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RSS shoretelShoreTel Ergonomic Phones
White Paper But ShoreTel has changed all that with the introduction of its new ShorePhone, an easy-to-use IP telephone that delivers superior audio quality and the ultimate in ergonomic and aesthetic design. Fully compliant with the Americans with Disabilities... [14 Jul 2008]
VoIP Hits the Bull's Eye for Sporting Goods Supplier's Call Center
White Paper Since adding the ShoreTel system, McKenzie Sports has realized significant cost savings, employees and the IT department are more productive due to improved call management capabilities, and customers are receiving much more consistent service... [14 Jul 2008]
VoIP in K-12 Education: Leveraging Data Networks and E-Rate Funding
White Paper Learn how David Douglas School District in Portland, Ore.and Dougherty County School System in Albany, Ga.are using ShoreTel systems to boost administrative productivity, improve parent-teacher communications, and enhance classroom safety. [14 Jul 2008]
Opening the Door to VoIP--and More Effective Phone Communications
White Paper Download this case study to read about the system that did—ShoreTel's comprehensive VoIP solution—and to learn why it won out at YSG over competing systems from Nortel, Toshiba, and Cisco. When YSG Door Security Consultants began exploring IP... [14 Jul 2008]
The Education Sector Rates Importance of IP Telephony Features, Management and Applications
White Paper The survey was commissioned by ShoreTel but data was gathered and tabulated independently by Computerworld Research. In October 2006, Computerworld invited IT influencers in the education sector to participate in a survey on IP telephony. [14 Jul 2008]
Anthony & Sylvan Pools Takes the Plunge with VoIP
White Paper Anythony Sylvan Pools deployed ShoreTel to 14 divsions including 50 sites and 500 users. After this thorough evaluation process, Anthony & Sylvan decided on ShoreTel, specifically for its advanced technology, robust feature set, support for the... [14 Jul 2008]
Liberty Hardware Switches to VoIP, Saves Over $211,000 in First Year Alone
White Paper After thoroughly researching VoIP solutions from Avaya, Cisco, and ShoreTel, Liberty selected the ShoreTel system for its ease of administration, cost-effectiveness, and architectural flexibility. Download this eye-opening case study to read about... [14 Jul 2008]
Satisfied with Your Phone System? Leading Company Tells You How It's Done
White Paper With ShoreTel, you can be assured of minimal business disruption, ease of migration and world-class phone features. ShoreTel provides technical training and shares best practices in delivering exceptional customer satisfaction to our distribution... [14 Jul 2008]
Computerworld Report - Enterprises Rate Importance of IP Telephony Features, Management, and Applications
White Paper Download this Shoretel-sponsored white paper to find out how your peers are handling their IP telephony solutions and what you need to consider for your organization's IPT deployment. The goal of Computerworld's March 2005 online survey was to... [14 Jul 2008]
California Superior Court Switches to VoIP to Improve Service and Cut Costs
White Paper After thoroughly reviewing its options for replacing an aging Ericsson PBX-based telephone system with a new VoIP solution, the Superior Court of California, County of Monterey, ultimately partnered with ShoreTel for its IP telephony needs. [14 Jul 2008]
IP Telephony Executive Guide 2007
White Paper If you're considering a switch from a traditional PBX to an IP PBX, ShoreTel's IP Telephony Executive Guide will help. It's an information-packed compendium of articles that explains how you can: Assess your IP infrastructure's readiness for voice [14 Jul 2008]
The Vertical Professional Services Market Rates Importance of IP Telephony Features, Management and Applications
White Paper This white paper presents the results of a ShoreTel-commissioned survey that was conducted by Computerworld Research in February 2007. The goal of the survey was to better understand the challenges of IP telephony as reported by IT influencers in... [14 Jul 2008]
Voice over IP on the Road: Making the Mobile Workforce Accessible
White Paper Better accessibility is critical for salespeople and other front-line employees. The easier it is for them to respond quickly to customers and team members - no matter where they are at the time - the more effective they can be. [14 Jul 2008]
Network Readiness For VoIP
White Paper Enterprises are rapidly adopting IP telephony for cost savings, productivity gains and business innovation, but delivering a high quality voice service takes more than just buying the latest IP telephony equipment. [14 Jul 2008]
Voice over IP Reliability: Architecture Matters
White Paper The ideal IP telephony system is resilient and has no single point of failure. This white paper compares three different architectural approaches to implementing Voice over IP that aim -- some more successfully than others -- to deliver 99.999... [14 Jul 2008]
