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silicon.com > Management > CIO Insights

Shared services - how to get it right in your business

Shared services - how to get it right in your business

Recession boosts uptake Read more

Dec 3, 2009

silicon.com > Technology > Software

Naked CIO: Cloud computing more expensive than we thought?

Naked CIO: Cloud computing more expensive than we thought?

Smart IT leaders will examine the impact of how they pay for tech Read more

Nov 19, 2009

silicon.com > Special Features > Lean and Green

Web services slash CO2 emissions

Local gov't saving tonnes? Read more

Jan 18, 2008

silicon.com > Technology > IT Services

Northern Ireland police brings IT under one roof

In a Fujitsu deal worth £100m? Read more

Feb 6, 2008

silicon.com > Management > CIO Insights

Swinton Insurance gets chatty with IP tech

Alcatel-Lucent tech cutting costs and improving customer service Read more

Feb 21, 2008

silicon.com > Technology > Networks

Local gov't adopts web-savvy interaction

With some 'excellent' results? Read more

Mar 4, 2008

silicon.com > Management > CIO Insights

Poor CRM failing customers

Customer expectations don't match the reality? Read more

Mar 7, 2008

silicon.com > Technology > IT Services

The Naked CIO: Offshore - or off their trolley?

The Naked CIO: Offshore - or off their trolley?

Resist the outsourcing orthodoxy? Read more

Mar 10, 2008

silicon.com > Management > CIO Insights

Quocirca's Straight Talking: Print issues in black and white

Quocirca's Straight Talking: Print issues in black and white

Managed print services may pay off? Read more

Apr 22, 2008

silicon.com > Technology > IT Services

Scottish Water splashes out on tech

Company commits £120m to transformation project Read more

Apr 28, 2008

Stories on services service quality

  1. Photos: How to spend Christmas in Second Life
  2. Bill Gates on cows, Steve Jobs on Google, Douglas Coupland on the future of humans
  3. ID card exclusive, Steve Jobs win, top CIOs and BT fibre plans
  4. Cheat Sheet: NFC and contactless payments
  5. Ballmer on Google, Bartz on Yahoo! and Berners-Lee on web snooping