service delivery
RSS service deliveryITIL - Service Approach for Siemens Enterprise Communications
White Paper The structure of ITIL is evolving from Version 2 to Version 3; understand how the adoption and application of the ITIL framework can add value to your enterprise, and how Siemens is taking the ITIL model and using it to drive portfolio... [26 Oct 2009]
Troops in Afghanistan to get gadget gifts
News While parcels from the public are without doubt popular with recipients, the delays they inevitably cause to the delivery of personal mail are considerably less welcome," he added. The project will enable members of the... [15 Oct 2009]
Composite Application Management: Bridging the IT Visibility Gap in Complex Composite Applications
White Paper As more and more IT shops deploy multitier middleware platforms and frameworks for the delivery of business-critical application services, they are expecting to garner the benefits of the... [15 Oct 2009]
Success Story: NaviSite
White Paper By building abest-in-class delivery platform—storage, service, networking devicesand processes and tools—we can offer a level of technology andexpertise that most customers can't easily develop... [14 Oct 2009]
Selecting a Microsoft Hosted Exchange Service Provider
White Paper When it comes to the decision to outsource the delivery of your organisation's messaging solution, the task of selecting the most appropriate service provider can be daunting This whitepaper from Cobweb... [12 Oct 2009]
BBC names new CIO as part of tech shake-up
News From 12 October, Tiffany Hall will be responsible for strategic planning of the BBC's infrastructure and information security systems as well as heading up the development and delivery team. Hall will continue to cover... [09 Oct 2009]
Overview of Requirements and Applications for 40 Gigabit and 100 Gigabit Ethernet
White Paper GbE is the identified solution for providing the next generation of internet connectivity to continue to fuel the delivery of new services and content to the consumer and business customers. Similar aggregation effects... [09 Oct 2009]
WAN Optimization - A New Approach
White Paper The client-server paradigm is shifting to a Web-based application delivery model, which is in turn requiring that all users - whether at the headquarters or at the remote branch office - obtain "Anytime, anywhere,... [09 Oct 2009]
Configuration and Change Management for IT Compliance and Risk Management: The Tripwire Approach
White Paper Managing change and satisfying compliance requirements are critical parts of the IT department's service delivery mission. Accidental or unplanned changes to the IT configuration, or configuration... [05 Oct 2009]
Why Good Reporting is Vital to the Health of Your E-Mail System
White Paper But performance issues, delivery delays, downtime and e-mail-related compliance policies makes your e-mail environment more complicated every day. Improve service levels E-mail is a business-critical... [05 Oct 2009]
The Portuguese Municipality of Matosinhos Links Back-Office Data With Online Service Delivery to Make Life Easier for Citizens and Civil Servants
White Paper The project to improve city services became known as SIMPLIFE (Simplify). The main goal was to see what motivated the citizens to go to the city hall. The author identified over 2,000 different reasons to go and talk to the municipality. [02 Oct 2009]
Enabling IPTV: What's Needed in the Access Network
White Paper This paper examines the issues of deploying triple play services - and, more specifically, the unique demands of Internet Protocol Television (IPTV) service delivery. It illuminates the need for a... [02 Oct 2009]
"SmartGridNet" Architecture for Utilities
White Paper Market forces are driving today's utilities to provide better planning, administration, and management of electric service delivery. In order to meet this demand, diverse communications infrastructures... [02 Oct 2009]
The American Recovery and Reinvestment Act of 2009: Leveraging Broadband Stimulus for IPTV Services in Lower-Density Markets
White Paper The American Recovery and Reinvestment Act of 2009 (ARRA) represents a unique opportunity for network operators to upgrade their networks and greatly enhance their service delivery capabilities. IP video... [02 Oct 2009]
Making a Difference: Achieving Competitive Distinction Through the Rich Communication Suite
White Paper Much attention has come to focus on the delivery of converged, user-centric services (fixed and mobile, to challenge web-based providers) across a wide range of devices - with that range importantly distinguishing... [02 Oct 2009]
