service management boosts
With an Image-On-Demand and Image Archive Solution, a Top Uniform Services Company Boosts Efficiency and Slashes Costs
White Paper Headquartered in the Northeastern U.S.the customer provides uniforms and career apparel as well as food service and facilities management. The company wanted to cut out-of-control costs which were due to a complex process of scanning, all paperwork... [18 Jul 2008]
Service Management Boosts Book Firm's Volumes
White Paper Just by glancing at a chart generated from assyst, Publica Data staff can tell where the critical points are - for instance, how many callbacks a service department has received from customers after problems have been reported in a specific... [03 Jul 2008]
Service Management Evaluation Guide
White Paper Magic Solutions® boosts productivity—download a free guide. Find out how easy—and cost-efficient—it is to have the complete service desk solution in place. Magic Solutions® helps you maximize profitability across your enterprise by aligning people... [03 Jul 2008]
Supply-Chain Solution Cuts Costs 15 Percent, Boosts Customer Service for ASIC Maker
White Paper The solution, including Microsoft Dynamics GP and Tensoft Fabless Semiconductor Management, reduces costs by up to 15 percent or more, gives customers visibility into order status, and provides better customer service more cost-effectively. [03 Jul 2008]
Sid Harvey Industries Boosts Customer Service
White Paper Vormittag Associates, Inc.delivered its System 2000 Enterprise Management Software that runs on an IBM eServer iSeries with DB2 Query Manager and SQL Development Kit, WebSphere Development Studio, iSeries Access, Query for iSeries and Performance... [03 Jul 2008]
Help Desk Optimization: The Role of Asset Discovery
White Paper Accurate and current information about the status and history of users' PCs significantly boosts help desk efficiency. A well-organized help desk is critical to every enterprise's IT service delivery. [03 Jul 2008]
Bank Cuts Loan Processing From Days to Hours With Document Management Solution
White Paper The result cuts loan processing time from days to hours, boosts customer service while cutting costs, and increases competitiveness. Bank of Choice found that paper-based loan approval processes were standing in the way of providing the fastest and... [03 Jul 2008]
OCLC Online Computer Library Center Boosts Productivity With DB2 Data Warehouse
White Paper OCLC wanted to improve corporate communications by providing a business intelligence solution, and to support programs for sales and service staff by providing a relationship management system. OCLC Online Computer Library Center (OCLC), non-profit... [03 Jul 2008]
KLIKON Boosts Competitive Advantage and Customer Service Offerings With Advanced Network Management
After assessing four options from different vendors, KLIKON selected integrated CA Network & Voice Management and CA Service Availability Management solutions. KLIKON Solutions provides networking and infrastructure solutions and services to more... [12 Jun 2008]
KLIKON Boosts Competitive Advantage and Customer Service Offerings With Advanced Network Management
White Paper After assessing four options from different vendors, KLIKON selected integrated CA Network & Voice Management and CA Service Availability Management solutions. KLIKON Solutions provides networking and infrastructure solutions and services to more... [12 Jun 2008]
Data Center Services Provider Boosts Service Levels With Monitoring Software
To that aim, Cervalis is replacing the application-specific monitoring solutions in its data centers with Microsoft System Center Operations Manager 2007, a unified, end-to-end service management solution usable for both Microsoft and non... [11 Jun 2008]
Data Center Services Provider Boosts Service Levels With Monitoring Software
White Paper To that aim, Cervalis is replacing the application-specific monitoring solutions in its data centers with Microsoft System Center Operations Manager 2007, a unified, end-to-end service management solution usable for both Microsoft and non... [11 Jun 2008]
eServGlobal Boosts Growth Potential and Cuts Development Costs With Embedded Database
White Paper The challenge was to minimize development costs and speed solution time to market and respond rapidly to dynamic market changes and enable service providers to evolve seamlessly to new network architectures.eServGlobal selected Oracle's turnkey... [30 Apr 2008]
IT Services Supplier Boosts Service to GPs With Streamlined Operations Management
White Paper It needed a management solution that: better monitored service performance, lowered the total cost of ownership, helped INPS scale services easily to accommodate 6,000 new GPs and aligned INPS better with NHS Connecting for Health strategy to... [26 Apr 2008]
IT Solution Provider Boosts Business With Enhanced Remote Management Capabilities
White Paper This helps bolster LegendCorp's reputation as a trusted service provider and minimizes the risk of potential problems in customer systems. To provide customers with enhanced IT management, LegendCorp became an early adopter of Microsoft System... [26 Apr 2008]
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