self
RSS selfBalancing Customer Intimacy with Self-Sufficiency
White Paper Self-service continues to rock the support world because it drastically frees up representatives' time and reduces expenses. But are there hidden costs of self-service? This white paper explores... [22 Oct 2009]
Self-Tuning Disk Drives Eliminate Performance Bottlenecks and Heighten ROI
White Paper This white paper explains how self-tuning technology maximizes hard disk performance. The explosion of systems storage capacity has not been matched by the evolution of faster hard disks. This has made the hard disk the... [16 Oct 2009]
Could hackspaces hold the key to business innovation?
Comment It's a self-organised community of technology enthusiasts. Where to look for the next wave of corporate innovation? It might just come from renegade geeks, says Richard Leyland. There's a new type of tech geek emerging. [14 Oct 2009]
Cash won't cut it: Time to get creative in attracting skilled workers
Comment They are more plentiful among self-employed professionals, portfolio workers, freelance entrepreneurs, forward-thinking start-ups, self-organising online communities and skilled people overseas with... [13 Oct 2009]
Sainsbury's tech shopping spree revealed
News The supermarket giant is busy revamping its tech, from fitting stores with self-scanning technology to replacing its warehouse and supply systems. Self-scan systems will be fitted at 17 existing and 30... [09 Oct 2009]
Software Self-Healing Using Collaborative Application Communities
White Paper Software monocultures are usually considered dangerous because their size and uniformity represent the potential for costly and widespread damage. The emerging concept of collaborative security provides the opportunity to re-examine the... [09 Oct 2009]
Security in the Call Center: Verifying Customer Identities Without the Inconvenience
White Paper Off late many organizations looking to reduce costs, increase efficiency, and provide more self-service options for their customers have driven sales and service to the online channel. While the Internet offers many... [05 Oct 2009]
Deploying Knowledge-Based Authentication to Increase Revenue and Bolster Security
White Paper There are several methods of authenticating users, but Knowledge-Based Authentication (KBA) is an emerging technology for supporting customer demands for real-time, self-service options. Many companies are driving sales... [05 Oct 2009]
Self-Encryption Scheme for Data Security in Mobile Devices
White Paper Treating the data as a binary bit stream, the Self-Encryption (SE) scheme generates a keystream by randomly extracting bits from the stream. The pervasive use of wireless networks and mobile devices has been changing the... [04 Oct 2009]
Forestar Group Inc. Reduces IT Support by 40% With Self-Service Document Output Management Tools
White Paper Forestar Group Inc.wanted to replace a legacy document system inherited from the parent company with a cost-effective, integrated solution that would support company growth and support the real estate business segment with document... [02 Oct 2009]
Detection of Denial of Service Attacks in Wireless Mesh Networks
White Paper Mesh networks are a new technology that provide nodes with the ability of self forming and self healing as well as provide multi hop wireless links with infrastructure support. Previous research has... [02 Oct 2009]
Tekna Automates Management of 70 Microsites to Save Time and Expand Collaboration for Its 50,000 Members
White Paper Tekna wanted to simplify the registration and maintenance of more than 50,000 members by providing self-service functionality. Tekna implemented Oracle Portal, integrated with the Oracle Database-based member system, to... [02 Oct 2009]
Meteor Mobile Communications Boosts Efficiency With Flexible HR System
White Paper The challenge was to implement self-service functionality to empower both managers and end users and implement a cost-effective, flexible solution to adapt quickly in the rapidly-changing communications industry. [02 Oct 2009]
What's New in VMware vCenter Lab Manager 4
White Paper The attendee of this webcast will learn more about the new self-service capabilities for application owners, development and QA, training, and support teams, as well as the new administrative features that simplify IT... [02 Oct 2009]
Erlanger Health System Upgrades Enterprise Applications to Improve Efficiency and Reduce Costs
White Paper The challenge was to expand self-service and paperless processes to reduce costs, add convenience, and promote environmental sustainability. Erlanger Health System wanted to upgrade to the latest version of Oracle's... [02 Oct 2009]
