trust
RSS trustTrust Level Control: Showing Customers Some TLC
White Paper But SLAs haven't created the trust that customers are seeking. Rather than SLAs, providers should focus on Trust Level Control (TLC). Service Level Agreements (SLAs) have long been touted as the... [01 Mar 2009]
Trust Forwarding Increases Revenue by 7% Through Integrated Customer Relationship Management
White Paper Trust Forwarding wanted to provide systematic processing of customer data and sales work to create a overview of possibilities and opportunities and analyze the potential of individual customers within the various... [30 Apr 2009]
Trust and Competitive Advantage: An Integrated Approach to Governance, Risk Management and Compliance
White Paper These reactions are a symptom of a fundamental force in the economy: a crisis of trust among stakeholders of corporations. Stakeholders are not only a company's shareholders, but also customers, employees, business... [18 Mar 2009]
Trust Marks: What's Behind the Label Counts
White Paper Trust marks can go a long way toward making e-commerce less stressful for consumers. Consumers who restrict themselves to using sites with valid and effective trust marks cannot just reduce stress, but... [30 Jun 2009]
'Trust me, I'm an IT expert'
Comment But that doesn't make their evidence any less baffling, so it's more a case of "Trust me, I'm an IT expert. A two-week trial that saw detailed examination of chatroom logs and transcripts and expert witness testimony on... [17 Oct 2003]
Anti-trust judge springs a surprise
News The presiding judge at the Microsoft anti-trust trial has drawn up a timetable for summation, which is so unusual that it could force the two sides into settlement talks. Under normal judicial procedure, in a case... [06 Apr 1999]
Issues of Trust in Digital Signature Certificates
White Paper Trust is an increasingly important concept on the Internet, especially for Electronic Commerce. There are a number of trust-models on the Internet providing authentication which attempt to achieve the... [25 Feb 2004]
U.K. Mental Health Trust Improves Knowledge Transfer With Technical Support Contract
White Paper Leeds Mental Health Teaching NHS Trust wanted to transfer knowledge to its IT people to improve operational excellence and prepare to bid for NHS Foundation Trust status. The Trust... [23 Apr 2008]
Defender Two-Factor Authentication: Prove Identity, Establish Trust
White Paper The Quest Software technical brief, "Defender 5: The Right Way to Prove Identity and Establish Trust," explains how to verify an employee's identity when accessing information. Are you absolutely certain the person... [06 Apr 2009]
Microsoft and DoJ both gain from latest anti-trust ruling
News The anti-trust case against Microsoft has been sent to the Supreme Court for appeal and all business restrictions against the company have been suspended, following a decision by the US district court yesterday. [21 Jun 2000]
Winning Trust and Loyalty With Your High Net Worth Clients: Building a Technology Foundation for Successful Client Differentiation
White Paper Winning a client's trust isn't only about impressing them with knowledge of the markets or having a broad range of products. The technology foundation discussed in this paper can be the bridge that helps one to develop... [02 Oct 2009]
Alert Logic Case Study: Kanaly Trust Company
White Paper With more than $1.5 billion under asset management, Kanaly Trust Company provides financial planning, wealth management, trusts and estates, and investment management to high-net-wealth individuals and families. [10 Dec 2008]
Don't trust your colleagues? Get on Facebook, IM
News And while face-to-face contact is still vital - remaining the most heavily used form of communication - the study found employees who regularly use social apps at work are more likely to trust their immediate colleagues,... [29 Jan 2009]
Young people don't trust offshoring
News Young people don't trust overseas call centres and are critical of companies that outsource work to offshore locations. In a recent poll of call centre customers in which three-quarters of respondents were aged between... [21 Jul 2006]
Remote access gains for Bedford NHS Trust
Case Study Bedford Hospital NHS Trust has revamped its approach to remote access, cutting the cost of IT support staff dialling in to systems as well as trimming its bills for pharmacists and radiologists - often expensive... [08 Aug 2006]
