response citizen
RSS response citizenNeed for "radical change" in gov't data handling
News Justice minister Michael Wills has called for a root-and-branch change in how the government handles citizen data. According to O'Donnell, in response to the raft of public-sector data losses, a series of mandatory security measures are being put... [26 Jun 2008]
Next Generation Federal Data Center Architectures
White Paper The FEA provides a common language and framework to describe and analyze IT investments, enhance collaboration, and ultimately transform the federal government into a citizen-centered, results-oriented, and market-based organization. [26 Apr 2008]
H.R. 2898, a Bill to Improve Homeland Security, Public Safety, and Citizen Activated Emergency Response Capabilities Through the Use of Enhanced 911 Wireless Services
White Paper This webcast discusses about H.R.a bill to improve homeland security, public safety, and citizen activated emergency response capabilities through the use of enhanced 911 wireless services. [10 Apr 2008]
Scottish council boosts network
News Use will also be extended out to the community through the authority's Citizen Connect service, which allows residents to pay for services and council tax online and through interactive voice response systems. [18 Oct 2007]
Editor's Blog: Don't knock e-government until you've tried it
Comment Only I'm not sure my local authority is employing it, cutely turning that letter 'C' from 'customer' to 'citizen'. To paraphrase the response, it was along the lines of: 'We don't have to, we're the government.silicon.com Public Sector [17 Nov 2006]
Photos: "Citizen cartographers" mapping the planet
Photo The "citizen cartographers" use GPS devices to record their movements as they drive, cycle or walk along all the roads in the selected area. Founder Steve Coast (pictured far left in a blue shirt) started OpenStreetMap in response to the legal and... [13 Nov 2006]
Making Citizen Information Safer, and County Operations More Efficient, Thanks to Security From Symantec and Novacoast
White Paper In response, Riverside implemented unifying standards and a multilayered protection strategy based on Symantec solutions for intrusion detection and threat defense. The IT infrastructure of the Riverside County, California government is highly... [29 Aug 2006]
Spammers now own email's dirty reputation
News Less than one per cent of systems that send email can be deemed a good citizen of the internet, according to Return Path, a company that compiles email reputation data. Senders are graded on their practices and assigned a reputation score based on... [26 Jul 2006]
US citizen web-tracking hitting hurdles
News In response to a query from silicon.com sister site CNET News.com, Microsoft provided a statement that said it supported working with law enforcement to ensure internet safety and protect children from online predators. [01 Jun 2006]
Craigslist, Wikipedia founders grapple with big issues
News Newmark also mused a fair amount about the future of citizen journalism. Thus, he said, the ideal situation would be a joining of forces between the mainstream press and citizen journalists. In the end, however, the biggest applause of the day went... [14 Mar 2006]
Why slam Google's San Fran wi-fi plan?
News Citizen journalism advocate Dan Gillmor concluded that the benefits outweigh the risks. Google's bid was a response to a request for proposals from San Francisco mayor Gavin Newsom's office to provide the service for the city's 800,000 users, a... [03 Oct 2005]
Sutton Turns to Remedy for e-Government Success
White Paper To meet its e-Government targets, it chose Remedy Citizen Response as the approach to provision a contact centre and also support services in the council's highways and waste management division. A customer support strategy is now seen as a... [23 Sep 2005]
Havant Borough Provides Quality Support to Citizens With Remedy
White Paper The Borough of Havant found the solution in Remedy Citizen Response. The Borough of Havant is situated on the south coast of England, 70 miles from London. The council urgently needed to replace the existing in-house Microsoft Access system in... [16 Sep 2005]
Citizen Response for 3-1-1 Call Centers
White Paper Sometimes termed Citizen Relationship Management (CzRM) for 3-1-1 call centers to delineate the differences employed within the public sector, this approach to working with customers focuses primarily on the improved service delivery aspects of... [30 Aug 2005]
Building Citizen Trust Through e-Government
White Paper One response by several North American governments has been to introduce e-government, or web-mediated citizen-to-government interaction. The trust of citizens in their governments has gradually eroded. [30 Aug 2005]
