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Legal Eye: What's the score for the music biz?
Comment But will it all end in tears, asks lawyer Duncan Calow. Big names have signed deals outside the mainstream. From free downloads to albums you can pay as much as you like for, the internet has put traditional record companies in a spin. [22 May 2008]
Legal Eye: Could you end up footing your e-crime bill?
Comment What the code has to say about online customers paying for fraudulent transactions on their accounts is worth reading carefully, says lawyer Duncan Pithouse. The banks and building societies have just signed up to a new code. [15 Apr 2008]
Outsourcing market has mega comeback
News Duncan Aitchison, partner and MD for Europe at TPI, said: "The record of outsourcing growth exceeded seven per cent, we anticipate we could have seven to eight per cent through 2008. Companies in China signed several large outsourcing contracts as... [17 Jan 2008]
'DIY' offshoring on the increase
News Duncan Aitchison, MD at TPI, said in the quarterly update that part of the reason is a rise in the number of organisations doing 'DIY' offshoring. The increase is on the back of growth in the continental European market in Belgium, Denmark, Finland... [12 Jul 2007]
Slowdown hits global outsourcing market
News Duncan Aitchison, MD of TPI, said in the report: "Contract awards worldwide have got off to a much slower start this year than traditionally seen in the first quarter, portending a softer outsourcing market for all of 2007, continuing the slowdown... [20 Apr 2007]
Indian success means tough times ahead for outsourcers
News TPI's EMEA managing director Duncan Aitchison said the shift shows a maturing of the Indian providers, who are taking an incremental approach and signing a large number of small, specialist contracts. [11 Jan 2007]
Outsourcing savings are "unrealistic"
News Duncan Aitchison, managing director of TPI, said 15 per cent is not only a realistic saving but also a significant one. TPI's quarterly index of outsourcing deals, based on the pipeline of contracts it advises on, shows that 2006 has seen the... [13 Apr 2006]
$100bn outsourcing bonanza could see Indian breakthrough
News Although incumbent providers usually win contract renewals, increasing competition means providers cannot rest on their laurels, said TPI managing director Duncan Aitchison. Of the 293 contracts signed in 2005, nearly three-quarters were small- to... [12 Jan 2006]
Outsourcing - more, smaller deals being made
News Duncan Aitchison, MD of TPI, said this is driving competition and benefiting the Indian services providers in particular. More than two-thirds of the larger contracts signed this year have been enterprise restructuring deals, due to increased... [18 Oct 2005]
Nokia takes on the BlackBerry with own push email
News The company's CIO, Duncan Scott, put the decision down to value for money and security. Sea Containers, a global shipping company which generated $1.74bn in revenue last year, has already signed up to use Nokia's push email offering. [13 Sep 2005]
Businesses opt for offshore safety with 'big six' outsourcers
News Duncan Aitchison, partner and MD at TPI, said: "There are more offshore elements than usual to outsourcing deals, but we continue to see companies contract with the established outsourcing providers and not the emerging offshore providers, except... [14 Apr 2005]
IBM-Lenovo deal under scrutiny
News Henry Hyde, R-Ill.chair of the International Relations Committee; Duncan Hunter, R-Calif.chair of the Armed Services Committee; and Don Manzullo, R-Ill.chair of the Small Business Committee: "First, this transaction may transfer advanced US... [27 Jan 2005]
BT gives users broadband double speed freebie
News Companies now need to have more than one computer attached to a network connection and that's exactly what our network products are designed for," said Duncan Ingram, BT Retail's managing director of broadband and Internet services, in a statement. [30 Sep 2004]
Bulldog told 'hand back your gong' by users
News Duncan Goodall' wrote: "Connection speeds are faster on a dial-up. One of the users who signed the petition under the name Mike wrote: "Appalling customer service, too many breaks in service, impossible to contact or get a response from. [17 Sep 2004]
BT free flights giveaway to boost broadband take-off
News This is yet another example of BT taking the lead in the market to drive broadband uptake and make Broadband Britain a reality," claimed Duncan Ingram, managing director of BT Openworld. Once a customer has signed up, they need to give BT at least... [12 May 2004]
