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Photos: Salesforce.com rides the Google wave with CRM app
Photo If it doesn't, the chatbot will then send a private message within the wave to a member of Booyah's customer service team asking them for help. If the customer service representative is struggling to resolve the problem... [30 Oct 2009]
How will you use Google Wave? Recruiting, decision-making, dealing with complaints
News We are in a fun place where every day we will send out an invite for more people and break the system so we can see where the bottlenecks lie and fix them," Rasmussen said. It may have only been launched a few months ago... [28 Oct 2009]
Photos: Google's Android 2.0 unifies email
Photo By tapping a contact's photo, you can choose to call them, send them an email, or fire off a text message. The Android 2.0 'Eclair' update will add a unified email inbox. On previous Android phones, users have complained... [28 Oct 2009]
Photos: Top iPhone apps for business
Photo Users can send and receive invitations and messages, post status updates and search contact information for free. This app enables users to call and send instant messages to anyone else with a Skype... [27 Oct 2009]
The Weekly Round-Up: 23.10.09
Round-Up Not that you'd want to, as it is likely to send you into a spiral of despair - because we Brits also suffer from broadband envy. We British love our broadband. We're compelled to hug it, to adore it, to nuzzle it lovingly. [23 Oct 2009]
The Weekly Round-Up: 16.10.09
Round-Up You've probably got your own horror tale of relationships needlessly ruined by a thoughtless click of that wicked Send button. If, for example, you set up the Mail Goggles application to work on a Friday night - after... [16 Oct 2009]
Tax-refund phishing scams hit an all-time high
News Anyone who receives a tax refund phishing email is encouraged not to open it, send it to phishing@hmrc.gsi.gov.uk for investigation and then delete it from their computer. The number of scam emails offering fake tax... [16 Oct 2009]
DDoS: A Threat You Can't Afford to Ignore
White Paper Distributed denial of service, otherwise known as DDoS, refers to a form of attack whereby a number of source IPs simultaneously send an abnormally large number of packets to a particular destination, thereby... [05 Oct 2009]
Detecting Pulsing Denial-of-Service Attacks With Nondeterministic Attack Intervals
White Paper This paper addresses the important problem of detecting Pulsing Denial of Service (PDoS) attacks which send a sequence of attack pulses to reduce TCP throughput. Unlike previous works which focused on a restricted form... [02 Oct 2009]
Digitally Signing Outlook Emails
White Paper Before one can send signed email messages, one must configure Outlook to associate ones certificate with ones email account. Microsoft Outlook includes tools for sending and receiving digitally signed emails. [02 Oct 2009]
Integrating the Cisco Unified Presence Server in Your Unified Communications Network
White Paper Or, maybe you've tried to send them an Instant Message just to sit there and wait forever for a response and didn't know why? Have you ever sat down and tried to count the times that you've called other people, just to... [01 Oct 2009]
Siteco Implements Sentinel Hardware Keys Over Aladdin HASP
White Paper The challenge was to protect software revenue, to offer demo licenses and to securely send remote updates. Siteco Lighting Control is a subsidiary of the company Siteco Beleuchtungstechnik (Lighting Technology), formerly... [01 Oct 2009]
Online fraudsters enlist Trojans to run off with your money
News It was linked back to a command-and-control server in Ukraine that was used to send instructions to the Trojan software sitting on infected PCs. Researchers at security firm Finjan have discovered details of a new type... [30 Sep 2009]
Best-Practice Automation of Invoice Delivery from ERP Systems: Keeping Customers Satisfied, While Making the Move
White Paper Send invoices in customer-preferred formats ranging from paper to electronic Read this white paper and find out how you can gain the efficiencies of electronic invoicing without any adverse affect on customers. [29 Sep 2009]
British Airways' London to New York route lets flyers use mobiles
News On Tuesday, BA will go live with an in-flight connectivity service from OnAir, which will see passengers on the all business class route able to use their mobiles to send texts or emails and browse the web. [28 Sep 2009]
