representatives
RSS representativesBalancing Customer Intimacy with Self-Sufficiency
White Paper Self-service continues to rock the support world because it drastically frees up representatives' time and reduces expenses. But are there hidden costs of self-service? This white paper explores self-service's impact on... [22 Oct 2009]
Avatars made to wear a suit to work as the style police arrive
News Just as with social networking sites and individual web pages where employees participate as representatives of their employer, an avatar's behaviour and appearance are a reflection of the individual and the company they... [09 Oct 2009]
Mobile Solution Helps Military Reseller Improve Productivity More Than 50%
White Paper The new system allows field representatives to more easily capture and upload images to a Web site for customers to view their in-store displays. To help manage products, Dunham & Smith Agencies has migrated a mobile... [02 Oct 2009]
U-turn for HP: Printers and PCs to pair up again?
News HP representatives declined to comment on the report, saying they don't comment on rumour or speculation. HP is considering a reorganisation that would see the company's printer unit combined with its personal computer... [01 Oct 2009]
Beyond CRM: How to improve customer interactions
Comment Meanwhile, for customer service representatives, determining what letter should be sent can be a manually intensive, time-consuming process, and such communications often require review and approval before they are... [25 Sep 2009]
Google: Apple rejected Google Voice for iPhone
News Apple's representatives informed Google that the Google Voice application was rejected because Apple believed the application duplicated the core dialer functionality of the iPhone," Google said in its letter. [21 Sep 2009]
Judge upholds Microsoft infringement of date-picker patent
News Representatives from both Microsoft and Alcatel-Lucent said they were pleased with the ruling. A federal appeals court on Friday affirmed a lower court ruling that Microsoft infringed on a patent owned by Alcatel-Lucent... [14 Sep 2009]
Google seeks to appease Europe with digital books copyright deal
News The search giant also said it will let two non-US representatives onto the eight-person board of the Books Rights Registry, which was set up to govern the proposed books settlement reached with US publishers and authors... [08 Sep 2009]
ISPs protest against plans to cut off illegal file-sharers
News Representatives from the UK's largest ISPs have signed a letter protesting against Whitehall's plans. Opposition to government proposals to disconnect suspected illegal file-sharers from the internet is making itself felt. [07 Sep 2009]
eBay set to hang up on Skype?
News A price was not revealed but previous reports put eBay's asking price for Skype at about $2bn.eBay representatives did not immediately respond to requests for comment. eBay is expected to announce today that it has... [01 Sep 2009]
IBM Case Study: Maines Paper and Food Service, Inc.
White Paper They also wanted a solution, integrated with their data warehouse that could be leveraged internally with the company's sales representatives, for them to make better business decisions and increase company sales. [01 Sep 2009]
Collaborative Partnerships for Nationwide Rollouts & Global Technology Deployments
White Paper Though one may have hired a Technology Rollout Company to manage and deploy these technicians, they ultimately serve as direct representatives of company. Technology rollouts on a nationwide and global scale require... [29 Aug 2009]
Banking on Uptime With HP ProLiant Servers and ClearPointe
White Paper Many of its customers prefer dealing with a hometown bank rather than representatives of a distant corporate entity. For more than 50 years, a financial institution with a strong hometown presence in rural America has... [28 Aug 2009]
Microsoft's Bing signs deal with Wolfram Alpha
News Representatives from Microsoft and Wolfram Research declined to comment on the deal. Microsoft's Bing search engine is getting a little help from a very smart friend. Wolfram Alpha - the recently launched 'computational... [24 Aug 2009]
Microsoft, Yahoo! integration demons: Just one challenge in search deal
News CEO Steve Ballmer noted on the conference call earlier Wednesday that the two sides have a 100-page playbook as opposed to a two-page term sheet and also noted that the negotiations were handled by management as opposed to... [30 Jul 2009]
