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silicon.com > White Papers > Networking and Communications > Mobile and Wireless

Choosing the Best Direct Connect Headset Solution for Your Contact Center

Choosing the Best Direct Connect Headset Solution for Your Contact Center

As the worldwide leader in lightweight, professional-grade headsets, Plantronics offers features and service that other Read more

Mar 12, 2008

silicon.com > White Papers > IT Management > Business Functions

ELDIM S.A. Increases Customer Satisfaction by 30% in Two Years

ELDIM S.A. Increases Customer Satisfaction by 30% in Two Years

Many of the world's leading companies rely on ELDIM S.A.'s cameras and other inspection systems as part of their researc Read more

Jan 23, 2007

Stories on research customer satisfaction

  1. Photos: How to spend Christmas in Second Life
  2. Bill Gates on cows, Steve Jobs on Google, Douglas Coupland on the future of humans
  3. ID card exclusive, Steve Jobs win, top CIOs and BT fibre plans
  4. Cheat Sheet: NFC and contactless payments
  5. Ballmer on Google, Bartz on Yahoo! and Berners-Lee on web snooping