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Michel Khan
CIO Profile Before joining Specsavers, he was IT director at duty free retailer Allders International. In February, Specsavers signed a £4.5m deal to outsource its wide area network operations. Michel Khan has headed up the IT of this eye-care retailer for the... [11 Jun 2008]
Specsavers eyes up savings with Vanco deal
News High street optician Specsavers has signed a £4.5m deal with network operator Vanco for the management of its global wide area network (WAN). The five-year deal will cover 800 sites across six countries and, using DSL technology, will allow... [19 Feb 2008]
Specsavers boosts customer vision with CRM system
Case Study Specsavers has beefed up the CRM systems at its Nottinghamshire call centre to get a single view of its customers. Specsavers was in danger of damaging that brand through outdated customer data management, prompting it to install a dedicated CRM... [04 Jan 2008]
SpecSavers Place Handsfree Operation in the Frame
White Paper Formed only 15 years ago, the Specsavers Optical Group is now the number one optical retailer in the United Kingdom. As part of its drive to continually improve customer service, Specsavers has replaced the paper-based picking system at their... [11 Jun 2004]
Behind the Headlines: Education must learn high-tech lesson
News Michel Khan, IT director of Specsavers, said it was more important to concentrate on improving the business processes than legal redress, claiming that IT itself was not at the heart of the SQA's problems. [25 Aug 2000]
Windows 2000 Special: New dawn or dead end?
Comment Michel Khan, IT director of Specsavers, showed no interest last year, but the company has just started to evaluate the OS. In May 1999, Silicon.com spoke to a selection of senior IT professionals to gauge attitudes towards Microsoft's latest... [15 Feb 2000]
Behind the Headlines: IT gurus back damning report on outsourcers
News Michel Khan, IT director of Specsavers, admitted he is generally wary of outsourcing his IT. UK IT experts have backed the findings of a Morgan Chambers report which claims large outsourcing firms are failing their customers. [30 Jan 2000]
Retailers reject ecommerce according to E&Y report
News Michel Khan, IT director at high-street opticians, Specsavers, said strategies for Web retail should vary depending on the type of products or services a company offers. The Internet will not have a significant effect on business in the next 12... [03 Nov 1999]
Why IT must earn its place on the board
Comment Michel Khan, IT director of Specsavers, claims that one of the main problems is that IT is misunderstood. The skills that IT managers have need to be exploited to the full. They need to be involved in business strategies and given the power to make... [27 Jul 1999]
War of Words: Will Windows 2000 beat the criticism?
Comment Michel Khan, IT director at Specsavers, said his company is unlikely to move to it for some time: "I need to fully understand the costs. Last week, at a Gartner Group conference in the US, Tom Bittman, vice president and research director at the... [17 May 1999]
