service solution
RSS service solutionService-Oriented Solution Helps HP to Improve Profitability and Save Millions in Retail Processing Costs
White Paper Called Global Gateway Services, the new solution was developed in only eight weeks and is helping HP business units - and the company as a whole - realize the benefits of a service-oriented approach to... [11 Jun 2004]
IT Service Management (ITSM) Solution Builder
White Paper Use the ITSM Solution Builder and get a customized report providing real-world advice on implementing ITIL processes and Mercury solutions to help your organization align IT to business goals. Want to learn proven best... [03 Jul 2008]
Technology Company Uses CRM Solution to Increase Sales, Service Effectiveness
White Paper The solution has helped Onesource improve data quality, provide easier access to powerful information, and boost customer service efforts. To continue its business growth, Onesource sought a Customer... [18 Jan 2008]
Ipex ITG Saves Time And Improves Efficiency With New Service Desk Solution
White Paper Ipex needed to implement a solution that linked to its existing enterprise management frameworks with increased capabilities for asset management and software delivery. To address these needs, Ipex chose Unicenter... [25 Feb 2004]
Multimedia Message Service Solution
White Paper The MMS Proxy Relay solution provides mobile operators the opportunity to deploy MMS services seamlessly by giving access to existing messaging servers and runs on Intel Xeon processor family-based carrier-grade servers... [25 Nov 2004]
Micromuse’s Service Management Solution for Cable Providers
White Paper Micromuse provides a comprehensive solution to aid the Cable Operator through the problem resolution process - the ultimate goal is to shorten MTTR to ensure a high quality customer experience. Selecting Micromuse’s MPLS... [25 Feb 2004]
Web Service Solution Design: Developing a Solution Design for Web Services in the Northern Electronics Scenario
White Paper It illustrates how a solution architect can use model-driven design and service orientation approaches to develop a design for a flexible, interoperable solution. This paper describes a... [31 Mar 2007]
BEA WebLogic Service Delivery Solution: Develop Converged Telecom Services for Fastest Time-to-Revenue
White Paper The BEA WebLogic Service Delivery Solution is built on the most trusted application infrastructure platform in the telecom industry. The scalable infrastructure is combined with best-in-class... [09 May 2005]
British Government Communications Headquarters Implements Strategic Enterprise Service Management Solution
White Paper The HP OpenView Service Desk based solution gives GCHQ significantly greater control of its complex IT environment without requiring any additional IT administrators. To successfully face the challenges... [18 Dec 2004]
Large-Scale High-Quality Communication Service Solution Using Active Network Technology
White Paper Hitachi's new communication service solution expands the capacity of time-intensive and streaming services such as ticket reservation and audio/video data distribution, respectively. Then, this paper... [24 Dec 2004]
City of Southfield Saves Money and Serves Citizens More Effectively With the Cisco Full Service Branch Solution
White Paper Southfield deployed a Cisco Full Service Branch solution to provide connectivity to all its sites over a converged IP network. The Cisco Full Service Branch solution is... [20 Feb 2005]
HP VoIP Solution for Service Providers
White Paper This white paper provides a comprehensive explanation on the solution that HP, through a successful partnership with NetCentrex, offers for the deployment of telephony services over a broadband network using Internet... [02 Mar 2004]
Service Desk Evaluation Guide for the Mid-Sized Business: How to Choose the Right Service Desk Solution and Improve Your ROI
White Paper Overall, it will help ensure that you select the right solution for your business. This paper will be a useful tool in the process of analyzing and selecting service desk solutions. This white paper... [03 Jul 2008]
Alcatel’s Full Service Video Solution
White Paper Alcatel’s full service video solution enables telcos to strengthen their competitive position and generate additional revenues by offering a full suite of voice, video and high speed Internet services... [03 Jul 2008]
British Government Communications Headquarters Implements Strategic Enterprise Service Management Solution
The HP OpenView Service Desk based solution gives GCHQ significantly greater control of its complex IT environment without requiring any additional IT administrators. To successfully face the challenges... [17 Dec 2004]
