sales - marketing call center field service
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Powering YORK International Service With Siebel Service Through YORKConnect
White Paper This webcast highlights how the actionable intelligence of Siebel Analytics, Siebel Call Center, Siebel Field Service, and Siebel Sales increases service sales productivity by 20%. By directing its focus on customer satisfaction and using Siebel... [07 Jan 2005]
DaimlerChrysler Services Fleet Management Watches Over Its Customers
White Paper DCS deployed Siebel Sales to field sales force and Siebel Call Center to contact center representatives, and integrated solution with SAP back-office system. DCS needed to consolidate and integrate sales and service processes and required a CRM... [09 Dec 2004]
Reviving an Independent Order of Foresters Tradition of “Members Helping Members”
White Paper For all three of their organizational functions - sales, service, and fraternal operations - and it would have to work as well in the field as in the service center. Foresters selected Siebel eBusiness Applications for its solution, specifically... [03 Mar 2004]
Strengthening Customer Relationships with Siebel eBusiness Applications
White Paper Heineken Ireland has deployed Siebel Call Center, Siebel Sales, and Siebel Field Service to create a single, comprehensive view of its customers. To sustain its market position in the face of intense competition from existing rivals and emerging... [02 Mar 2004]
Siebel eBusiness Applications Improve Productivity at CNT
White Paper To address its need for an integrated, multi-channel eBusiness solution, CNT turned to Siebel Systems, choosing to implement Siebel Sales, Siebel Call Center, and Siebel Field Service. Minneapolis-based CNT is a global leader in providing storage... [24 Feb 2004]
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