service operations microsoft framework

Examining IT Business Process at Intel: ITIL/MOF Assessment

White Paper Through its adoption of Microsoft's IT Infrastructure Library (ITIL)-based Microsoft Operations Framework (MOF) standards, Intel IT has demonstrated the undeniable benefit of these standards, enhancing efficiency and customer satisfaction while... [03 Jul 2008]

Risk Model for Operations

White Paper This white paper describes the Microsoft Operations Framework (MOF) risk model, one of the three core models of MOF. It is intended for operations staff at all levels, as well as Microsoft Consulting Services and partner consultants. [03 Jul 2008]

Web Server Load Balancing and Redundancy

White Paper This white paper is part of this knowledge base, which is encapsulated in Microsoft Operations Framework (MOF), based on two important concepts, namely service solutions and IT service management. This white paper addresses key issues in the... [03 Jul 2008]

An Introduction to IT Service Management, ITIL, and MOF

White Paper This paper introduces two of the most popular IT service management frameworks: the IT Infrastructure Library (ITIL) and Microsoft Operations Framework (MOF). ITIL is the IT Infrastructure Library, a set of publications providing descriptive (i.e... [03 Jul 2008]

Process Model for Operations

White Paper This white paper describes the Microsoft Operations Framework (MOF) process model, one of the three core models of MOF. It also has been applied to IT processes and more recently in service level management. [03 Jul 2008]

Securing a Dot-com Installation

White Paper Anyone reading this paper already should have read the Microsoft® Operations Framework This white paper addresses key issues in security as it specifically applies to a business-to-consumer e-commerce service solution. [03 Jul 2008]

Open File Manager Demo

White Paper Support for Microsoft Volume Shadow Copy Service Framework Non-Intrusive Operations Support for Microsoft and Novell Cluster Server Technology Open File Manager is enterprise-class software that enables your backup application to back up open files... [03 Jul 2008]

Epicor Delivers Business Advantage to StreamServe with Microsoft .NET-Powered Solution

White Paper The offering was built from the ground up in just 24 months using the Microsoft .NET Framework. They wanted to improve operational efficiency across its consulting operations by implementing a central mechanism for resource and project planning... [03 Jul 2008]

Mastering IT Service Reporting for Maximum Returns

White Paper This Webcast will discuss: while the best practices and guidelines provided by MOF (Microsoft Operations Framework) and ITIL (IT Infrastructure Library) are comprehensive, understanding how this maps to your systems management tools may need... [03 Jul 2008]

Vendors hype up compliance fears

Comment It's the interest of some vendors to put the fear of God into people," she says, pointing out that the legislative framework in the UK is relatively sparse when it comes to prescribing specific information security measures. [08 Apr 2008]

Itil standard has mass appeal

News Engagement with other best practices drop off sharply after Itil with Microsoft Operations Framework and Six Sigma the next most popular, followed by Prince 2, ISO, CMMi, ASL, CoBIT and TQM. Two-thirds (66 per cent) of companies around the globe... [03 Mar 2008]

MSDN Webcast: Information Bridge Framework (Part 3 of 4): Metadata (Level 200)

White Paper This webcast on building Microsoft Office Information Bridge Framework (IBF) solutions shows how to understand and manipulate the metadata that is essential for any core solution using the IBF. The attendee will learn how IBF metadata allows... [27 Feb 2008]

Examining IT Business Process at Intel

White Paper Through its adoption of Microsoft's IT Infrastructure Library (ITIL)-based Microsoft Operations Framework (MOF) standards, Intel IT has demonstrated the undeniable benefit of these standards, enhancing efficiency and customer satisfaction while... [29 Jun 2007]

World's Oldest Bank Employs Multi-Channel Strategy to Offer Customers New Products

White Paper The technology framework supporting the group's vision is being built with Microsoft BizTalk Server 2006, Microsoft SQL Server 2005, Microsoft Office Communications Server 2007, and Microsoft .NET Framework 2.0. [30 May 2007]

Semantic Streams: A Framework for Declarative Queries and Automatic Data Interpretation

White Paper This paper presents a framework called Semantic Streams that allows users to pose declarative queries over semantic interpretations of sensor data. This framework is designed to work in a shared sensor infrastructure, where multiple queries may... [08 May 2007]

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