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Skills gap "damaging" for UK businesses

News UK businesses continue to face difficulties recruiting qualified IT staff, with one in five companies experiencing problems finding applicants with the right skills. However, a wider problem relates to applicants' "non-technical skills", according...

Tags: e-skills uk

[02 Aug 2006]

Skills Survey 2006: Tell us what you think

News silicon.com would like to know and to find out we have launched our eighth annual Skills Survey. We are asking for your opinions on business skills such as project management and leadership plus technical areas such as programming languages.

[08 Mar 2006]

Skills Measurement for IT Talent - How Government Agencies Are Putting Commercial Best Practices to Work

whitepaper The online skills measurement approach used in the IT job fair achieved some important goals. The Brainbench skills measurement solution used in the IT job fair highlighted the importance of skills competency.

Tags: best practices, measurement, job, skills

[09 Jun 2006]

Skills Survey 2006: IT pros fear offshoring, CIOs don't

News According to silicon.com's exclusive 2006 Skills Survey, IT directors and CIOs were the most confident their jobs would not be offshored. This is backed up by separate research from recruiting company Giant Group which revealed that job security is...

Tags: offshoring

[17 May 2006]

Skills-Based Routing: An Industry Survey

whitepaper Skills Based Routing has become one of the most talked about ACD features to date. Call center managers, no doubt, feel stunned by all of the attention being given to Skills Based Routing. But with some cautions, since there is an up-side and a...

Tags: call center - contact, skills, routing, acd

[01 Mar 2004]

Skills Survey 2002: The gap year?

Comment It's tempting to ask why silicon.com and its sister publications on the continent run an annual skills survey. Isn't there always a skills shortage? But guess what - the pool of IT pros now 'between jobs' doesn't hold the skills needed.

[08 Mar 2002]

Skills Based Routing, a Challenge for Call Centers

whitepaper The introduction of skills-based routing features for Automated Call Distributors (ACDs) has given call center managers very powerful capabilities to route incoming calls to the available agent most skilled to handle each call.

Tags: call center - contact, agent, definition, skills

[24 Feb 2004]

Skills Based Call Routing

whitepaper Skills-based call routing promises to meet these needs. As a result of this promise, many call centers are currently using skills-based call routing or will be in the near future. Skills-based call routing substantially complicates the management...

Tags: call center - contact, centers, routing, tasks

[01 Mar 2004]

Skills Survey 2007: Industry falling out of love with IT grads

News The quality of computer science graduates is falling, according to results from the exclusive silicon.com 2007 Skills Survey. I think that's sometimes a bit more important than the actual skills that you have.

Tags: business skills, it skills, graduates

[01 Oct 2007]

Skills shortage at two-year low

News The IT skills shortage is at a two-year low as UK employers are finding it easier to net people to fill tech roles, according to e-skills UK. Only six per cent of IT recruiters surveyed reported difficulties finding staff with the required tech...

Tags: skills shortage

[26 Apr 2007]

Skills and Productivity in the UK Using Matched Establishment and Worker Data

whitepaper However, it does have information on occupation, age and wages, which in turn are correlated with workers' skills. In this paper the authors use matched employer-employee data using the New Earning Survey (NES) and the Annual Respondents Database...

Tags: human capital management, productivity, workers, matched

[07 Jul 2005]

Skills shortage boosts IT salaries

News IT salaries are set to rise by up to 15 per cent over the next three years with ERP, security and database skills most in demand. Maria Schafer, senior programme director at Meta Group, told silicon.com there is strong demand for SAP, PeopleSoft...

[14 Oct 2004]

<strong>Skills</strong> Survey 2005: Share your opinions

Skills Survey 2005: Share your opinions

News silicon.com would like to know and to find out we have launched our seventh annual Skills Survey. We are asking for your opinions on business skills such as project management and leadership plus technical stuff such as programming languages.

Tags: skills survey 2005

[09 Feb 2005]

<strong>Skills</strong> Survey 2003: The full UK results

Skills Survey 2003: The full UK results

News The full results of silicon.com's fifth annual skills survey are out. Which non-IT skills are in shortest supply at your workplace? Which IT skills are in shortest supply at your workplace? The skills shortage has resulted in me considering using...

Tags: salaries, survey, skills survey, ss03

[27 Mar 2003]

Knowledge Matters: Skills and Learning for Canadians

whitepaper The paper looks at what one can do to strengthen skills and learning in Canada, to develop people's talent and to provide the opportunity for all to contribute to and benefit from the new economy. This paper recognizes that people are a country's...

Tags: human capital management, economy, canada, country

[22 Jun 2005]

Skills Survey 2005: 'Steady as she goes'

Comment That old adage is the theme of silicon.com's seventh annual Skills Survey. In 2005 the skills in greatest demand - and the salaries workers make - are largely in line with what we've seen in recent years.

Tags: skills survey 2005, programming, project management

[29 Apr 2005]

Skills Survey 2002: You're in IT - should you do an MBA?

Comment Check out our Skills Survey 2002 for what other IT pros around UK think about their future prospects http://www.silicon.com/skillssurvey2002 To run an IT department you need to see beyond technical capabilities and recognise the value of softer...

[25 Mar 2002]

Skills crisis: Falling wages and crestfallen workers

Comment Now, recruiter TheSkillsMarket has revealed that rewards even for the most in-demand skills have dropped dramatically. It would seem there is no longer a skills crisis. But more than this, the skills gap - where even skilled and available IT pros...

[24 May 2002]

Skills Survey 2007: CIOs getting less cash?

News IT chiefs are rolling in slightly less filthy lucre than last year, according to the 2007 exclusive silicon.com Skills Survey. For software/web developers there has been a small jump in average earnings - perhaps reflecting industry demand for...

Tags: cios, skills, salaries, skills survey

[14 Aug 2007]

Skills crisis is toughest IT challenge say CIOs

News The skills crisis is the toughest challenge facing IT directors in the 21st century, and training inhouse staff is the only way to cope, according to the latest survey from Xephon. In its annual industry survey, the research house found almost 80...

[02 Aug 2000]

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