sla
RSS slaSLA Monitoring: Manage Your Network Health
White Paper Indeed, without any means of measuring network performance, Service Level Agreements (SLA) cannot be guaranteed from one end to the other end. Network performance, and SLA verification in particular, is... [11 Sep 2008]
SLA-Based Service Composition in Enterprise Computing
White Paper In this approach, individual services are federated into composite services which are able to execute a given task subject to a Service Level Agreement (SLA). An SLA is a contract agreed between a... [05 Feb 2009]
SLA Automated Negotiation Manager for Computing Services
White Paper It proposes an automated way for creating SLA's from a set of Service Level Objectives (SLOs). The SLA should achieve business goals, including the maximization of customer satisfaction. Success in... [11 Sep 2008]
SLA Calculus for End-to-End QoS of TCP-Based Applications in a Multi-Domain Environment
White Paper To this end, the authors construct an analytical model that provides a so-called SLA calculus, i.e.a mapping between per-domain network QoS parameters defined in the involved Service Level Agreements (SLAs) and... [04 Aug 2006]
SLA-Based Coordinated Superscheduling Scheme for Computational Grids
White Paper The Service Level Agreement (SLA) based grid superscheduling approach promotes coordinated resource sharing. This paper presents a market-based SLA coordination mechanism, based on a well known contract... [04 Feb 2009]
SLA Negotiation Protocol for Grid-Based Workflows
White Paper SLA negotiation protocols define a business relationship between consumer and provider and are thus a necessary part of any commercial Grid application. In the Grid environment, an SLA negotiation... [11 Sep 2008]
SLA-Based Resource Allocation in Cluster Computing Systems
White Paper In enterprise service computing, resource allocation is often associated with a Service Level Agreement (SLA) which is a set of quality of services and a price agreed between a customer and a service provider. [05 Feb 2009]
SLA-Based Coordinated Superscheduling Scheme and Performance for Computational Grids
White Paper The Service Level Agreement (SLA) based grid superscheduling approach promotes coordinated resource sharing. This paper presents a market-based SLA coordination mechanism. The SLA model... [28 Mar 2008]
SLA Monitoring in the Customer Service Environment: Meeting the Challenges With Operational Business Intelligence
White Paper Putting customer needs in writing via a Service Level Agreement (SLA) can help ensure customer satisfaction, even in the customer service environment. The SLA defines what the company will deliver to... [30 Jun 2009]
SLA Trading Strategies
White Paper This paper discusses the concept of SLA trading, its position in SLA framework and its strategic meaning for Internet economy and providers. SLA trading can be seen in the long term a... [29 Jul 2004]
Service Level Agreement (SLA) Boot Camp
White Paper Service Level Agreements or "SLA's" are tricky but useful mechanisms for managing the risk of an on-going relationship with IT service providers. Unfortunately, most SLA's that show up in service... [09 Aug 2006]
SLA-Based Cooperative Superscheduling Algorithms for Computational Grids
White Paper The Service Level Agreement (SLA) based grid superscheduling approach promotes cooperative resource sharing. The work discussed in this paper presents a market-based SLA coordination mechanism, based on... [11 Sep 2008]
SLA Design From a Business Perspective
White Paper A method is proposed whereby optimal values for Service Level Objectives (SLOs) of an SLA can be chosen through a business perspective. Business considerations are brought into the model by including the business losses... [04 Aug 2006]
SLA 101: What to Look for in a Service-Level Agreement
White Paper One of the biggest differences among providers of security services is the Service-Level Agreement (SLA). This paper will dive deep into the various aspects of the SLA and attempt to explain in details... [23 Aug 2006]
Provision of Fault Tolerance With Grid-Enabled and SLA-Aware Resource Management Systems
White Paper In this context a Service Level Agreement (SLA) is a powerful instrument for describing all obligations and expectations within a business partnership. Resource Management Systems also have to be... [11 Sep 2008]
