service delivery
RSS service deliveryService Delivery Technologies for Metro Ethernet Networks
White Paper While the standard IEEE 802.3 Ethernet LAN protocol is still used, service delivery technologies needed to be added in order to create an Ethernet service. Three service... [15 Sep 2007]
TeamQuest and ITIL: Part 2 - Service Delivery the Cornerstone of the ITIL Framework
White Paper The major components of Service Management are Service Delivery, which addresses more of the customer-facing processes, and Service Support, which addresses more of the... [23 Jan 2007]
Service Delivery Management: Solutions for Telecom
White Paper The process of managing service delivery in the telecom sector is becoming increasingly difficult. Oblicore provides service delivery management software and best... [09 Aug 2006]
Service Delivery Innovation: Creating Client Value and Enhancing Profitability
White Paper To succeed in this environment, professional services firms must continually improve their service delivery methods to increase client value and profitability and lower costs. This SAP paper reviews the... [18 Mar 2009]
Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services
White Paper View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support. Discover strategies that every IT help... [08 Apr 2009]
The state of security in carrier service delivery: 2006 survey results
White Paper This white paper shares the results of a 2006 survey by IBM Internet Security Solutions on the state of carrier service delivery security, a roadmap for navigating the new carrier security landscape, and... [18 Mar 2009]
Improving IT service delivery through an integrated approach to software asset management white paper
White Paper Specifically, it addresses how SAM offerings from IBM can help organizations improve IT service delivery by managing IBM and non-IBM software throughout the asset life cycle. This white paper describes... [28 Oct 2009]
The Service Delivery Platform
White Paper Implementing SOA requires a service delivery platform. SOA enables greater reuse of IT assets, faster delivery of value to the business, and greater adaptability to support ongoing... [10 Sep 2004]
HP Service Delivery Platform
White Paper An essential part of that evolution has been the implementation of a Service Delivery Platform (SDP). Service delivery platforms help to break down the inefficient,... [03 Apr 2008]
IT Service Delivery: From Basic Automation Through to Managed Services
White Paper While IT service providers need to mature their business in order to thrive and survive, many don't have the time, resources or commitment required to transform their business into a full MSP - they need a powerful but... [07 Mar 2009]
Siemens' Recognition Equipment, Powered by AMD Athlon MP Processors, Speeds U.S. Postal Service Delivery and Boosts Efficiency
White Paper Postal Service (USPS) delivers more than 200 billion pieces of mail each year to over 137 million delivery addresses. The U.S. The ever-present challenge it faces is to improve speed and reduce errors. [12 Jun 2009]
HP ITSM Software Optimises Business Processes at ZithaKlinik Boosting Service Delivery
White Paper ZithaKlinik wanted a reliable IT Service Management (ITSM) platform to boost service delivery and quality to internal and external customers. ZithaKlinik deployed HP... [28 Aug 2009]
Infrastructure Optimization Drives Efficient Service Delivery
White Paper This increases IT complexity, negatively impacts service and makes it difficult to control operating expenses because staff must focus on performing day-to-day management tasks instead of improving... [11 May 2007]
Converged Service Delivery: The missing link in achieving business flexibility - Forrester Report
White Paper Converged Service Delivery is one of the emerging trends in Service Delivery. Understand from leading industry analysts, Forrester Research, how this model can benefit... [21 Sep 2009]
HP Service Delivery Platform: Breakthrough Business Technology That Brings Governance, Management and Quality to Converged Telecom, IT and Web 2.0 Services
White Paper An essential part of that evolution has been the implementation of a Service Delivery Platform (SDP). Service delivery platforms help to break down the inefficient,... [30 Aug 2009]
