service management dealer
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SAP sales drop as credit crunch looms large
News Michael McCarty, chief equity and options strategist with broker dealer Meridian Equity Partners, said he expected results for the third quarter to be rough for many tech companies and forecasts for the fourth quarter... [07 Oct 2008]
Canaccord Boosts IT Efficiency With Project Portfolio Server 2007
White Paper Headquartered in Vancouver, British Columbia, Canaccord Capital Inc.is Canada's leading independent full service investment dealer with capital markets operations throughout the United Kingdom and the... [19 Sep 2008]
Canaccord Boosts IT Efficiency With Project Portfolio Server 2007
Headquartered in Vancouver, British Columbia, Canaccord Capital Inc.is Canada's leading independent full service investment dealer with capital markets operations throughout the United Kingdom and the... [19 Sep 2008]
Alliance & Leicester aims to ditch paper
News There is a strong possibility that we will be able to offer a better service to our broker and vehicle dealer partners, should they choose to adapt to the new system. Alliance & Leicester Commercial Bank... [22 Aug 2008]
Questys Solutions Case Study: Century 21 Wilson Minger Agency, Inc.
White Paper Coastal Business Products, a local dealer of scanning devices, recognized the pain Wilson Minger was experiencing with its paper-based and time and resource-intensive processes, and suggested utilizing a document... [18 Jul 2008]
Standardized IT Infrastructure Streamlines Customer Dealer Service
White Paper Standardized infrastructure based on BEA WebLogic Platform serves as a customer self-service portal, a dealer system and a credit management system. To maintain its position as the... [03 Jul 2008]
Yulon Nissan Implements Next Generation DMS to Enhance Customer Service and Boost Sales
White Paper In 2005, Yulon Nissan began developing a next-generation Dealer Management System (DMS). Moving to a single DMS eliminated the cost and complexity of maintaining disparate dealer... [25 Mar 2008]
Hosted VoIP and Data for More Than 25 000 Dealerships in North America
White Paper ADP has tailored this technology to the unique needs of dealerships by integrating it with ADP's proprietary dealer management and other products. ADP Network Solutions, part of ADP... [17 Nov 2007]
DealerTrack Keeps Auto Dealers and Lenders Connected With the Help of Business Service Management Solutions From BMC Software
White Paper DealerTrack's wanted to ensure high availability of its on-demand software and data solutions that its 22,000 plus auto dealer and financing customers rely on to support and streamline the car-buying process. [14 Sep 2007]
SumTotal Systems Case Study: KIA Motors
White Paper Perhaps the most important change is the addition of service technical training, which puts all Kia dealer-learning activities under a single management system. The implementation of the... [06 Jul 2007]
Oracle Case Study: Inter-Tel, Inc.
White Paper The challenge was to upgrade order and accounting processes to sustain sales growth and improve dealer satisfaction by providing timely and accurate responses to dealer requests. Inter-Tel implemented... [30 May 2007]
Siebel CRM Drives Closer Cooperation Between Tata Motors and Dealers to Improve Sales and Service
White Paper Faced with increasing competition from abroad, a cyclical business environment, and the challenge of a widely dispersed dealer network, Tata Motors implemented Oracle's Siebel Automotive, a comprehensive Customer... [06 Dec 2006]
Web-Based Training Boosts Company's Customer Satisfaction to 97 Percent
White Paper With its 1,400 employees in offices across Australia and a dealer network that spans the country, the company needed a way to provide cost-effective training to remote staff. Following advice from Microsoft Partner MCI,... [14 Sep 2006]
Neoware Systems Case Study: Badcock Furniture
White Paper Badcock Home Furnishing Centers has chosen Neoware's software and thin client appliances to support its growing network of 325 dealer locations in seven states. Badcock Furniture was established in 1904, and has expanded... [27 Jan 2005]
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