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whitepaper Incorporating the Microsoft Office Solution Accelerator for Six Sigma into their operations enables the Microsoft Operations and Technology Group (OTG) to find and quantify the value of opportunities to cut costs, identify and solve business...
[10 Apr 2008]
whitepaper This paper offers insights into how eProject can provide a solution for companies implementing Six Sigma methodologies. There are many varieties of Project Management Office (PMO) implementations, but generally the PMO supports a company's project...
[24 Mar 2008]
News Engagement with other best practices drop off sharply after Itil with Microsoft Operations Framework and Six Sigma the next most popular, followed by Prince 2, ISO, CMMi, ASL, CoBIT and TQM. Two-thirds (66 per cent) of companies around the globe...
[03 Mar 2008]
whitepaper Business initiatives such as Lean Design and Design for Six Sigma demand the use of best practices. However, the restrictions of software complexity, software customization, user training and user CAE knowledge all combine to make this a difficult...
[08 Jan 2008]
whitepaper In a two-year process, Microsoft managers certified as Six Sigma practitioners introduced Six Sigma principles to the IT staff and gradually incorporated the methods into Microsoft IT operations. Microsoft IT engaged Immedient, a Microsoft Gold...
[02 Dec 2007]
whitepaper Reddy's Laboratories is implementing Project "Rachna", applying the rigorous principles of Six Sigma to the New Product Development Process. Project Rachna, through the implementation of the Microsoft Accelerator for Six Sigma, is providing Dr.
[16 Nov 2007]
whitepaper This white paper will provide the reader an overview of what is Six Sigma and how it can benefit every ITIL process improvement initiative. Six Sigma began as an initiative for improving quality rather than as a methodology for continuous business...
[31 Jul 2007]
whitepaper Find out how market forces such as demand variability and supplier fragmentation are affecting manufacturers and what they must do to extend lean- and Six Sigma-based principles and processes across their entire supply chain.
[26 Jul 2007]
whitepaper This client of Wipro, which is a major Pharmaceutical company, needed integrated project management capabilities: to bring the right products to the market at the right time; to spot opportunities ahead of others and to apply creativity and...
[26 Jul 2007]
whitepaper Using six sigma techniques for design choices and testing, the existing product was reengineered to create a new product. A leading information technology company with products for healthcare delivery, wanted to reengineer a stand alone product to...
[23 Jul 2007]
whitepaper This article aims to cover all the areas in which Information Technology Services (in the broadest sense) and Six Sigma interact, and to demonstrate some of the best practices that can be applied within IT in pursuing a proactive and beneficial...
[19 Jul 2007]
whitepaper This paper proposes bringing together two seemingly independent approaches to improve the quality of IT service delivery - the IT Infrastructure Library (ITIL) and Six Sigma. Six Sigma, on the other hand, defines a specific process, based on...
[04 Jul 2007]
whitepaper Find out how market forces such as demand variability and supplier fragmentation are affecting manufacturers and what they must do to extend lean- and Six Sigma-based principles and processes across their entire supply chain.
[04 Apr 2007]
News Things like Six Sigma and ISO are part of their DNA but that doesn't lend itself to innovation. Deutsche Bank (DB) is one of the world's largest banks and has long used outsourcing and offshoring, at various sites around the world, but this week it...
[15 Mar 2007]
whitepaper The company needed a service desk solution that would meet its Six Sigma quality standards of today along with its demands for tomorrow. Arcelik A.S¸ (Arcelik) is headquartered in Istanbul, Turkey and manufactures, markets, and provides after sales...
[08 Mar 2007]
whitepaper Most executives claim they use PDCA or one of its derivatives, such as Six Sigma DMAIC, but few actually practice on a consistent basis. ITIL indicates that systematic process improvement requires a Quality Management System (QMS).
[02 Feb 2007]
whitepaper They are the CRM Scorecard, and Strategic Six Sigma. Despite efforts by many organizations to improve CRM success, CRM failure still remains high. Having a great CRM strategy is not good enough. Equally important is the ability to successfully...
[23 Jan 2007]
whitepaper Although ITIL is regarded as the industry best practice for IT Service Management, many other best practices and frameworks exist to facilitate Service Management such as Control Objectives for Information and Related Technology (COBIT), Six Sigma...
[22 Jan 2007]
whitepaper Further, the company wanted to follow Six Sigma, a best practice method that involves business process automation for greater efficiencies. In 2004, specialist Internet Service Provider (ISP) and alternative telecom operator Borusan Telekom became...
[10 Jan 2007]
whitepaper This change is driven by continual business process improvements such as lean manufacturing, Six Sigma, and growing pressures to develop centers of excellence. This white paper examines the challenges facing IM&C manufacturers as the rules of the...
[21 Dec 2006]
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