telephone system ip telephony
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Mugla University Turns to 3Com for First Secure, Converged Network in Turkey's Higher Education System
White Paper Although the school's VARs, Servus and EVOIP, presented bids from Cisco, Mitel, and Alcatel, Mugla University ultimately chose a 3Com IP telephony system based on its previous experience with 3Com products and 3Com's proven experience with IP... [11 Oct 2006]
Converged Internet Protocol Contact Centers: A Practical Business Perspective on the Opportunities and Challenges Ahead
White Paper The revolutionary changes introduced by the field of IP Telephony make it easy to get bogged down in its feature-hype, technology, and terminology. Chances are, if the organization is not already using an Internet Protocol (IP)-based telephone... [28 Apr 2006]
Fabric Firm Switches to VoIP, Cuts Long Distance Costs by Thousands
White Paper The paper highlights the issues that Quaker was having with its old phone service and explains why the company is "more than pleased" with the feature richness and ease of implementation, configuration, and administration of its new IP telephony... [02 Apr 2008]
Fabric Firm Switches to VoIP, Cuts Long Distance Costs by Thousands
White Paper The paper highlights the issues that Quaker was having with its old phone service and explains why the company is "more than pleased" with the feature richness and ease of implementation, configuration, and administration of its new IP telephony... [02 Apr 2008]
Addressing Convergence and IP Telephony in Enterprise Communications
White Paper Recent trends in the telecommunications industry have focused on the development of “IP Telephony” systems and applications. IP Telephony” refers to the delivery of voice over an IP network. From the end user’s point of view, an IP Telephone System... [03 Jul 2008]
A Logical Choice: CPI's Customers Choose Cisco
White Paper The president of CPI Solutions explains why his customers are choosing Cisco IP telephony as their solution to upgrading their telephone system. [24 Feb 2004]
California Superior Court Switches to VoIP to Improve Service and Cut Costs
White Paper After thoroughly reviewing its options for replacing an aging Ericsson PBX-based telephone system with a new VoIP solution, the Superior Court of California, County of Monterey, ultimately partnered with ShoreTel for its IP telephony needs. [14 Jul 2008]
California Superior Court Switches to VoIP to Improve Service and Cut Costs
White Paper After thoroughly reviewing its options for replacing an aging Ericsson PBX-based telephone system with a new VoIP solution, the Superior Court of California, County of Monterey, ultimately partnered with ShoreTel for its IP telephony needs. [02 Apr 2008]
SAP Business Communications Management Helps Streamline Customer Service and Cut Costs
White Paper recently exchanged its traditional Private Branch Exchange (PBX) telephone system for a new, all-IP enterprise telephony and contact center solution: SAP Business Communications Management software. Pension Fennia had been using a traditional PBX... [08 Feb 2008]
Using DMIF for Abstracting from IP-Telephony Signaling Protocols
White Paper IP Telephony recently finds a lot of attention and will be used in IP based networks and in combination with the existing conventional telephone system. In this paper we describe a more generalized and abstract view to basic IP Telephony signaling... [24 Feb 2004]
Customer Case Study: Inter National Bank
White Paper The bank needed to implement an IP telephony system for a growing regional bank with expanding branch offices. Avnet Enterprise Solutions supported the bank's development plans with a leading-edge IP telephony solution that maximizes efficiencies... [16 Feb 2006]
Nortel Business Communications Manager and Norstar: When Convergence Makes Sense
White Paper In other words, when should a business consider a KTS (Key Telephone System) like Nortel Norstar versus a converged IP telephony solution like the award-winning Nortel Business Communications Manager (BCM)? [15 Sep 2007]
Vulnerabilities and Security Limitations of Current IP Telephony Systems
White Paper If we try to use IP Telephony systems as a core part of our future communication infrastructure (e.g.as classical PBX enhancement or replacement) continuous high availability, stable and error-free operation and the protection of the privacy of... [24 Feb 2004]
Adaptive Clients: Getting Users Turned on to IP Telephony
White Paper IP Telephony can deliver (and systems from Nortel do deliver) the same feature richness, reliability and performance that one can have grown dependent on in a business telephony system, and much more. [07 Mar 2007]
Footwear Company, Dr. Martens, 'Steps Up' with ShoreTel
White Paper Martens deployed a ShoreTel IP telephony system, including voice switches, telephones, and software, at the company's three Portland, Oregon locations. Martens was looking for a new phone system that would reduce both telecommunications and... [02 Apr 2008]
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