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News Drinks giant Diageo has appointed a new CIO to fill the seat left vacant after previous IT chief, Robin Dargue, left to join Royal Mail. Diageo's new CIO is Brian Franz who joins from rival PepsiCo International where he was senior VP and CIO.
[03 Mar 2008]
whitepaper Glasgow Cultural Enterprises (GCE) manages world-class music and events venues, including the Glasgow Royal Concert Hall and Glasgow City Halls. Using the technology, employees can see if their colleagues are available and contact them in real time...
[19 Feb 2008]
Comment They used Royal Mail to send sensitive data CDs - are they mad? Mail theft and tampering are now endemic in the UK, with CDs a common target. What's got silicon.com readers reaching for their keyboards this week?
[31 Jan 2008]
News A question mark hangs over which postal carrier handled the discs, as the Royal Mail cast doubt on its involvement saying: "We have not been given any indication by the Ministry of Justice that [the data loss] has anything to do with Royal Mail.
[23 Jan 2008]
News Police are reported to have searched NAO offices, two HMRC premises and other government buildings, the Royal Mail depot in Belfast, four TNT depots and a rubbish tip in Kent, with the main search concluding on 5 December 2007.
[14 Jan 2008]
News Cobain is the latest in a series of high-profile CIO departures which have included the AA, Diageo, the Post Office and the Royal Mail. Group IT director Colin Cobain is leaving at the end of November after leading the IT implementation behind...
[14 Nov 2007]
News Royal Mail is aiming to save £300m on procurement costs by 2009 with the help of a hosted e-sourcing application from SAP. The SAP application went live in June after a relatively short two-phase implementation of just over three months and is...
[26 Oct 2007]
News Lacey, the former director of information security for Royal Mail, called on the industry to implement staff IT training. Young people need to become more enthused about science subjects and the possibilities of a career in IT to make the UK more...
[22 Oct 2007]
News Royal Mail has hired the Diageo CIO to replace the outgoing David Burden, who retired this summer. Robin Dargue has already left his position as CIO and business process director at the drinks giant and will take up his new role at Royal Mail shortly.
[11 Oct 2007]
whitepaper In its quest to become more efficient and competitive, the Royal Mail Group embarked on a major SAP implementation in 2001, completing the successful roll-out of SAP R/3 across 18 business units and over 10,000 users.
[14 Sep 2007]
News The tickets will then be dispatched by Royal Mail recorded delivery (silicon.com will notify you ahead of dispatch and you must be available on Friday to sign for the tickets). Fancy spending the weekend basking in the sun* as England try to...
[12 Jun 2007]
CIO Profile What they say about him: "With British, French, Canadian, and Australian passports, David brought a wealth of experience at a critical stage of the Royal Mail's recovery plan. David Burden joined Royal Mail in 2002 as part of the new management...
[06 Jun 2007]
whitepaper By foregoing traditional voice mail and choosing Avaya Modular Messaging, Royal Specialty is providing faster and more accurate responses to client requests, and is better able to bring in new business and increase revenue.
[28 Apr 2007]
whitepaper The Royal College of General Practitioners (RCGP) has chosen Trustix and IBM to supply a Linux based e-mail server solution to support the delivery of bulk e-mail to over 6000 GP's across the United Kingdom.
[18 Apr 2007]
Leader In past years some e-tailers have tried to push their final days for guaranteed delivery right to the wire, backed up by guarantees from Royal Mail about delivery times. It's all well and good pointing the finger of blame at Royal Mail, or...
[27 Nov 2006]
News Making this happen involves using a combination of Royal Mail and courier services, with guarantees from both partners about delivery times. UK shoppers aren't heeding the warnings about delays to orders placed online - and many who are planning to...
[27 Nov 2006]
News Royal Mail expects to deliver around 100 million Christmas presents bought online between now and 23 December - that's 30 million more than in 2005. Catherine Campbell, head of multi-channel retail at Royal Mail, said the Post Office is working...
[22 Nov 2006]
Photo Access to postcode data for OpenStreetMap, however, is a more contentious issue as the Royal Mail owns the rights to the UK's postcode database. OpenStreetMap relies on volunteers to collect the mapping data and holds regular 'mapping parties' at...
[13 Nov 2006]
News Access to postcode data is a more contentious issue as the Royal Mail owns the rights to the UK's postcode database but Coast is also involved in a project called Free The Postcode which would provide the information for free.
[13 Nov 2006]
News Catalogues are firing up an online shopping boom, Royal Mail research claims. Three-fifths of UK shoppers turned to a catalogue before making an online purchase, with the average consumer spending £609 on goods online so far this year.
[20 Oct 2006]
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