sales
Salesforce.com plans social networking for business
News Speaking at Salesforce.com's Dreamforce user conference in San Francisco, CEO Marc Benioff said Chatter was the company's "fourth cloud" - joining its Sales Cloud, Service Cloud and Custom Cloud. I know when my friend... [19 Nov 2009]
T-Mobile workers accused over customer record sales
News T-Mobile employees have been accused of selling millions of customer records and could face prosecution by the UK's privacy watchdog, the Information Commissioner's Office. The data alleged to have been sold included customers' names,... [18 Nov 2009]
Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant
White Paper CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint... [16 Nov 2009]
Next-Generation Disaster Recovery and Availability Technologies for IBM Power Systems
White Paper Due to globalization, Web-based sales and service, more vigorous competition, and more stringent regulations, the goal of ensuring the availability and recoverability of data and applications has risen considerably on... [13 Nov 2009]
Federated Identity and Software as a Service (SaaS): Single Sign-On to the Cloud
White Paper As companies seek efficient ways to cut costs, many are turning to Software as a Service (SaaS) as an option for outsourcing certain types of IT services, like sales management, human resource management, customer... [13 Nov 2009]
Doing the Right Thing: How Electronic Age Verification Protects Kids Online
White Paper In most states, alcohol sales are restricted to anyone under 21 and 18 to buy tobacco. As a society, it has established and lives by a set of rules designed to keep merchandise and services intended for adults out of the... [13 Nov 2009]
IT Security's Critical Role During Layoffs
White Paper The Gateway Recession of 2009 has brought the prospect of slowing sales and profits - and job losses. Although layoffs are never desirable, they are often necessary. Much of the responsibility for keeping company data... [12 Nov 2009]
10 Sneaky Things a Spammer Will Do: Just When You Thought Your Inbox Was Safe?
White Paper Most spammers are just sales people looking for an avenue to sell their products or services. Spammers can make money with email spam. Sending out email is cheap and believe it or not some people do respond to their spam... [12 Nov 2009]
Context Adaptive Scanning Engine: Protecting Against the Broadest Range of Blended Threats
White Paper Profits from these sales are driving increasingly sophisticated attacks, developed by professional engineers. Spam, viruses, malware, spyware, denial of service attacks, and directory harvest attacks are all driven by... [12 Nov 2009]
Clean Wireless: Adding Security, Performance, Manageability and Value to Wireless Deployments
White Paper At retail and professional settings, such as cafés or clinic waiting rooms, WLANs enhance customer experience and satisfaction, increasing sales and loyalty. Wireless Local Area Networks (WLANs) offer the flexibility to... [12 Nov 2009]
PCI Compliance and Data Security for Retailers
White Paper Diverse technologies let merchants rapidly communicate data on pricing, sales, demand, campaigns, supplies, and customers between their in-store, sales processing, back-end fulfillment, supply chain, and... [12 Nov 2009]
Leveraging RFID for Demand Chain Optimization: Real-Time Tracking of Field-Based Inventory and Assets
White Paper Leveraging RFID in this way enables inventory management optimization that increases sales and customer satisfaction and decreases inventory levels, product loss, and legal liability. This paper describes the use of... [12 Nov 2009]
Dangerous Collaboration Practices in a Challenging Economy: 5 Roles IT Must Perform to Minimize Risk
White Paper Companies are pressed to collaborate with more and more outside partners, and many business processes - due diligence, compliance, product development, sales and marketing - involve sharing of confidential information. [12 Nov 2009]
CRM, ERP, BI, and IT Investment - Where Do You Find the Business Benefit?
White Paper Most companies want to use CRM applications as a way to "Supercharge" their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline and to... [11 Nov 2009]
Web Based Customer Service Examples Ranging From $10,000 to Over $1,000,000
White Paper The Web offers the opportunity to change customer support from a cash drain to an active component of the development and sales process. The ability to increase sales, establish closer contact with... [11 Nov 2009]