six sigma
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Integrating Six Sigma and ITIL for Continual Service Improvement
White Paper The introduction of formal ITIL processes into an organization can be, and normally is, a very time-consuming, expensive and sometimes organizationally exhausting task. Many organizations, upon completing their process implementation... [13 Nov 2009]
Accelerate results by aligning Lean Six Sigma, BPM and SOA
White Paper Lean Six Sigma (LSS) produces real results, and when combined with business process management (BPM) and service oriented architecture (SOA) can position a company for growth as the economy begins to... [20 Oct 2009]
Visual Six Sigma: Making Data Analysis Lean
White Paper This paper introduces the idea of "Visual Six Sigma," a practical and pragmatic approach to data analysis and process improvement. This approach has been developed in response to a growing business need... [02 Oct 2009]
Aligning Business Process Management, Service-Oriented Architecture, and Lean Six Sigma for Real Business Results
White Paper Lean Six Sigma (LSS) produces real results in difficult economic times by uncovering process waste, reducing non-value adding activity, and increasing productivity. The benefits are even felt in IT.... [16 Sep 2009]
Combining ITIL and Six Sigma to Improve Information Technology Service Management at General Electric
White Paper ITIL defines the "what" of service management and Six Sigma defines the "how" of quality improvement. This paper presents a description of ITIL and Six Sigma, and... [11 Sep 2009]
Putting ITIL V3 to Work With Business Service Management
White Paper The presenters will discuss industry best practices that combine ITIL and Six Sigma; how business service management can support the five phases of ITIL; and ITIL's seven-step process for Continual... [27 Aug 2009]
The Altiris CMDB: Because You Have a Business to Run, Not Just an Operating System
White Paper ITIL is recognized for its process oriented quality improvement methods in the new ISO 25000 standards, and is accepted as a valid operational model by the Six Sigma Total Quality Management framework. [05 Aug 2009]
Too late for CIOs to get lean and agile?
News Lean Six Sigma is a good choice," Simkin said. CIOs hoping to slash their costs by adopting process improvement methods such as 'Lean' and 'Agile' may find they are already too late to generate the... [22 Jul 2009]
ITIL and Six Sigma - Together Again for the First Time
White Paper This paper proposes bringing together two seemingly independent approaches to improve the quality of IT service delivery - the IT Infrastructure Library (ITIL) and Six Sigma. Six... [12 Jun 2009]
Skydiving and kendo: What CIOs do when they aren't at work…
News The CIO50 also includes a kendo enthusiast (and a Six Sigma Black Belt). Every year the silicon.com CIO50 celebrates the best CIO talent in the UK. As well as recognising these executives for excelling... [10 Jun 2009]
Peter Birley
CIO Profile Programme and project management is another speciality for Birley who holds the highly acclaimed PMP (Project Manager Professional) accreditation, as well as being a certified practitioner in the Prince2 project methodology, the MSP... [03 Jun 2009]
Analysis of the Potential of Total Quality Sales Management
White Paper Total Quality Management (TQM), Six Sigma, Lean and ISO, the data-driven methodologies for eliminating defects in organizations based on standards, measurement, and repeatable processes have provided... [22 Apr 2009]
Jordache Realizes Hidden Savings through Document Analysis and Device Consolidation
White Paper When Jordache Enterprises needed to update and streamline its document output fleet, it turned to Toshiba's Encompass Document Analysis Program, a six-sigma-based process that uncovers a company's... [18 Mar 2009]
The Speed Challenge: Mobility Starts at Home
White Paper With mobile technology in place, they take a Six Sigma approach to process improvement, utilizing the very same principles manufacturers use to trim waste from the production floor. Talk about putting... [18 Mar 2009]
A Six Sigma Approach to Efficient Retail Banking Operations
White Paper In 2007, a major bank embraced Iontas' Focus software suite as part of its Six Sigma initiative to streamline front-office operations. The bank was experiencing high turnover and struggling with varied... [10 Mar 2009]
