siebel crm on demand
Hewlett-Packard Call Center Relies on SAS Solutions to Better Serve its Customers
White Paper The combination of SAS business-intelligence solutions, Siebel call-center software and HP hardware allows employees of HP's North America Customer Relationship Management (CRM) unit to respond quickly to customer inquiries, identify prime targets... [03 Jul 2008]
Taking On Demand CRM Integration to the Next Level
This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand. [03 Jun 2008]
Taking On Demand CRM Integration to the Next Level
White Paper This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand. [03 Jun 2008]
Rapidly Increase Your Sales Team's Effectiveness with Oracle E-Business Suite and Siebel CRM On Demand
White Paper Best of breed applications like CRM and ERP automate and streamline business tasks and processes, optimizing best practices within each application's realm. Unfortunately when run as operational silos, these systems cannot effectively support sales... [02 Jun 2008]
The B&B Hotels Group Reduces Customer Service Response Time by 70%
White Paper B&B Hotels Group selected a hosted CRM solution, Oracle's Siebel CRM On Demand, to achieve high availability, flexibility and rapid deployment and deployed the solution in two months and within budget. [24 Mar 2008]
Ambu A/S Ensures Real-Time Reporting and Increases Visibility Into Sales Pipeline
White Paper The company implemented Oracle's Siebel CRM On Demand to improve data quality and create a completely segmented customer base and increased Ambu's ability to monitor and track sales performance. Ambu A/S wanted to develop and rapidly deploy a new... [24 Mar 2008]
Surf Life Saving New Zealand Embraces Hosted Web Technology to Secure Revenue Stream
White Paper After careful evaluation, SLSNZ chose a Web-hosted solution, Siebel CRM On Demand from Oracle, to resolve its customer relationship woes. SLSNZ established an initial trial in Wellington on New Zealand's North Island. [08 Feb 2008]
10 Questions to Ask Your on Demand Contact Center Provider
Siebel CRM Call Center On Demand enables companies to a launch fully functional multi-channel center without the upfront investment in complex hardware and software traditionally required to build a contact center. [09 Jan 2008]
10 Questions to Ask Your on Demand Contact Center Provider
White Paper Siebel CRM Call Center On Demand enables companies to a launch fully functional multi-channel center without the upfront investment in complex hardware and software traditionally required to build a contact center. [08 Jan 2008]
Cheat Sheet: CRM
Cheat Sheet Oracle offers its Siebel product, while Microsoft has its Dynamics tech and there are numerous products available from HP, IBM, SAP and others. Everyone from Microsoft and Oracle, to relative newcomers, such as on-demand software provider... [08 Jan 2008]
Compass Group Formalizes Its Processes in Europe With Customer Relationship Management Solution
White Paper The company deployed Oracle's Siebel CRM On Demand across 17 countries, three groups (Eurest, Scolarest, Medirest), and in six languages, involving more than 500 end users. Compass Group wanted to replace numerous sales systems with a single... [18 Dec 2007]
Evaluating the Options for Vertical Hosted CRM
White Paper With the rising popularity of on-demand CRM in vertical markets, the old debate has come full circle. Should your CRM application be custom-built? In this white paper by Beagle Research, learn what CRM thought-leader Denis Pombriant believes is the... [12 Dec 2007]
RPM Solutions Maximizes Revenue by Focusing on Opportunities That Deliver the Highest Returns
White Paper RPM Solutions ultimately selected Oracle's Siebel CRM On Demand as the solution to help the organization move forward. RPM Solutions was using a Microsoft Word Customer Relationship Management (CRM) program to store client information, such as... [05 Nov 2007]
CIOs face tough on-demand choices
News Microsoft and Oracle are both making a better fist of it - the latter with its Siebel on-demand offering. Fortis Investments, the global asset management arm of the group, is one company that has made a move into SaaS, ditching Siebel tools for its... [20 Sep 2007]
RPM Solutions Pty. Ltd. Increases Revenue by 100% With Integrated Customer Care
White Paper RPM Solutions ultimately selected Oracle's Siebel CRM On Demand as the solution to help the organization move forward. RPM Solutions was using a Microsoft Word Customer Relationship Management (CRM) program to store client information, such as... [30 Jul 2007]
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