sla
Is the UK an open source laggard?
News Finding organisations that will offer a reasonable SLA is not very easy. CIOs are split on the controversial issue of adopting more open source software in corporate IT. In the latest silicon.com CIO Jury poll, participants were asked whether they... [21 Jul 2008]
Using SLA Context to Ensure Quality of Service for Composite Services
White Paper As service-orientation is establishing itself as the dominant design and integration paradigm for large heterogeneous and open systems, the lines between wired and wireless consumers and providers begin to blur. [17 Jul 2008]
Implementation of Dynamic Bandwidth Allocation Within Open Modular Router
White Paper These functions are realized using the flexible and modular Click environment and make use of per flow traffic recognition and SLA management. This paper describes the design and implementation of a dynamic bandwidth allocation algorithm for the... [11 Jul 2008]
24*7 Data Center Support for a Manufacturing Company
White Paper SLA based service deliverables, immediate response and a maximum resolution time of 20 minutes. The client is the world's largest manufacturer of disk drives, magnetic discs & read-write heads and a leader in storage area network (SAN) solutions... [09 Jul 2008]
Entuity: Service Level Management
White Paper This paper summarizes its application as a Service Level Management tool, including management of Service Level Agreements (SLA). SLAs define the quality of service that the consumer of the service expects to receive and the provider of the service... [03 Jul 2008]
An Automated Traffic Engineering Algorithm for MPLS-Diffserv Domain
White Paper With MPLS, Diffserv, RSVP-TE/CR-LDP, SLA and COPS in place, manual provisioning of the network is impossible and it is expected that several algorithms will be developed to automate traffic engineering. [02 Jul 2008]
Tech failing to meet business expectations
News Other effects of SLA failure cited by respondents include a negative effect on external customer satisfaction and a slowing of production. The research showed 41 per cent of nearly 400 respondents only have a basic insight into service levels... [23 Jun 2008]
Cloud computing: Silver lining…
Comment An SLA is all very well but hard questions still need to be asked of your provider, including the potentially awkward one of: "What APIs do you provide to enable my existing and future in-house applications to reach the data that you're storing on... [09 May 2008]
Infrastructure Outsourcing - Transforming Business Using SLA Based Services
White Paper However, very few enterprises harness the potentials of SLA based offshore services provided by infrastructure outsourcing companies. Global enterprises are increasingly adopting the off-shore model due to significant financial benefits and... [10 Apr 2008]
QoS Parameters to Network Performance Metrics Mapping for SLA Monitoring
White Paper The paper defines the concept of SLA monitoring in the network management layer. The most important factor in SLA monitoring is the mapping between QoS parameters and network performance metrics (NPMs). [10 Apr 2008]
AppDancer/FA - How To: Monitor an Email Server SLA
White Paper The purpose of this paper is to show how to use the AppDancer/FA Portable Flow Analyzer to monitor SLA agreements for Enterprise and Service Provider application servers. First we define what an SLA is, the types of servers that can be measured... [10 Apr 2008]
A Range-Based SLA and Edge Driven Virtual Core Provisioning in DiffServ-VPNs
White Paper This paper proposes virtual core provisioning in a Bandwidth Broker architecture where an edge router selects an explicit route and signals the path through the network, as in a traditional application of MPLS. [10 Apr 2008]
Make Composite Business Services Adaptable With Points of Variability, Part 5: Using WebSphere Service Registry and Repository
White Paper The number of services and the variety of service metadata, such as response time, transaction charges and other SLA information, make finding the right service for a task a difficult problem. As the adoption of SOA in an enterprise grows, so does... [09 Apr 2008]
Explore the Role of Service Repositories and Registries in Service-Oriented Architecture (SOA): Understanding the Definition of Each and When to Use Them
White Paper Questions about nonfunctional requirements, for example, Service-Level Agreements (SLA) or security requirements, help potential service users assess whether a set of services picked for a given solution will work together. [09 Apr 2008]
Service Level Agreement for Security Services
White Paper A service level agreement (SLA) defines the services, primary jobs, responsibilities of each agency/group, the methods for delivery of support services; the process for problem resolution, the limitations of service support levels, and the... [03 Apr 2008]
