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The Integrated Commerce Solution: Closing the Costly Information Gap Between e-Commerce and CRM to Boost Sales Productivity

whitepaper The client needed to empower internal sales with a tool to more efficiently manage leads to fulfillment - a fluid solution that would streamline the ordering process and deliver self-serve efficiency through the timely sharing of critical...

Tags: crm software

[17 May 2008]

Integrated Sales Management and Project Delivery System - Alliancesphere

whitepaper The client, a boutique consulting firm created a custom application that uses several components of the Digital Clay Architecture to track and manage the complete customer life cycle from lead to sales opportunity, to project plan and delivery...

Tags: crm software

[17 May 2008]

SumTotal Systems Case Study: Ariba, Inc.

whitepaper As Ariba grew, its management team wanted to identify the organization's strengths and weaknesses, particularly among its sales and consulting staff. With newly acquired staff and solutions added to Ariba's portfolio, the Sunnyvale, California...

[17 May 2008]

Achieving Integrated Commerce With Salesforce.com and Sterling Multi-Channel Selling

whitepaper Nowadays eCommerce systems and Customer Relationship Management (CRM) systems have a great deal of valuable process and data overlap when it comes to managing and executing sales, customer management and fulfillment functions.

Tags: sales - marketing

[17 May 2008]

Business Integration Technology Case Study: Novus International

whitepaper New business initiatives resulted in dramatic increases in the volume of sales orders and shipments in Novus' European operations. Based on decades of research and development at Monsanto, Novus International, Inc.was formed in 1991 and employs...

Tags: service-oriented architecture

[17 May 2008]

Compliance: The Sarbanes-Oxley Act

whitepaper It affects the accounting, financial reporting, and tracking of sales activities for large and small public companies alike, and also for privately held firms that may at some point seek to become public.

Tags: electronic data interchange

[17 May 2008]

Radius Solutions Case Study: Print-O-Tape

whitepaper In 2003, Print-O-Tape decided to replace its current system with Radius Solutions' PECAS Vision, as a result of a new and aggressive sales initiative. In addition to printing labels, Print-O-Tape also makes their own label stock, and it is this...

Tags: erp

[17 May 2008]

Design and Implement a Composite Workflow Solution Using IBM Middleware, Part 1: Using Business Process Management and a Services-Based Approach to Create a Highly Responsive IT Architecture

whitepaper In this series, based on an actual scenario, one explores the advantages of implementing a BPM solution - one that enables a real global IT manufacturer to improve pre- and post-sales operations and customer satisfaction.

Tags: business management

[17 May 2008]

Saving Money With Business Management Software

whitepaper Although it is not immediately apparent, the effect of limited business intelligence is felt throughout the organization, creating a variety of complications in the production and sales processes. Whether the folding carton business is a small...

Tags: business management

[17 May 2008]

St. Ives Implementation Results in JDF Interface to Creo Software

whitepaper The Vision II system will encompass all aspects of their business including sales, estimating, production, scheduling and shop floor data collection. Having determined to upgrade systems across all sites, St.

Tags: erp

[17 May 2008]

Innovations in Pervasive Computing: Unwinding the Pattern Behind Today's Killer Apps

whitepaper Although great ideas are always floating around, the first person to package an idea as a product usually gets the recognition, as well as the sales that may come from it. Pervasive computing has greatly increased the use of small computing devices...

Tags: software engineering

[17 May 2008]

An Integrated System for Managing G&A, Research, Marketing, HR and Finance - Global Pharmaceutical

whitepaper Thanks to Digital-Clay, a giant global pharmaceutical company was able to build customized solutions for many departments and processes including asset management, car fleet management, expense reporting, sales rep management, etc.

Tags: asset management

[17 May 2008]

RIM co-CEO: Qwerty is the next big thing

Comment And so what it's actually done is increased our sales. One of the announcements causing the biggest stir was the BlackBerry Bold - touted by some as the device to rival the iPhone. At the conference, co-CEO Mike Lazaridis caught up with silicon.com...

Tags: mike lazaridis, touchscreen, blackberry, rim

[16 May 2008]

Employees Streamline Sales With Enhanced Access to Business Data With Microsoft

whitepaper Sales managers at Netherlands-based fencing and security company Heras deliver highly professional pre-sales and post-sales customer support. But for the business to remain competitive, its employees need improved access to information such as...

Tags: application servers

[16 May 2008]

Target the Right Customers

whitepaper A well-defined strategy for determining which sales opportunities to pursue creates sales efficiency and success faster than any other discipline. And yet targeting the wrong customers in pursuit of new business is one of the most common pitfalls...

Tags: sales - marketing

[16 May 2008]

View the World From Your Customer's Shoes

whitepaper Every sales professional professes to be customer focused, but the majority are really seller focused. Customers often say this about the winning sales team: "They seemed to have the best understanding of the business and its needs.

Tags: business management

[16 May 2008]

Danske Bank Slashes Costs and Paves the Way for Expansion When It Taps IBM to Deploy a Nortel VoIP Telephony Solution

whitepaper The largest bank in Denmark, Danske Bank and its subsidiaries offer banking, insurance, mortgage, residence sales and capital services. Danske Bank decided to look for a telephony solution leveraging modern Voice over Internet Protocol (VoIP...

Tags: voip - ip telephony

[16 May 2008]

ERP Software Helps Converters Take Control of Their Business

whitepaper Flexible Packaging sat down with the president of Radius Solutions, for an in-depth look at how converters can utilize leading edge technology to control the entire business cycle, from the initial stage of pre-sales through planning and...

Tags: erp

[16 May 2008]

The Importance of Prospecting

whitepaper In business-to-business sales, the typical prospecting objective is to get an appointment with a partially qualified prospect to fully qualify them. Potential customers come in two types: suspects and prospects.

Tags: sales - marketing

[16 May 2008]

IBM System i Performance Optimization With Oracle's JD Edwards EnterpriseOne

whitepaper Oracle and IBM have recently completed a number of joint projects to improve the performance of the fixed assets depreciation, sales order update, pick slip processing batch UBEs (Universal Batch Engines), and advanced pricing.

Tags: application servers

[16 May 2008]

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