sla
RSS slaMicrosoft Online Services Business Value
White Paper Simplified software subscription license management for attractive pricing and a predictable cost.percent availability service-level agreement (SLA) and certified by third-party audit. This white paper describes the... [16 Nov 2009]
SLA-Driven Distributed Application Development
White Paper The management of Service Level Agreements (SLA) in the development of business processes in a Service Oriented Architecture (SOA) often requires much manual and error-prone effort by all parties throughout the lifecycle... [12 Nov 2009]
Service Level Agreement (SLA) Negotiation, Automation and Orchestration for Cloud Computing
White Paper This paper studies the SLA process, with focus on the Cloud computing as the basis to explain the concepts. The aim of this paper is to provide reader with an understanding of how SLA is being... [12 Nov 2009]
SLA Design and Service Provisioning for Outsourced Services
White Paper In contrast to conventional SLA design approaches, the one proposed better captures the relationship between service provider and service client by considering the negative business impact (business loss) originated from... [12 Nov 2009]
A Policy-Based Middleware for Web Services SLA Negotiation
White Paper The process of negotiation involves specification of negotiation parameters, exchanging offers to conduct the actual negotiation process, and then finally generating the formal SLA if the negotiating parties come to a... [12 Nov 2009]
IP-Availability and SLA
White Paper This paper studies possible Service Level Agreement (SLA) objectives corresponding network service availability in packet switched networks, focusing on IP networks. Regarding to a possible SLA, the... [12 Nov 2009]
Dynamic Re-Negotiations of SLA in Service Composition Scenarios
White Paper Service Providers and their customers negotiate utility based Service Level Agreements (SLA) to determine costs and penalties based on the achieved performance levels. In such a rigid context the global QoS of the final... [12 Nov 2009]
Towards a Meta-Negotiation Architecture for SLA-Aware Grid Services
White Paper However, most of the existing work assumes that the communication partners know about the SLA negotiation protocols and about the SLA templates before entering the negotiation. In novel market-oriented... [12 Nov 2009]
Using Database Monitoring Tools to Measure, Manage, and Prove SLA Compliance
White Paper Being able to monitor databases effectively means that the production DBA is able to take a proactive role in complying with an SLA. Setting custom alerts, configuring unique database "Health Indexes", and using... [12 Nov 2009]
Advanced QoS Methods for Grid Workflows Based on Meta-Negotiations and SLA-Mappings
White Paper However, most of the existing work assumes that the communication partners know about the SLA negotiation protocols and about the SLA templates before entering the negotiation. In novel market-oriented... [12 Nov 2009]
Mapping Light Communication SLA-Based Workflows Onto Grid Resources With Parallel Processing Technology
White Paper Among many system components for supporting of SLA-aware Grid-based workflows, the SLA mapping module receives an important position. This paper presents a parallel mapping algorithm for light... [12 Nov 2009]
Performance Modelling for SLA-Compliant But Cost-Effective IT-Service Provisioning
White Paper This paper presents a performance methodology for optimized, SLA-compliant but cost-effective service provisioning. Modern enterprises make use of distributed service-based IT infrastructures to handle their day-to-day... [12 Nov 2009]
Toward Better Understanding of Service Level Agreement (SLA) Expectations, for Improved Conformance Among Stakeholders in a Distributed, Dynamic, Composite Software Solution
White Paper Software development has evolved towards increased reuse of pre-existing components and delivery of functional capabilities through Service-Oriented Architectures (SOA). The situation drives service owners to rely on multiple autonomous... [12 Nov 2009]
Towards SLA-Based Optimal Workload Distribution in SANs
White Paper Storage Area Networks (SANs) connect storage devices to servers over fast network interconnects. The paper considers the problem of optimal SAN configuration with the goal of meeting Service Level Agreements (SLAs) for server processes... [12 Nov 2009]
Predictive Modelling for Meaningful Security SLAs
White Paper A meaningful Service Level Agreement (SLA) is defined as a contractual agreement between a service provider and customer that is valuable, measurable, predictable, understandable, and affordable. In a previous paper the... [12 Nov 2009]
