strategic
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Why are Indian outsourcing companies such bashful suitors?
Comment So outsourcing firms have looked for small, strategic acquisitions that are viewed as less risky than mega-deals. But acquisitions are a strategic activity that should be undertaken very carefully, SD... [06 Nov 2009]
3 Strategies for Reducing IT Support Costs
White Paper Download the White Paper to learn: -- Why IT utilisation, end-user support and maintenance budgets are the most strategic areas to investigate -- How to effectively approach cost-saving measures within these areas while... [02 Nov 2009]
Taxman to save £110m by taking an axe to its IT estate
News The work will be carried out by outsourcing provider Capgemini under its Aspire (Acquiring Strategic Partners for the Inland Revenue) contract to provide IT services and supplies to the HMRC until 2017. [30 Oct 2009]
The top 10 technologies you need to plan for next year
News 2009 may not be over yet but analysts have already revealed the top 10 strategic techs that CIOs should be looking at next year. According to Gartner, the 10 strategic technologies will have an impact on... [22 Oct 2009]
Defining the Great Customer Experience
White Paper That makes the support center an extremely strategic contact point. Customer experience is the most powerful tool available today for distinguishing your company from competitors - each contact with the customer offers... [22 Oct 2009]
Do More for Less: Build a Cost-Effective, Optimized IT Infrastructure
White Paper This white paper explains how IT optimization allows midsize businesses to respond rapidly to changing business priorities and align their IT infrastructure with the strategic goals of their company. With pressures... [21 Oct 2009]
Blocked: BBC plan to share iPlayer with rivals
News We were not convinced that there was enough potential value to licence fee payers in the public service part of the proposal, and we have therefore rejected the BBC Executive's proposals for an open iPlayer federation," BBC trustee and... [21 Oct 2009]
Going green: A guide for CIOs
Comment Faced with the immaturity of strategic thinking about green IT, leading CIOs have identified two critical activities to successfully sustain green IT projects: Stuart Roberts explains how to get it right. [21 Oct 2009]
Demo: Maximo Transportation Demo
White Paper IBM Maximo for Transportation helps you take a strategic role in how you manage the performance of your transportation assets. In this demo you'll see how routine tasks like maintenance, inspections and warranty recovery... [20 Oct 2009]
Take a holistic approach to business-driven security.
White Paper Take a business-level view of security and risk management, so you can prioritize security activities and focus on those that make the most strategic sense. With this white paper, learn to direct resources to mitigate... [20 Oct 2009]
The new face of IT service management
White Paper This white paper from Macehiter Ward-Dutton — an IT advisory firm that specializes in issues of IT-business alignment — shows how IT can contribute to the strategic advantage of the enterprise. In today's business... [20 Oct 2009]
Strategic Metering
White Paper Long-term strategic technology planning, led from the top, is the only way to control the cost of change. Utility missions are changing. Yesterday, they focused on delivery of reasonably priced energy and water. [19 Oct 2009]
The Value of Talent Development: Your Guide to Strategic HR Practices
White Paper Don't miss this practical guide to strategic HR practices. It shows you not only how to rethink your HR practices and policies, but also how to drive new processes — then align all of them to deliver real business results. [15 Oct 2009]
Building Flexible Enterprise Processes Using Oracle Business Rules and BPEL Process Manager
White Paper These processes orchestrate interactions between systems, services, people and partners to achieve key strategic and operational objectives. Efficient business processes are one of the main competitive differentiators... [15 Oct 2009]
Oracle Empowers Business Process Excellence Through Business and IT Collaboration
White Paper Oracle's unique offerings make it the vendor of choice to deliver complete solutions to companies ready to capitalize on the synergies between IT and the business that are only available through interaction and collaboration and that... [15 Oct 2009]
