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SLA Based Job Scheduling: A Case Study on Policies for Negotiation With Resources

White Paper This paper presents work on an EPSRC e-Science project whose purpose is to investigate the effects of SLA based approaches for parallel computing job scheduling. The authors considered a coordinator based architecture, where the Coordinator forms... [04 Aug 2006]

SLA Metrics

White Paper That is a hard question, and like so many other SLA -related questions, many of the details of the answer will depend upon the context of your specific situation. With that disclaimer on the table, this paper looks at the question of SLA metrics. [26 Jul 2007]

SLA Admission Controller for Reliable MPLS Networks

White Paper This paper introduces a reliability conscious Service Level Agreement (SLA) based admission controller for data networks. Previous research on optimal SLA admission control is discussed, especially the modeling of the admission control problem as a... [15 Jul 2004]

AABox Service Level Agreement (SLA)

White Paper The AABox Service Level Agreement (SLA) guarantees the network/equipment reliability and performance. This Service Level Agreement (SLA) applies to customers of AABox's web hosting, reseller, dedicated server, co-location, e-commerce, high speed... [23 Aug 2006]

SLA-Driven Management of Distributed Systems Using the Common Information Model

White Paper This paper presents a novel approach of using CIM for the SLA-driven management of distributed systems and discusses IBM's implementation experiences. Supported by the growing acceptance of the Web Services Architecture, an emerging trend in... [29 Jul 2004]

Service Level Agreement (SLA) Boot Camp

White Paper Service Level Agreements or "SLA's" are tricky but useful mechanisms for managing the risk of an on-going relationship with IT service providers. Unfortunately, most SLA's that show up in service contracts as worthless, cosmetic paper additions. [09 Aug 2006]

SLA Trading Strategies

White Paper This paper discusses the concept of SLA trading, its position in SLA framework and its strategic meaning for Internet economy and providers. SLA trading can be seen in the long term a key factor towards a market and business driven multiservice... [29 Jul 2004]

SLA-Based Coordinated Superscheduling Scheme and Performance for Computational Grids

White Paper The Service Level Agreement (SLA) based grid superscheduling approach promotes coordinated resource sharing. This paper presents a market-based SLA coordination mechanism. The SLA model is based on a well known contract net protocol. [27 Mar 2008]

SLA Design From a Business Perspective

White Paper A method is proposed whereby optimal values for Service Level Objectives (SLOs) of an SLA can be chosen through a business perspective. Business considerations are brought into the model by including the business losses sustained when IT components... [04 Aug 2006]

SLA Calculus for End-to-End QoS of TCP-Based Applications in a Multi-Domain Environment

White Paper To this end, the authors construct an analytical model that provides a so-called SLA calculus, i.e.a mapping between per-domain network QoS parameters defined in the involved Service Level Agreements (SLAs) and end-to-end QoS metrics like response... [04 Aug 2006]

SLA 101: What to Look for in a Service-Level Agreement

White Paper One of the biggest differences among providers of security services is the Service-Level Agreement (SLA). This paper will dive deep into the various aspects of the SLA and attempt to explain in details what the SLA should contain and why each of... [23 Aug 2006]

Management and Realization of SLA for Providing Network QoS

White Paper Not much work has been done in the field of realization and management of SLA, which is necessary in order to utilize QoS provided by the network layer as perceived by the service layer. This paper proposes a new methodology of SLO templates... [29 Jul 2004]

Protected Optical Circuits and SLA Economics: a Study of Decision Criteria for Enterprise Telecommunications

White Paper This white paper examines protected optical circuits for maximum availability, but also SLA Economics. [24 Feb 2004]

SLA Description: a Description of Service Level Agreements

White Paper Typically this is done by Service Level Agreements (SLA's), which are formal written contracts developed jointly by the provider of services (IT) and its users. A description of Service Level Agreements. [24 Feb 2004]

Video Recording in Ethnographic SLA Research: Some Issues of Validity in Data Collection

White Paper The purpose of this paper is to initiate such a discussion among SLA researchers. In recent years increasing numbers of researchers have begun to investigate second language acquisition within the socio-cultural context in which it occurs using... [29 Jul 2004]

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SENIOR IT MANAGER - LAN/WAN, SLA\'S - Gloucestershire

Computer Futures Solutions are seeking a Senior IT Manager to work for a market-leading client based in the Gloucestershire area. You will be ...

SENIOR SYSTEMS MANAGER - LAN/WAN, SLA\'S - Gloucestershire

Computer Futures Solutions are seeking a Senior SYSTEMS Manager to work for a market-leading client based in the Gloucestershire area. You will be ...

SENIOR NOC MANAGER - LAN/WAN, SLA\'S - Gloucestershire

Computer Futures Solutions are seeking a Senior NOC Manager to work for a market-leading client based in the Gloucestershire area. You will be ...

Infrastructure Engineer Guildford - 35k

You must have previous experience on working on a helpdesk adhering to SLA's and be comfortable dealing with Remote I am seeking a 3rd Line ...

Technical Analyst

The successful candidate will have specific responsibility for monitoring vendor performance against SLA's, serving as a liaison between application ...


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