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Microsoft Dynamics CRM - High 5 Sportswear Case Study
White Paper High 5 Sportswear is an athletic apparel distributor based in the Pacific NW that faces the challenge of customer service reps having to blindly make decisions without having the right customer and sales... [28 Oct 2009]
IBM Case Study: Mark Anthony Group (MAG)
White Paper Mobile so sales reps have easy access to reports via mobile devices. MAG needed to manage the immense amount of data they have and distribute the information to their widely distributed... [01 Sep 2009]
CRM Guide to Eliminating Guesswork: Get Control of Your Business
White Paper With the five steps mentioned in this white paper, one won't be wasting time on Sunday night, stitching together spreadsheet information from various reps and sales managers. CRM system will dynamically... [05 Aug 2009]
CRM Best Practices - Sales: Ten Tips to Help Sales Crush Their Number
White Paper Managers and reps can determine in which markets they sell most effectively, which competitors they have a higher chance of winning against, and what sales tactics help shorten the cycle. CSO Insights,... [05 Aug 2009]
Optimizing Inside/Telesales Effectiveness: Leveraging Web Conferencing
White Paper This new white paper explores how Web conferencing enables inside sales and telesales reps to effectively conduct all aspects of the selling process - from full product presentations to deal negotiations... [02 Jul 2009]
Dell Latitude Notebooks With Embedded Broadband Wireless Networking Provide Sales Force With Mobile Access
White Paper They wanted their sales reps to be able to show customer's products on their notebook computer screens, check inventory, create a quote, e-mail it to the customer on the spot, and walk out of there with... [18 Jun 2009]
Momentum Webcast: Five Things Every Manufacturer Should Do in a Down Economy (Level 100)
White Paper Sales managers need to keep forecasts tight and current throughout the channel to motivate sales reps and keep business plans on track. High-tech manufacturer and distributors are... [30 May 2009]
CRM at a Glance: Salesforce.com Vs. Siebel
White Paper The accurate data entry of multiple aspects of the customer experience can provide reports and analytics to help Executive Leadership to better qualify leads, identify patterns among sales reps,... [14 May 2009]
eDetailing in a Web2.0 World
White Paper This paper will further explore the role of the pharmaceutical sales rep in this online environment and how, if properly deployed, an eMarketing initiative can assist reps with gaining valuable face time... [01 May 2009]
Utilizing White Papers to Generate Leads and Establish Industry Prominence
White Paper As marketing departments are stretched thin and sales reps struggle, there isn't time to sort through poor or unqualified leads. Now more then ever, businesses need cost effective methods to generate... [22 Apr 2009]
BT's Ribbit tech makes UK debut with Salesforce.com
News Ribbit for Salesforce allows sales reps to phone details of leads or meetings back to the office and automatically log them in their Salesforce.com CRM system. BT and Salesforce.com have teamed up to... [08 Apr 2009]
Agent Connectivity: Give Your Reps Tools to Drive More Business
White Paper With some help from the user and smart ECM tools, agents can play the insurance game better and smarter, winning the trust of their clients while increasing the company's sales and ability to compete. [13 Feb 2009]
Groove Virtual Office Case Study: Distribution company connects reps with home office, cuts costs
White Paper Mobile, disconnected sales reps use Groove to dynamically share information quickly and easily with management. This small distribution company delivers gaming supplies to customers all across Alaska. [13 Dec 2007]
Mobility ISV Programmers Create Richer Applications, Improve Productivity
White Paper After considering several other solutions, Zimba partnered with Spectra Interface, a Microsoft Gold Certified Partner, to solve the needs of highly mobile sales and service reps. Zimba's traveling... [16 Apr 2007]
Mobile CRM Solution Boosts Customer Service, Saves Company $250,000
White Paper At Simpson Strong-Tie, a maker and distributor of steel connectors used in wood frame construction, sales reps were abandoning the company's unwieldy Customer Relationship Management (CRM) application. [16 Apr 2007]
