siebel
GUIDEBOOK: ORACLE'S SIEBEL CRM ON DEMAND
White Paper Oracle's Siebel CRM On Demand has leveraged its history and experience in CRM to provide customers with deeper functionality to drive competitive advantage. Nucleus found Siebel CRM On Demand customers... [09 Nov 2009]
Microsoft Dynamics Webcast: Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting (Level 100)
White Paper Learn how Microsoft is deploying Microsoft Dynamics® CRM internally in a federated model, connected to its corporate investment in Siebel, to support business unit flexibility and executive oversight. [28 Oct 2009]
Oracle Blends Managed Services With OnDemand Pricing
White Paper This whitepaper explores Oracle Managed Services offerings for PeopleSoft and Siebel, and sees how they can deliver an easier deployment, with on-demand pricing. Growing businesses are increasingly realising that Managed... [26 Oct 2009]
Sabre Holdings Increases Customer Insight and Service Efficiency in Its Sabre Travel Network Business Unit
White Paper Sabre Holdings implemented Oracle's Siebel Call Center to provide Sabre Travel Network with a single, consolidated data repository to enable easy access to a 360-degree view of customers. Sabre Holdings wanted to create... [01 Oct 2009]
The IGEPA Group Improves Quality of Service With Access to Accurate, Up-to-Date Customer Information
White Paper The IGEPA Group integrated Oracle's Siebel CRM 8.0 and Oracle's JD Edwards EnterpriseOne ERP applications via a middleware product to provide standardized process development. The IGEPA Group wanted to replace the... [01 Oct 2009]
Case Study: Oracle Database Products Have Been an Integral Part of Analytics Partners' Success as BI Consultants
White Paper Right around the time Analytics Partners was launched, nQuire was acquired by Siebel, which was subsequently acquired by Oracle. Analytics Partners, based in Jacksonville, Fla.is one of the leading BI consultants and... [24 Sep 2009]
Business Intelligence for Siebel Enterprise Leveraging the SAP BusinessObjects Solution Portfolio
White Paper The challenge was to integrate Siebel applications data with other systems, to ensure data quality across applications and deliver rich, formatted, interactive reports for the Siebel environment and to... [19 Sep 2009]
Achieving a Superior Ownership Experience in Manageability and Quality for Siebel CRM
White Paper Oracle's Siebel CRM provides class-leading capabilities for managing sales, services, and marketing activities. To help one maximize the value of this mission critical application, and to achieve a Superior Ownership... [02 Sep 2009]
Siebel Public Sector 8.1.1
White Paper Siebel Public Sector 8.1.1 allows government agencies to provide citizens and other constituents with streamlined selfservice solutions. The integration between Siebel Public Sector E-Support 8.1.1 and... [01 Sep 2009]
Bangkok Dusit Medical Services Reduces Transaction Costs by 50% With CRM System
White Paper In August 2008, BDMS engaged Oracle Certified Partner Locus Telecommunication to deploy Oracle Siebel CRM to speed up responses to patient inquiries and improve the long-term competitive advantage. BDMS' Bangkok Hospital... [28 Aug 2009]
Japan Tobacco International Achieves Consumer and Trade Marketing Excellence
White Paper JTI worked with Oracle Partner Accenture to implement several Oracle Siebel applications, along with Oracle Business Intelligence Enterprise Edition, to enhance marketing efforts and increased sales volume and... [28 Aug 2009]
The Great Debate: Buy Versus Build -- Oracle's Pre-built Analytic Applications Versus Building a Custom Warehouse
White Paper This white paper explores the relative pros and cons of deploying pre-built analytic applications from Oracle versus building a custom data warehouse against Oracle E-Business Suite, PeopleSoft, Siebel or similar systems. [30 Jul 2009]
Experian QAS Leverages Siebel Sales Platform to Drive Annual Revenue Growth
White Paper Experian QAS replaced end-of-life legacy system with Oracle's Siebel Sales to automate and optimize every stage of the customer lifecycle and chose Siebel Sales for its scalability, and rich and... [30 Jul 2009]
Qualitrain Express Centralizes Sales and Marketing Information and Increases Sales Closings by 20%
White Paper Qualitrain Express implemented Oracle CRM On Demand, Siebel Sales, and Siebel Marketing, centralizing sales information and improving visibility, administration, oversight, and follow-up of sales and... [30 Jul 2009]
Sabre Holdings Improves Service to Its Airline Solutions Customers With Integrated Data
White Paper Sabre Airline Solutions implemented Oracle's Siebel applications for sales and service to create a centralized source of customer data that facilitates a seamless customer experience and leveraged Oracle's... [30 Jul 2009]