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Health care records service delayed

News IT for the three regions of the programme is run by CSC, who will incur a late-delivery penalty as a result. There is no extra cost as a result of late delivery because a fixed price for the programme has already been established and payment will...

Tags: records, connecting for health, nhs

[16 May 2008]

Create the Ideal SOA Team: Redefining the Roles of Traditional Software Development Teams

whitepaper In traditional software architecture, one thinks of a project as the delivery of a single new application. In SOA, one thinks of a project as the delivery of integrated services - some new, some existing.

Tags: service-oriented architecture

[16 May 2008]

Global Data Vaulting Delivers Disaster Recovery Services for as Little as 3 USD a Day With IBM Tivoli Software

whitepaper This enabled delivery of enterprise-level business continuity services to small and medium-sized businesses for as little as 3 USD a day; reduced client recovery times from days to under 30 minutes; improved governance.

Tags: disaster recovery

[16 May 2008]

IBM and Pragmatix Put Technology Infrastructure Out of Harm's Way for Financial Services Company

whitepaper As a result Commonwealth Advisors gains more robust IT service delivery at less cost than continuing with in-house approach. Pragmatix, Inc.an IBM Business Partner based in Elmsford, New York, immediately understood what worried the managers of...

Tags: infrastructure management

[16 May 2008]

Korea Food Service Corporation Installs Web-Based Ordering System for Greater Efficiency

whitepaper Founded in 1997 as a delivery center for McDonald's Korea, Korea Food Service Corporation (KFSC) expanded its activities to include food manufacturing and distribution. KFSC has always searched for innovative ways to improve operational efficiency.

Tags: erp

[15 May 2008]

Publish/Subscribe Interactions in WebSphere Process Server and WebSphere ESB

whitepaper The underlying messaging or event infrastructure is responsible for delivery from publisher to subscribers. The well-known publish/subscribe interaction pattern supports one of the key principles of service oriented architectures - loose coupling.

Tags: java

[15 May 2008]

Metro Ethernet Technology on Cisco Catalyst 6500 Series Switch

whitepaper Because of its intrinsic qualities, Ethernet has been the desktop technology of choice since it emerged as the most cost effective delivery option for high-speed connectivity. Ethernet switches, too, have evolved with advanced capabilities; notably...

Tags: ethernet

[15 May 2008]

IBM and OmPrompt Deliver Boost for Delivery Logistics at Kimberly-Clark Europe

whitepaper The company deployed OmPrompt's Message Integration Service delivered through IBM Managed Services. Kimberly-Clark Europe wanted to communicate easily with numerous trucking companies that deliver its products but have different forms of electronic...

Tags: customer support services

[15 May 2008]

IBM and the Systems House Enable a Start-Up to Gain Firm Footing

whitepaper They implemented Software as a Service delivery model based on affordable monthly subscription fees.as a result there was low entry cost for full range of business applications, low total cost of ownership for IT infrastructure.

Tags: infrastructure management

[14 May 2008]

Australian Agribusiness Pushes Data to Remote Employees to Speed Customer Response

whitepaper As a result, GrainCorp has boosted delivery accuracy, given customers more flexible pickup scheduling, and enabled faster decision-making. With industry deregulation and increasing competition, GrainCorp needed to improve its decision-making speed...

Tags: decision support - dw front end

[14 May 2008]

BMC Service Desk Express Suite: The Asset Management Process

whitepaper Complete lifecycle asset management allows the organization to control the entire process, from purchase requests through delivery and management of all assets. Asset management in the midmarket encompasses a wide array of topics.

Tags: asset management

[14 May 2008]

The McCue Interview: Claire Hamon, CIO, Rok Group

The McCue Interview: Claire Hamon, CIO, Rok Group

Comment After that she headed up project delivery for the bank's retail ecommerce business at the height of the dot com boom as well as a special project looking at the future of the financial services industry for the bank.

Tags: rok, claire hamon

[13 May 2008]

Outsourcing: Not just about cutting costs?

News In return, providers are given greater freedom to innovate in service delivery and even business strategy, with more emphasis on rewards rather than punishment to drive them forward. Global outsourcing has moved past corporate penny pinching...

Tags: ito, offshoring, outsourcing

[12 May 2008]

Will consumers always want free banking?

Comment To deliver these types of products, banks will continue to need integrated delivery channels and core processing systems that are capable of sharing information easily. To improve customer service, banks will look for more effective ways to segment...

Tags: oft, free banking

[12 May 2008]

Enterprise Data Center Wide Area Application Services (WAAS) Design Guide

whitepaper WAAS provides application delivery, acceleration, WAN optimization, and local service solutions for an enterprise branch to optimize performance of any TCP-based application in a WAN or MAN environment.

Tags: data center

[11 May 2008]

Effectively Marketing Your SaaS Offering

whitepaper The Software as a Service (SaaS) and Web application delivery model presents significant new sales opportunities. Demand for SaaS applications are forecasted to grow over the next several years. In order to reach these potential customers, however...

Tags: business strategies

[09 May 2008]

Enabling Software as a Service

whitepaper Increasing dissatisfaction with the costs, complexities, and length of time that it takes to recognize value from their investments have pushed software buyers to demand alternative models of application delivery, such as Software as a Service...

Tags: e-fulfillment

[07 May 2008]

A Step-by-Step Guide to Starting Up SaaS Operations

whitepaper Faced with intensifying competition, as well as a desire for more stable revenue streams, software companies are increasingly turning to the Software as a Service (SaaS) delivery model. Software companies are facing the complex issues involved with...

Tags: infrastructure management, service level agreements, outlines, recovery

[02 May 2008]

How Managed Services has Changed Remote Infrastructure Management

whitepaper Autonomic computing and the future of remote service delivery Listen to this on-demand Webcast, as guests Bill Whitney, CTO and co-founder of ION Networks, and Srinath Murthy, Head of Infrastructure for ITC Infotech, share their insights on Remote...

Tags: infrastructure management, event, itc, infotech

[30 Apr 2008]

More Effective Business Service Management with a MetaCMDB

whitepaper As IT evolves towards a more business-aligned position, it must seek out new ways of working that support more effective operations, service creation and service delivery. These include technologies, processes and a culture that supports higher...

Tags: infrastructure management, levels, service management, supports

[25 Apr 2008]

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