siebel crm relationship

Moeller Switches to Responsive Customer Relationship Management Solution From IBM and Siebel

White Paper Integrated customer relationship management (CRM) processes supporting mobile workforce enabled Moeller to respond to customers effectively in realtime, enhancing customer satisfaction and protecting market share. [03 Jul 2008]

Hewlett-Packard Call Center Relies on SAS Solutions to Better Serve its Customers

White Paper The combination of SAS business-intelligence solutions, Siebel call-center software and HP hardware allows employees of HP's North America Customer Relationship Management (CRM) unit to respond quickly to customer inquiries, identify prime targets... [03 Jul 2008]

Improving the Quality of Customer Interaction With a Comprehensive CRM Solution

White Paper The Wipro team helped the client apply Siebel as the enabling technology. This needed to be integrated with a Customer Relationship Management (CRM) solution that would provide a common customer view across agents, call centers and claims. [03 Jul 2008]

BISYS Migrates Data Warehouse to Faster, Less Expensive DB2 Platform

White Paper With a new Siebel-based customer relationship management (CRM) application in the wings and possible future product development that would consume additional processor and database capacity, BISYS had to consider an alternative to a Teradata upgrade. [03 Jul 2008]

Improving security to Enhance the Business Impact of Your Siebel eBusiness Applications

White Paper Customer relationship management (CRM) solutions, such as Siebel eBusiness Applications, are designed to provide customer interactions by integrating the business processes through which companies identify, select, acquire, develop and retain... [03 Jul 2008]

Australian Relationship Banking Underpinned by World-Leading CRM Capabilities

White Paper The National recently deployed Siebel Finance as the front-end "desktop" for more than 8,000 sales and service staff in Australia, including call center, back-office, and field sales and service personnel. [17 Jun 2008]

SThree Achieves 33% Revenue Growth as Sales Consultants Get a Clearer View of Customers

White Paper SThree implemented Oracle's Siebel Customer Relationship Management (CRM) system with Siebel Analytics on Oracle 10g database and provided a common method of accessing customer data, fast, across all brand operations, to improve consultant... [30 Apr 2008]

Telesales Group Expects to Accelerate the Sales Process with New Digital Note-taking Program

White Paper Until mid-2003, team members wrote notes during customer calls and then transcribed those notes into the Siebel Customer Relationship Management (CRM) tool. In July 2003, the team started using Microsoft Office OneNote 2003 with Siebel CRM. [10 Apr 2008]

Performance and Scalability Benchmark: Siebel CRM Release 8.0 Industry Applications and Oracle 10gR2 DB on Sun SPARC Enterprise T5120/T5220 Servers Running the Solaris 10 OS

White Paper This paper describes the performance and scalability capabilities of Oracle's Siebel Customer Relationship Management (CRM) Applications Release 8.0. The benchmark comprised 10,000 concurrent users running Siebel CRM Release 8.0 industry... [03 Apr 2008]

Ambu A/S Ensures Real-Time Reporting and Increases Visibility Into Sales Pipeline

White Paper The company implemented Oracle's Siebel CRM On Demand to improve data quality and create a completely segmented customer base and increased Ambu's ability to monitor and track sales performance. Ambu A/S wanted to develop and rapidly deploy a new... [24 Mar 2008]

The B&B Hotels Group Reduces Customer Service Response Time by 70%

White Paper B&B Hotels Group selected a hosted CRM solution, Oracle's Siebel CRM On Demand, to achieve high availability, flexibility and rapid deployment and deployed the solution in two months and within budget. [24 Mar 2008]

OppenheimerFunds Supports Growth by Providing Advisors With Timely, Targeted Information

White Paper It also gained a clear view of correspondence with financial advisors using Oracle's Siebel CRM applications, enabling the company to streamline outbound communications while enhancing communication effectiveness. [08 Feb 2008]

Q-Park France Optimizes Marketing Strategy With Centralized View of Customers

White Paper Q-Park France implemented Oracle's Siebel CRM applications to centralize customer information and enable a 360-degree view of customer interactions, driving more effective and efficient service. Q-Park France wanted to centralize management of the... [08 Feb 2008]

Surf Life Saving New Zealand Embraces Hosted Web Technology to Secure Revenue Stream

White Paper After careful evaluation, SLSNZ chose a Web-hosted solution, Siebel CRM On Demand from Oracle, to resolve its customer relationship woes. Surf Life Saving New Zealand (SLSNZ) has a proud, century-long history of saving the lives of men, women, and... [08 Feb 2008]

SNCF Improves Customer Satisfaction and Loyalty With Customer Relationship Management Solution

White Paper SNCF worked with Accenture, an Oracle Partner, to deploy Oracle's Siebel CRM applications to approximately 200 users in less than seven months. It implemented Siebel Analytics to drive call center activity and facilitate processing of... [08 Feb 2008]

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