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whitepaper The challenge was to ensure continuous monitoring of Service Level Agreements (SLAs) and verify achievement of marketing activities goals. IWBank wanted to respond promptly to requests from bank customers and optimize customer service and marketing...
[11 May 2008]
whitepaper This central, sharable, and scalable approach efficiently ensures meeting robust service level agreements in the face of escalating data center demands. Centralized storage caching provides data center performance insurance by neutralizing and...
[11 May 2008]
whitepaper Recent research results suggest the primary challenges for data center managers are stringent internal service-level agreements, ongoing data center growth, and staffing issues. Data centers today are at the breaking point - complexity has gone out...
[11 May 2008]
whitepaper Since the success of the Infra Change Management solution, the Southampton IT team is looking at using the software for other projects as part of their ongoing service delivery refinement. Southampton City Council has more than 9000 staff providing...
[10 Apr 2008]
whitepaper Carriers want to offer services such as virtual private networks (VPNs), data and voice integration, and tiered service offerings with guaranteed service-level agreements (SLAs). To deliver these services, carriers must be able to extend their...
[10 Apr 2008]
whitepaper The Differentiated Services (DiffServ or DS) model classifies and, if needed, conditions traffic streams to conform to specified levels of service as defined by Service Level Agreements (SLAs). The packets are marked and conditioned by the DS nodes...
[10 Apr 2008]
whitepaper It automates the process of implementing, measuring, computing and reporting on service level agreements (SLAs) and service level objectives (SLOs). This approach to service quality management consolidation and aggregates end-to-end service level...
[10 Apr 2008]
whitepaper Learn how ISS' can help you "Get Protected" today by providing a solution that goes beyond simple event monitoring and device management by offering money-back guaranteed performance-based Service Level Agreements (SLAs) and the industry's only...
[10 Apr 2008]
whitepaper As a result, customers realize reduced IT administration expense, higher system availability, and better support for their Service Level Agreements (SLAs). This paper presents an HP technical blueprint for building an entry-level storage...
[10 Apr 2008]
whitepaper As a result, customers realize reduced IT administration expense, higher system availability, and better support for their Service Level Agreements (SLAs). This paper presents an HP storage consolidation technical blueprint for building mid-tier...
[10 Apr 2008]
whitepaper Questions about nonfunctional requirements, for example, Service-Level Agreements (SLA) or security requirements, help potential service users assess whether a set of services picked for a given solution will work together.
[09 Apr 2008]
whitepaper This Confio white paper posits that database administrators need to be more concerned about Wait-Time than any other performance metric as they strive to meet stringent Service Level Agreements (SLAs).
[07 Apr 2008]
whitepaper This Confio-sponsored white paper from Enterprise Management Associates discusses the complexity of transaction processing and explains how the ability to view transaction details can help your IT department better meet its stringent Service Level...
[07 Apr 2008]
News VMOs are essentially marriage counsellors for IT vendors and clients, helping to stop them from straying from the bliss of their contract service level agreements. An increasing number of companies buying IT products and services are hoping to...
[27 Mar 2008]
News Instead, companies can rent space on a computer server from a service provider for a monthly fee and avoid being locked into multiyear corporate agreements that are used by Microsoft for many of its core software offerings.
[03 Mar 2008]
whitepaper An incrementally scalable nearline storage solution should offer an environment where Service Level Agreements can be satisfied simply by adding hardware to support higher throughput or larger data volumes.
[29 Feb 2008]
whitepaper These include battling legacy hardware/infrastructure transitions, increasing power and heat densities, escalating service-level availability agreements, risk management and expense control. Data center professionals continue to be squeezed on...
[29 Feb 2008]
whitepaper Database performance diagnosis and tuning are an important part of any DBA's daily job to ensure their business meets availability and performance service level agreements. This paper discusses the performance monitoring and diagnostics...
[26 Feb 2008]
whitepaper Now more than ever, availability of key services can dictate success or failure, with stringent Service-Level Agreements (SLAs) increasingly common. This white paper describes the architectural features and benefits of the Netra X4200 M2 server.
[14 Feb 2008]
whitepaper This paper identifies the five critical steps you should take before you define your Service Level Agreements. A Service Level Agreement (SLA) is a formal, negotiated agreement that spells out the level of service that will be delivered from a...
[30 Jan 2008]
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