service management reactive
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Reinforcing Government Organizations Through Effective IT Service Management
White Paper In this era of homeland security, as government agencies build out extended enterprise networks to support information and communication resource requirements, effective IT Service Management strategies... [03 Jul 2008]
Google launches online security tools
News He said: "Not only are we able to be more reactive to threats, and make them available across all of our employees, but also we're able to do that instantaneously, whereas existing internal infrastructures may struggle... [05 Feb 2008]
Business Service Management for Manufacturing
White Paper Concord delivers an integrated solution suite that gives IT insight into all aspects of the infrastructure - applications, systems, and networks - enabling them to be proactive instead of reactive, find problems fast,... [24 Jan 2008]
IT managers getting their staff down
News According to the Chartered Management Institute's (CMI) 'Quality of Working Life' survey, the most widely experienced management styles in the IT sector are reactive (45 per cent),... [12 Dec 2007]
Symantec DeepSight Threat Management System: Helping to Protect Networks From Active Threats With an Industry-Leading Early Warning Security System
White Paper Intrusion Detection Systems (IDS) are an important weapon in the war against network attacks, but until now their use has been largely reactive. The last few years have seen an extraordinary increase in intrusions,... [14 Nov 2007]
Guidelines for a Successful CRM
White Paper The point is that it is often not a pro-active move, but rather a reactive one. Many organizations look to CRM software solutions to address sales or maybe customer service deficiencies or to respond to... [19 Jan 2007]
Guidelines for a Successful CRM
The point is that it is often not a pro-active move, but rather a reactive one. Many organizations look to CRM software solutions to address sales or maybe customer service deficiencies or to respond to... [19 Jan 2007]
Infrastructure Foundation for Business Service Management: An ITIL Approach
White Paper Applying BSM principles helps an IT organization go from reactive to proactive, as indicated by an assessment against a maturity model such as the Gartner IT Process Maturity Model. ITIL and Business... [08 Nov 2006]
HP Mission Critical Partnership Technical Brief: Achieving IT Operational Excellence Through Continuous Service Improvement
White Paper MCP customers are supported by an integrated team of technology and service management professionals who provide full proactive and reactive support for the people, processes, and... [07 Sep 2006]
Be secure: 'Plan, don't patch', says AV pioneer
News Tippett's early work in the field of antivirus proved the genesis for the Norton AntiVirus product line but now he says modern antivirus companies and the reactive approach of businesses must change, citing massive cost... [03 Oct 2005]
Public sector plays catch-up on CRM
News It's not universal at all and tends to be reactive to a bad audit report. Local authorities are under pressure from two different directions - facing demands on one side to cut costs but also to improve the... [29 Sep 2005]
Business Service Management for Financial Institutions
White Paper Only Concord delivers an integrated solution suite that gives IT insight into all aspects of the infrastructure - applications, systems, and networks - enabling them to be proactive instead of reactive, find problems... [08 Jun 2005]
Zurich Life's IT Department Generates Eye-Opening Data for Fact-Based Tactical and Strategic Decisions
White Paper Zurich life insurance and financial services faced the challenge to move from reactive to proactive management, to deploy a solution rapidly with a small staff and no interruption of... [24 Mar 2005]
Leveraging RFID to Build Enterprise Value in Life Sciences and Improve Patient Care
White Paper Taking RFID from a reactive obligation to a transformational opportunity positively impacts patient lives and the entire life sciences value chain. They can provide better quality of service to customers... [21 Dec 2004]
Leveraging RFID to Build Enterprise Value in Life Sciences and Improve Patient Care
Taking RFID from a reactive obligation to a transformational opportunity positively impacts patient lives and the entire life sciences value chain. They can provide better quality of service to customers... [21 Dec 2004]
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