service director
RSS service directorOutsourcing: CIOs' tips on getting it right
News On joining the organisation in 2005, Highways Agency director of information Denise Plumpton inherited the whole portfolio of outsourcing deals - different contracts for helpdesk, different contracts for application... [24 Nov 2009]
How to squeeze the last drops of savings from an outsourcing contract
News Antony Hayes, commercial director for RMG, was appointed a year ago to reduce the £110m the RMG was spending on running its IT operation each year. Instead Hayes initiated a root and branch review of the £1.5bn contract... [20 Nov 2009]
Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management
White Paper Join Toby Bell, Research Vice President at featured analyst firm, Gartner, Inc.and Lisa Sutrick, Director, CCM Product Management at Pitney Bowes Business Insight, as they look at how businesses are moving to an... [09 Nov 2009]
BT offers free fibre to Glasgow businesses
News Bill Murphy, managing director of BT Business, said the aim of the trials is to get feedback from customers on how they want to use the service and what's possible in real-world conditions. The... [05 Nov 2009]
Webcast: Voice over IP Security
White Paper In this seminar, Global Knowledge course director and instructor Stuart McLeod covers the types of attacks and how they are executed. Finally, there are denial of service attacks, which can be unique to... [03 Nov 2009]
Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100)
White Paper Whether you are a sales manager, a customer service representative, a marketing director, or chief executive officer (CEO), you can have a consolidated, fast, and current views of all the measurements... [28 Oct 2009]
YouTube presses play on Channel 4 top shows
News We look forward to other similar agreements to come," YouTube's director of partnerships Patrick Walker said in a statement. The agreement will see programming from Channel 4's catch up service 4oD made... [16 Oct 2009]
It's down to you to save the world, IT industry
News With high-resolution video becoming increasingly affordable, we do now have an increasing number of viable options for replacing physical business travel with other alternatives," service director of... [13 Oct 2009]
How a tech 'watch list' can save CIOs from being caught out
News Author of the report, research director Alex Cullen, suggested that the industry is currently entering a new period of technology innovation and growth. The report added that because some of the issues with software as a... [12 Oct 2009]
How to grow tech businesses during a recession
Comment In the case of small firms, you may find yourself in front of a director with a good grasp of business but limited technical knowledge. It is well known that it's easier to sell to an existing customer than a new one but... [06 Oct 2009]
Why CIOs are saying no to Macs
News Ibukun Adebayo, IT director of social care organisation Turning Point, told silicon.com that the upfront costs, as well as the productivity hit a move would entail, serve as a deterrent to adopting Macs. [02 Oct 2009]
Chris Hyman
AS Profile Hyman was appointed as chief executive of Serco Group in 2002, after spending eight years with the company in a variety of roles, including finance director for Serco Europe. He plays an active role in charity, serving... [29 Sep 2009]
Deron Beal
AS Profile The Freecycle Network began life more than six years ago as a single email sent by founder and current executive director Deron Beal to a handful of friends and not-for-profits in the US. Forty-two-year old Beal has a BS... [29 Sep 2009]
Ashley Highfield
AS Profile Ashley Highfield has fallen from number seven in 2008's Agenda Setters list following his move from the Kangaroo online TV joint venture where he was CEO, to Microsoft UK as managing director and VP of consumer and online. [29 Sep 2009]
Database Virtualization Using Clusters: Cheaper, Easier, Faster, Better
White Paper Peter Thawley, Senior Director & Architect for Sybase Learn how a virtualization approach that is built into the database can create deployment flexibility for better service levels, shift workloads for... [22 Sep 2009]
