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Aviva signs £300m comms deal

News The insurance company, which was formed from Norwich Union and GNU (itself the union of Commercial Union and General Accident) in 2002, will be using C&W for 72 separate services including telephony, data and IPVPN and MPLS wide area networking to...

Tags: voip, c&w, aviva

[13 May 2008]

UK companies: Leaking like a sieve?

News The majority of UK businesses, 79 per cent, are losing data at least once per month, according to the survey of 250 senior IT staff at businesses larger than 1,000 staff. Senior IT staff said companies should take greater advantage of new...

Tags: data breach, security, data loss

[12 May 2008]

Will consumers always want free banking?

Comment The Naked CIO: IT staff disloyalty This ruling will mean banks have to find more subtle ways to profit from their customers, argues Carol Wheatcroft. Last month's High Court ruling on overdraft charges sparked widespread media speculation about the...

Tags: oft, free banking

[12 May 2008]

Conduct Effective Performance Reviews as an Administrative Assistant

whitepaper Supervised employees can include interns, temporary workers, or full-time staff. Oftentimes, administrative assistants are responsible for supervising employees in today's workplace. Unfortunately, few administrative assistants get the training...

Tags: it hr - staffing - training

[12 May 2008]

Manage Work Forces During the Labor Shortage

whitepaper This group is roughly 16% smaller than the baby boom, and the assumption is that this smaller cohort will not be able to staff all the jobs now filled by the baby boomers. Recent studies warn that the U.S.economy might soon experience widespread...

Tags: it hr - staffing - training

[12 May 2008]

Conference Company Improves IT Management With New Tools

whitepaper IT staff at conference manager Kenes International used a variety of tools and manual processes to maintain 18 servers and 150 computers. This unified framework is saving the company an estimated 180 hours per month, so that IT staff can manage...

Tags: monitoring systems

[11 May 2008]

Property Developer Slashes Administration Time With Powerful Management Tool

whitepaper Asian Pacific Building Corporation's IT staff struggled to manage 15 servers and 120 workstations across 10 sites. This new solution is helping the company save several hours each week with automated management and remote software deployment...

Tags: monitoring systems

[11 May 2008]

Wireless Sensor Network Solutions for Data Center Applications

whitepaper Many of the adverse environmental conditions that can cause equipment to fail remain invisible to the data center staff responsible for ensuring continuous availability of business-critical resources.

Tags: high availability

[11 May 2008]

Make Employees Feel Valued

whitepaper How one manages the staff and handle their conflicts and goals directly influences the company climate. Besides boosting profits, a stable staff cuts the costs of recruiting and training and avoids downtime and irate customers.

Tags: it hr - staffing - training

[11 May 2008]

Manufacturer Shifts 70 Percent of IT Budget to Proactive Support, Sees Reliability Soar

whitepaper Del Monte Foods wanted to make IT a driver of business success, but its lean IT staff was continually preoccupied with handling emergencies. By adopting a Microsoft Services Premier Support agreement, Del Monte's IT staff has boosted the time that...

Tags: customer support services

[11 May 2008]

School District Consolidates Backup Systems, Reduces IT Workload, and Lowers Costs

whitepaper The small IT staff spent an inordinate amount of time backing up e-mail messages and documents every day for the district's 22 schools and could spend days recovering accidentally deleted files or messages.

Tags: monitoring systems

[11 May 2008]

Australian University Stays Ahead in Technology With Expert Help

whitepaper The University of Queensland Information Technology Services (UQ ITS), for example, must ensure the security and reliability of a sprawling infrastructure while providing academic and teaching staff with enough flexibility to use different desktop...

Tags: monitoring systems

[11 May 2008]

Shipping Company Halves Data Backup Time, Lowers Costs, Boosts Dependability

whitepaper The 10-person MSC USA IT infrastructure staff manages the data, computers, and network for 1,200 staff in 26 U.S.offices, and there is never enough time in their days. IT staff has watched backup times drop by 50 percent and has recaptured at least...

Tags: monitoring systems

[11 May 2008]

Protecting EMRs, Data Privacy and Hospital Interconnections

whitepaper Rapidly expanding interconnections are a fact of life as healthcare providers expand access to EMRs and other data by physicians, nurses, transcription services, and radiology interpretation services, and staff members connect via laptops and...

Tags: security management

[11 May 2008]

Theme Park Makes IT Management a Smooth Ride With Powerful New Tool Set

whitepaper The powerful and affordable Microsoft System Center Essentials 2007 allows technology staff to see how individual systems contribute to business processes and to manage issues before they become serious problems.

Tags: monitoring systems

[11 May 2008]

How Symantec Residency Services Boost IT Effectiveness

whitepaper For these organizations, the inclusion of one or more resident consultants as part of their larger IT staff for a specified period of time may well meet their requirements for additional headcount or specific expertise.

Tags: infrastructure management

[11 May 2008]

EDS Cuts Time to Deploy Software by 92 Percent, Improves Security and Productivity

whitepaper This is why technology services company EDS chose to install Microsoft Systems Management Server 2003 to get software into the hands of its staff quickly and reliably. Business productivity applications are now being delivered to EDS staff in the...

Tags: monitoring systems

[11 May 2008]

Healthcare Solution Provider Finds Competitive Advantage in Move From SCO UNIX to Windows

whitepaper American HealthNet wanted to increase ease of use for both the business users and IT staff at its customers; customers neither knew nor wanted to learn SCO UNIX. The company also wanted to expand functionality - both by adding modules for new uses...

Tags: application servers

[11 May 2008]

German Association Discovers a New Level of Efficiency and Flexibility With Business

whitepaper For the staff to operate effectively, some changes needed to be implemented, including the use of a common interface, a collaborative workspace, better recovery and response times from system crashes, decreased expenditures, and more compatible...

Tags: systems integration

[11 May 2008]

Software Development Company Uses Latest IP Technology to Support Its Rapid Expansion

whitepaper Telcotec's workforce had doubled in two years, from 20 staff to 40. Due to this rapid company expansion, the fast-growing telecoms software and services provider decided to move to considerably larger premises in south Dublin.

Tags: ethernet

[11 May 2008]

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