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whitepaper SThree implemented Oracle's Siebel Customer Relationship Management (CRM) system with Siebel Analytics on Oracle 10g database and provided a common method of accessing customer data, fast, across all brand operations, to improve consultant...
[20 May 2008]
whitepaper This paper focuses on team's design for real-time data access to retrieve task-related information from the Enterprise Information System (EIS) CRM Siebel. When working on an assigned task, the user needs related data, including documents, from CRM...
[18 May 2008]
whitepaper Until mid-2003, team members wrote notes during customer calls and then transcribed those notes into the Siebel Customer Relationship Management (CRM) tool. In July 2003, the team started using Microsoft Office OneNote 2003 with Siebel CRM.
[10 Apr 2008]
whitepaper Watch this educational Web seminar replay to learn how Universal Application Network enables organizations to: Deploy prepackaged, industry-specific, end-to-end business processes that span multiple applications-not just CRM to ERP-and extend...
[10 Apr 2008]
whitepaper This paper describes the performance and scalability capabilities of Oracle's Siebel Customer Relationship Management (CRM) Applications Release 8.0. The benchmark comprised 10,000 concurrent users running Siebel CRM Release 8.0 industry...
[03 Apr 2008]
whitepaper This paper documents the setup and configuration on both Siebel and Oracle Clusterware to achieve High Availability for the Siebel CRM Applications. High availability for Siebel means that a user can access key system services even when the...
[28 Mar 2008]
whitepaper The company implemented Oracle's Siebel CRM On Demand to improve data quality and create a completely segmented customer base and increased Ambu's ability to monitor and track sales performance. Ambu A/S wanted to develop and rapidly deploy a new...
[24 Mar 2008]
whitepaper B&B Hotels Group selected a hosted CRM solution, Oracle's Siebel CRM On Demand, to achieve high availability, flexibility and rapid deployment and deployed the solution in two months and within budget.
[24 Mar 2008]
whitepaper The bank wanted to ensure that the performance of the newly-implemented Siebel CRM implementation provided its customers with a slick online banking solution. The company is one of the largest financial institutions in Saudi Arabia, with a valued...
[24 Feb 2008]
whitepaper At the time, Siebel was the leading CRM solution provider and AstraWorld implemented Siebel CRM with an investment of around US$ 1 million. In 2002, AstraWorld sought to implement a powerful CRM system to support their mission in providing the...
[19 Feb 2008]
whitepaper The official repository for such data and the source of Swanson's past frustration is a Siebel CRM system. Customer Explorer, the solution that they went on to develop, provides access to customer data in Siebel and other line-of-business systems...
[19 Feb 2008]
whitepaper In 2007, Capgemini India sent around 150 people to Oracle University for training on Siebel CRM and Oracle Fusion Middleware. As an Oracle Certified Advantage Partner, Capgemini India undertakes complex Oracle, JD Edwards, PeopleSoft, and Siebel...
[08 Feb 2008]
whitepaper AFG selected Siebel CRM Financial Services solution from Oracle as the foundation of its new technology platform, called FLEX. In 2001, Australian Finance Group (AFG) developed a five-year strategy to implement a new, integrated technology platform...
[08 Feb 2008]
whitepaper It also gained a clear view of correspondence with financial advisors using Oracle's Siebel CRM applications, enabling the company to streamline outbound communications while enhancing communication effectiveness.
[08 Feb 2008]
whitepaper SNCF worked with Accenture, an Oracle Partner, to deploy Oracle's Siebel CRM applications to approximately 200 users in less than seven months. It implemented Siebel Analytics to drive call center activity and facilitate processing of...
[08 Feb 2008]
whitepaper Q-Park France implemented Oracle's Siebel CRM applications to centralize customer information and enable a 360-degree view of customer interactions, driving more effective and efficient service. Created in 2002, Q-Park France is a subsidiary of the...
[08 Feb 2008]
whitepaper After careful evaluation, SLSNZ chose a Web-hosted solution, Siebel CRM On Demand from Oracle, to resolve its customer relationship woes. Surf Life Saving New Zealand (SLSNZ) has a proud, century-long history of saving the lives of men, women, and...
[08 Feb 2008]
whitepaper Siebel CRM Call Center On Demand enables companies to a launch fully functional multi-channel center without the upfront investment in complex hardware and software traditionally required to build a contact center.
[08 Jan 2008]
whitepaper This Siebel CRM OnDemand paper from Oracle focuses on common factors that impact a company's ability to effectively manage the pipeline, including: diligently forecasting the state of the business, diagnosing and pinpointing the specific problems...
[27 Dec 2007]
whitepaper BT Retail wanted to migrate multiple legacy, standalone, customer-facing systems supporting 18 million consumers and 1 million businesses to Oracle Siebel CRM applications and Oracle Siebel Analytics for use by 11,000 contact center agents and...
[18 Dec 2007]
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