retention customer
The Loyalty Connection Secrets to Customer Retention and Increased Profits
White Paper In this white paper you will learn how customer retention can help you grow your business. Do you know how to stop customer churn? Although most business leaders say they are devoted to loyalty, their management systems and budgets don't back that... [02 Sep 2008]
Collaboration and the Evolution of the Enterprise
White Paper According to the report, "By marrying collaborative services to business functions, companies are able to shorten sales cycles, accelerate product development, generate more transactions, increase partner/customer retention, and expedite problem... [02 Sep 2008]
Leverage the Benefits of a Shared Authentication Network to Help Drive Consumer Retention and Strengthen Competitor Differentiation
White Paper This white paper introduces the concept of a shared two-factor authentication network, and discusses why a shared network for strong authentication is an essential requirement for continued customer participation in online interactions and commerce. [14 Aug 2008]
Gov't spends £18m on comms surveillance
News A code of practice for the retention of communications data by ISPs was approved by Parliament in 2003. Grants for ISPs and telcos to store this information were made available both under section 106 of the Anti-terrorism, Crime and Security Act... [07 Aug 2008]
Questys Solutions Case Study: Forgital USA Inc.
White Paper Questys Enterprise helped Forgital solve its document management and retention woes by creating a searchable, electronic repository for customer documentation. Forgital USA Inc.is the North American distribution arm of Forgital Group, a worldwide... [18 Jul 2008]
Law firm gets SaaSy with email security
Case Study Another benefit of the Mimecast tech has been the ability to retain and archive email for 10 years - meaning the firm complies with data retention regulations and can provide an audit trail on who's accessed the information. [15 Jul 2008]
Online Billing Serves Millions
White Paper This paper shows how electronic invoicing creates cross-selling opportunities for companies to current and new customers; speeds payment collection; and helps customer retention. Survey indicates that among business-to-consumer billers with an... [03 Jul 2008]
Navigating Your Business Integration Challenges
White Paper Now more than ever, financial institutions need to streamline business processes to guarantee increased customer service and retention, lower distribution costs and gain flexibility in the face of regulatory changes and changing business models. [03 Jul 2008]
Rapidly Growing Communications and Media Company Proves Gaining Control over Exceptions Results in Greater Customer Retention and Big Savings
White Paper Resolution Accelerator provides a key part of the foundation for achieving a flexible, agile business which results in greater customer traction and retention. Media companies are aggressively trying to stay one step ahead of the competition... [03 Jul 2008]
Using the Power of a Converged IP Network to Enhance and Streamline Communications and Transform Business
White Paper Organizations can improve staff retention by implementing value-added services on an enterprise-wide, instead of a site-by-site, basis, services that help create an effective, empowered work environment. [03 Jul 2008]
Bank of Montreal Revitalizes IT Infrastructure With Flexible, Scalable and Affordable Technology From IBM
White Paper While respecting privacy issues, Bank of Montreal had several goals: to maximize customer retention with more timely and proactive customer service, to interact with clients through a wide variety of channels and to have a total overview of each... [03 Jul 2008]
Station Casinos Wins Guest Loyalty With Around-the-Clock Rewards Program
White Paper To decrease the risk of downtime and its impact on customer retention efforts, Station Casinos required a highly available, resilient IT infrastructure - with the flexibility to support changes on the fly. [03 Jul 2008]
Today's Enterprise Reporting Applications: Managing Cost and Complexity
White Paper Today, smart organizations are scaling their Enterprise Reporting Applications to meet the exploding demand for corporate compliance, operational efficiency, employee productivity and customer retention. [03 Jul 2008]
Connecting the Dots From CRM's Promise to Results: A Guide for Financial Services Firms
White Paper The promise of increased revenue, retention and profitability from customer relationship management (CRM) has driven most financial services institutions to attempt CRM initiatives throughout the past decade. [03 Jul 2008]
Best Practices in Financial Services
White Paper More than ever, financial-services firms need to demonstrate the value of technology purchases, while reducing overhead and improving efficiency, accuracy and customer satisfaction and retention. This paper explains about the best practices to be... [03 Jul 2008]
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