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whitepaper The facility has seen significant adoption by patients and increased patient satisfaction while employees have benefited from the ability to manage all of the information easily through one single portal.
[17 May 2008]
whitepaper In this series, based on an actual scenario, one explores the advantages of implementing a BPM solution - one that enables a real global IT manufacturer to improve pre- and post-sales operations and customer satisfaction.
[17 May 2008]
Round-Up Is it a coincidence that the region also reported the highest level of job satisfaction in the UK? Office workers across the UK were urged to stay at home yesterday. Regrettably it had nothing to do with UK plc urging spontaneous holidays for the...
[16 May 2008]
whitepaper This paper presents a brief overview of the advantages of automating functional testing, explaining how you can meet tighter release schedules, verify that business processes function correctly, and ultimately generate higher revenue and customer...
[16 May 2008]
whitepaper Explore a business process management (BPM) solution in this series that helps a global IT manufacturer improve pre-sales operations and customer satisfaction. Follow along as the team develops a composite, collaborative workflow solution that uses...
[15 May 2008]
whitepaper In connection with the analysis of the objectives of an e-commerce solution at Carlsberg, they established that the most important factor is enhanced customer loyalty and satisfaction. Gaining a broader knowledge and competency base via Internet...
[15 May 2008]
whitepaper To improve customer satisfaction, Sheraton implemented a solution from SuiteLinq that uses Microsoft technology and integrates productivity software with entertainment and communication capabilities. The hotel has since improved its scores in...
[14 May 2008]
whitepaper The challenge was to ensure consistent communication between customer services and the invoicing and payment functions to drive improved customer satisfaction and preserve existing IT investment. Based in southwest England, Eclipse was founded as a...
[14 May 2008]
whitepaper Studies show that companies with high employee retention rates enjoy high customer satisfaction levels, consistent sales growth, positive morale, and deep institutional knowledge. Estimates differ, but it's clear that the length of job tenure in...
[12 May 2008]
whitepaper Increasing customer satisfaction. Support virtualization enables your support reps to be at multiple locations at once, solving support issues with unbelievable speed and effectiveness. Over 3,500+ organizations have virtualized their support reps...
[06 May 2008]
whitepaper Learn how the appropriate solution can promote greater collaboration among your mobile workers, and improve customer care and satisfaction. How are small and midsize businesses putting mobile technology solutions to the most productive use?
[06 May 2008]
News William Zeitler, head of IBM's systems and technology group, told Reuters: "Energy efficiency has become a critical business metric, like product reliability and customer satisfaction. IBM has launched tools to reduce computer energy consumption as...
[01 May 2008]
News A previous ChangeWave survey of enterprise smart phone users found the iPhone device beat the competition hands down on user satisfaction rates. But what do the people who know them best really think about them?
[30 Apr 2008]
whitepaper Gain insight from over 7,000 IT professionals on topics such as compensation, job satisfaction, certifications, and why they seek training. Learn the top paying industries, job functions, and certifications as they relate to IT.
[30 Apr 2008]
whitepaper Businesses continue to face rising pressure to cut costs and increase profitability while also improving customer satisfaction and partner relations through efficient communication. To accomplish this, leading companies are automating document...
[30 Apr 2008]
whitepaper Achieve competitive advantage by increasing customer satisfaction and ensuring supplier compliance to get new products and services to market faster View this on-demand Webcast to see how Cadbury Schweppes is leveraging B2B Process Management to...
[28 Apr 2008]
Comment Businesses enable remote working because they expect it to improve efficiency, increase customer and employee satisfaction and keep down costs. Demand on corporate networks for distributed services these days goes well beyond the usual IT tasks.
[24 Apr 2008]
whitepaper Microsoft Dynamics CRM offers innovative ways to access this powerful relationship management solution and empower the employees to respond quickly to customer demands and increase customer satisfaction.
[14 Apr 2008]
whitepaper Microsoft Dynamics CRM offers to innovative ways to access this powerful relationship management solution to empower the employees to respond quickly to customer demands and increase customer satisfaction.
[14 Apr 2008]
whitepaper Find out how leading companies are designing their sales and operations planning processes to continuously monitor and meet customer demand. Through interdepartmental collaboration, they create business plans with the latest and most accurate data...
[11 Apr 2008]
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