strategies
RSS strategies
Why are Indian outsourcing companies such bashful suitors?
Comment The collective behaviour of Indian outsourcing firms has leaned towards short-term investor focus as opposed to long-term growth strategies, says Avinash Vashistha, global managing partner of consultancy firm Tholons. [06 Nov 2009]
3 Strategies for Reducing IT Support Costs
White Paper As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is not recommended. [02 Nov 2009]
Forrester Strategies for Assessing IT Business Satisfaction
White Paper If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new Forrester Research white paper explores the... [02 Nov 2009]
Balancing Customer Intimacy with Self-Sufficiency
White Paper This white paper explores self-service's impact on the rest of the support organization and what you can do to better balance assisted support with self-service strategies. Self-service continues to rock the support... [22 Oct 2009]
Don't make do, do more with IT optimization.
White Paper IT optimization strategies such as consolidation and virtualization help reduce complexity, free up resources and support growth. Small to medium-sized businesses often find themselves forced to do more with fewer... [21 Oct 2009]
New data protection strategies
White Paper As the demands for data capacity and higher service levels grow, protecting corporate data becomes more challenging. Continuous Data Protection, as discussed in this white paper by Evaluator Group and IBM, can cost-effectively improve... [20 Oct 2009]
Trust but verify...managing and auditing privileged users
White Paper This Webcast features two senior analysts from Burton Group Identity and Privacy Strategies, and highlights IBM identity and access management solutions that can help address this challenge. Discover the hidden dangers... [20 Oct 2009]
Discover real-world examples of how an SOA infrastructure can lower costs
White Paper This white paper reveals strategies learned from experience to relieve budget pressures, improve time-to-market, boost productivity and many other benefits from a reusable SOA infrastructure. See how organizations in... [20 Oct 2009]
5 Essential Strategies for Making the Right First Impression
White Paper This new eBook identifies 5 essential strategies for creating highly effective initial meetings that ultimately lead to sales success. It's no easy task securing the full attention of decision makers, even for just a few... [19 Oct 2009]
Sales Compensation & Performance Management 2009 Survey Results and Analysis
White Paper Based on 1000+ companies, the CSO Insights' 2009 Sales Compensation & Performance Management Report provides summaries of what strategies and tactics companies are employing. The findings offer insights and the report... [19 Oct 2009]
Top 10 Strategies for Managers of Mobile Workers
White Paper By 2011, the mobile workforce in the U.S.is expected to reach 120.1 million people. Embracing this trend is more of a question of "how" rather than "if": How will you measure, manage and build relationships with increasingly distributed... [18 Oct 2009]
Privileged Access Lifecycle Management: How PALM Refines Strategy for Enterprise IT
White Paper In this paper, IDC analysts examine the role of identity and access management (IAM) solutions in addressing these needs and specifically looks at the role privileged access lifecycle management (PALM) can play in helping heterogeneous... [15 Oct 2009]
Data Grids & SOA
White Paper This white paper demonstrates that a data grid infrastructure, built with clustered cahing, can help you avoid "weak link" vulnerabilities that can sabotage SOA strategies. Discover why the data grid offers improved data... [15 Oct 2009]
Right from the Start: SOA Lifestyle Governance
White Paper This paper presents an overview of strategies and practices for governing the transformation to, and the evolution of, SOA. Service-oriented architectures (SOAs) promise unlimited agility and organizational flexibility. [15 Oct 2009]
Top 10 Ways to Increase IT ROI Without Adding Staff
White Paper Today, IT managers are looking for alternative strategies to increase their IT ROI. This white paper outlines 10 specific strategies for increasing IT ROI. Tough economic times are upon us, and no one... [13 Oct 2009]
