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Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 1 of 2) (Level 100)
White Paper Microsoft Dynamics CRM offers innovative ways to access this powerful relationship management solution to empower the employees to respond quickly to... [14 Apr 2008]
New Solution Helps Microsoft Improve Service to Employees, Business Partners
White Paper By implementing Microsoft Dynamics CRM, these teams have improved service levels, increased employee and customer satisfaction, boosted collaboration across teams, and achieved better... [02 Apr 2008]
Global Advertising Products Lifts Revenue, Streamlines Operations With CRM Solution
White Paper This has improved customer service, boosted revenue, provided greater control, increased transparency and lifted staff satisfaction. Global worked with Microsoft Gold Certified Partner Aspirence... [02 Apr 2008]
SNCF Improves Customer Satisfaction and Loyalty With Customer Relationship Management Solution
White Paper SNCF worked with Accenture, an Oracle Partner, to deploy Oracle's Siebel CRM applications to approximately 200 users in less than seven months. The challenge was to implement targeted marketing campaigns and effective... [09 Feb 2008]
Putting the Customer in the Front Seat: Volkswagen Drives Customer Satisfaction With mySAP CRM
White Paper To improve customer communications, retention, and satisfaction, Volkswagen chose the mySAP Customer Relationship Management (mySAP... [14 Sep 2007]
Itautec Delivers Higher Level of Service to Customers, Boosting Satisfaction
White Paper Itautec implemented a Customer Relationship Management (CRM) system and Oracle's Siebel line of products, reducing customer response time and increasing... [30 May 2007]
Sage CRM SalesLogix: Customer Service
White Paper Sage CRM SalesLogix is the customer relationship management solution that enables small to medium-sized businesses to cultivate profitable... [23 Jan 2007]
British Chambers of Commerce Improves Customer Service With New CRM Solution
White Paper The BCC sought an IT solution that would allow it to better manage its customer relationships and enhance satisfaction, and it was clear from these objectives that the BCC needed a... [23 Jan 2007]
SITEL France Enhances Customer Satisfaction and Increases Revenue and Services
White Paper It should come as no surprise to find that one of the world's largest operators of call centers relies on the world's most successful Customer Relationship Management... [08 Dec 2006]
Siebel CRM Drives Closer Cooperation Between Tata Motors and Dealers to Improve Sales and Service
White Paper Seamlessly integrated with Tata Motors' dealer management system and SAP back-office applications, Siebel Automotive has delivered significant benefits across the extended organization, including improved... [06 Dec 2006]
Small Business Technology Consultant Chooses Integrated Accounting Solution
White Paper Now he can deploy accounting solutions in a network environment to increase information sharing, drive productivity, and boost his clients' satisfaction. Many of his clients need accounting solutions that integrate... [20 Sep 2006]
Firms told CRM 'not just a switch you can flick on'
News But companies must understand their customers and their own business before they make major investment in the technology to synch the two - understanding that investment in technology does not give them a divine right to... [14 Mar 2006]
Striking the CRM Balance: Greater Productivity, Lower Costs, Tight Integration
White Paper While early adopters of Customer Relationship Management (CRM) technologies tended to be large-scale enterprises, today’s mid-sized firms are also recognizing that... [12 Aug 2005]
Striking the CRM Balance: Greater Productivity, Lower Costs, Tight Integration
While early adopters of Customer Relationship Management (CRM) technologies tended to be large-scale enterprises, today’s mid-sized firms are also recognizing that... [12 Aug 2005]
Responding in the Marketplace with Customer Relationship Management
White Paper European clothing manufacturer Mascot, needed a CRM solution to improve customer access, satisfaction and a standardized IT environment. It impacts profitability,... [01 May 2004]
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