remedy
RSS remedyITIC Research Paper: VIPRE Takes Bite out of Bloatware
White Paper The remedy to bloatware is a better, more efficient product that is specifically engineered to scan, detect and remove myriad security threats without impacting performance and taking a big bite out of the IT capital... [01 Oct 2009]
End-to-End IT Visibility
White Paper In summary, the combination of a swift measurable ROI and a single remedy for difficult IT and business challenges makes Profiler a formidable management framework application for organizations of all sizes. [12 Sep 2009]
Aspect Software Improves Contact Center Visibility and Customers' Ability to Manage Performance
White Paper It needed to provide valuable customer data in real-time, allowing contact centers to make decisions quickly and better serve customers and to provide automatic notification of remedy tactics as performance problems are... [01 Sep 2009]
Microsoft makes 'emergency' appeal to halt Word injunction
News Microsoft has several options, including seeking remedy from the courts, creating a technical workaround that ensures Word is not infringing on i4i's patent, and settling with i4i. Microsoft on Tuesday asked an appeals... [19 Aug 2009]
Why Microsoft Word won't disappear after 'landmark ruling'
News That is not our intention and that would not be a sensible remedy. But don't expect to see Redmond allow one of its key money makers to be pulled from the market - even for a day. As part of a patent infringement case... [13 Aug 2009]
BMC Remedy IT Service Management 7.0 Integrations
White Paper This paper is for people who administer any of the BMC Remedy IT Service Management 7.0 (BMC Remedy ITSM 7.0) applications or modules and who want to use the associated application interface forms to... [07 Aug 2009]
BMC Remedy Asset Management
White Paper BMC Remedy Asset Management helps to lower IT costs, manage compliance, and improve the return on capital with an operational approach to lifecycle, inventory, contract, and cost controls of IT assets. [01 Aug 2009]
What's New in BMC Remedy Service Desk 7.5
White Paper This webcast gives a demo of what's new in the latest release of BMC Remedy Service Desk 7.5 and the attendee will learn how the service desk can provide more value to the business. The attendee of this webcast will... [01 Aug 2009]
See What's New in BMC Remedy Change Management in 7.5
White Paper The attendee of this webcast will see what new features and functions are in BMC Remedy Change Management 7.5. From new functionality in Release Management, Change Impact Analysis and Collision Detection, the attendee... [01 Aug 2009]
Accelerate Implementation of BMC Remedy ITSM and ITIL Best Practices
White Paper The presenter of this webcast will detail why BMC's Service Management Process Model is critical to a successful rollout of ITIL processes such as incident and change management, and how simplified services engagements to implement best... [01 Aug 2009]
What's New in BMC Remedy Change Management 7.5
White Paper Experts agree that people and process failures cause 80 percent of downtime. The attendee of this webcast will learn about new functionality in Release Management, Change Impact Analysis and Collision Detection. [01 Aug 2009]
Improve Operational Effectiveness and Increase Visibility Across the Enterprise With ITSMv7
White Paper This webcast will give an overview of BMC Remedy ITSMv7 and the attendee hear about how remote users can now access BMC Remedy ITSMv7 via a web-based mobile devices enabling them to create, update,... [01 Aug 2009]
How BMC Desktop Capture Can Accelerate Root Cause Analysis for Your Help Desk
White Paper BMC Desktop Capture automatically attaches the recording to the Remedy incident that support analysts can play back, just like a DVD, to get an accurate view of the incident. BMC is the first to apply the concept of a... [01 Aug 2009]
How Flight Recorder Technology Can Enhance Your Help Desk
White Paper BMC Desktop Capture automatically attaches the recording to the Remedy incident that support analysts can play back, just like a DVD, to get an accurate view of the incident. BMC is the first to apply the concept of a... [01 Aug 2009]
Making the Move to BMC Remedy IT Service Management 7.5
White Paper The attendee will hear the best approach for planning, executing, and upgrading from BMC Remedy IT Service Management versions 5, 6, or 7 to version 7.5. The new version contains major user-interface enhancements and new... [30 Jul 2009]
