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News Thanks to IBM's Global Services arm, Big Blue can offer back-end hardware such as servers along with long term service contracts. Some customers are looking for smaller, more flexible, transparent service providers.
[13 May 2008]
whitepaper And, optimizing VoIP networks for cost management, infrastructure consolidation and Quality of Service (QoS). For many companies, the challenge now is learning exactly how to leverage VoIP for greater visibility, management and control.
[13 May 2008]
whitepaper In response, a federation of companies led by MasterCard Worldwide and Visa International set out to establish consistent data security measures for merchants, banks, and service providers. This effort resulted in the Payment Card Industry (PCI...
[13 May 2008]
Comment This consequence is beneficial for the industry because it will force banks to focus on improving customer service rather than using a lack of transparency to gain additional revenues. To improve customer service, banks will look for more effective...
[12 May 2008]
whitepaper This paper examines the use of asset lifecycle management practices, tools, and standards in the development of Service-Oriented Architecture (SOA) solutions. Service Oriented Architectures (SOAs) hold great potential for organizations seeking to...
[11 May 2008]
whitepaper View Service-Oriented Architecture (SOA) within a software-development life cycle context using the IBM SOA foundation life cycle. This installment in the Architecture in practice series focuses on the Business Process Management (BPM) scenario...
[11 May 2008]
whitepaper It needed a management solution that: better monitored service performance, lowered the total cost of ownership, helped INPS scale services easily to accommodate 6,000 new GPs and aligned INPS better with NHS Connecting for Health strategy to...
[11 May 2008]
whitepaper Asset management in the midmarket encompasses a wide array of topics. Complete lifecycle asset management allows the organization to control the entire process, from purchase requests through delivery and management of all assets.
[11 May 2008]
whitepaper IT Services at SABIC chose Microsoft Systems Management Server 2003 (SMS 2003) to manage its entire Microsoft desktop estate standardized on Microsoft Windows XP Professional Edition. The Saudi Basic Industries Corporation (SABIC) is the world's...
[11 May 2008]
whitepaper IWBank implemented Oracle's Customer Relationship Management (CRM) and Oracle Business Intelligence applications to improve operations management and enable strategic analysis of customer service and marketing tasks and deployed a bi-directional...
[11 May 2008]
whitepaper The Crown Office and Procurator Fiscal Service (COPFS) in Scotland provides an independent public-prosecution and deaths-investigation service. After reviewing a number of different solutions for monitoring its servers, COPFS implemented Microsoft...
[11 May 2008]
whitepaper According to a recent Aberdeen Group survey, companies that don't use an integrated travel and entertainment (T&E) expense management service, like Concur Travel & Expense, are falling behind in almost every measure of financial management.
[11 May 2008]
whitepaper To see which new features of the Microsoft Systems Management Server (SMS) 2003 service pack will provide to the SMS 2003 environment, this webcast is helpful. The presenter of this webcast will explain the new features and updates in the service...
[11 May 2008]
whitepaper This CNET white paper explores the unique concept of 2-layer Business Process Management (BPM) supported by Oracle's Service-Oriented Architecture (SOA) offering, and its successful implementation at ABN AMRO, a global financial services company.
[11 May 2008]
whitepaper IBM WebSphere Service Registry and Repository V6 (hereafter referred to as Service Registry and Repository) is an industrial-strength tool that helps one achieve more business value from the Service-Oriented Architecture (SOA) by enabling better...
[11 May 2008]
whitepaper The presenter of this webcast will explain about management technology for the critical IT Healthcare initiatives to keep computers compliant, automate typical management tasks, and provide proactive IT service-oriented management.
[11 May 2008]
whitepaper The benefits of performance management and capacity planning are well-established and include improved service levels, better performance, and cost savings stemming from improved operational efficiencies, more productive business processes, and...
[11 May 2008]
whitepaper Storage needs and complexity grow rapidly, while budgets continually shrink - making it difficult to deliver the service levels the environment demands using current storage architectures. And with management applications and direct-attached...
[11 May 2008]
whitepaper IBM WebSphere Business Process Management is a solution for modeling, assembling, deploying, and managing applications that embody a Service-Oriented Architecture (SOA) and are integrated using an Enterprise Service Bus (ESB).
[11 May 2008]
whitepaper This service is based on Microsoft Operations Framework and Information Technology Infrastructure Library (ITIL) methodologies and provides the guidance necessary to create and deploy an efficient, structured update and patch process.
[11 May 2008]
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