support center
RSS support centerBlackBerry Storms the touchscreen market
News There are plenty of other highlights as well, including dual-mode functionality; support for Verizon's EV-DO rev A; integrated GPS; and BlackBerry OS 4.7. The Storm features a 3.25-inch diagonal display with a 480x360... [08 Oct 2008]
Cisco MPLS Diagnostics Expert
White Paper In the growing and competitive MPLS VPN market, many providers and enterprises are under pressure to improve the operational efficiency of their NOC to reduce costs, constrain headcount growth, and provide better customer... [01 Oct 2008]
Cisco's collaboration launch squares up to Microsoft, IBM
News Cisco's Unified Communications release 7.0 adds support for Windows Mobile, in addition to Symbian and BlackBerry.iPhone support is in the works, McConnell said, but Android support is... [25 Sep 2008]
Is power your weakest link in data center flexibility? Key considerations for power systems in adaptive IT environments
Download this paper to read about a typical scenario where there was ample budget and space to support IT growth, but not enough power. Flexible. Adaptive. These are the hottest buzzwords in IT infrastructures today. [13 Sep 2008]
Is power your weakest link in data center flexibility? Key considerations for power systems in adaptive IT environments
White Paper Download this paper to read about a typical scenario where there was ample budget and space to support IT growth, but not enough power. Flexible. Adaptive. These are the hottest buzzwords in IT infrastructures today. [13 Sep 2008]
Werner Enterprises Sees Green Light for Growth in China
To support its global logistics management business, Werner uses an MPLS-based IP VPN solution that links its Shanghai operations center to its U.S.headquarters and data center. Werner... [12 Sep 2008]
Werner Enterprises Sees Green Light for Growth in China
White Paper To support its global logistics management business, Werner uses an MPLS-based IP VPN solution that links its Shanghai operations center to its U.S.headquarters and data center. Werner... [12 Sep 2008]
A Scalable, Commodity Data Center Network Architecture
Unfortunately, even when deploying the highest-end IP switches/routers, resulting topologies may only support 50% of the aggregate bandwidth available at the edge of the network, while still incurring tremendous cost. [11 Sep 2008]
A Scalable, Commodity Data Center Network Architecture
White Paper Unfortunately, even when deploying the highest-end IP switches/routers, resulting topologies may only support 50% of the aggregate bandwidth available at the edge of the network, while still incurring tremendous cost. [11 Sep 2008]
Hong Kong's Largest Data Center Improves Capacity and Manageability With M-Series Routers
White Paper Second, it has the speed to support all levels of bandwidth demand for servers in the center, with a Gigabit line-rate throughput capacity. The switch to the Juniper platform has solved three major... [11 Sep 2008]
Data Centers: Cisco Best Practices for Security and Performance
White Paper Powered Network Program membership must meet rigorous application requirements that, among other things, include network performance, network security, and customer support. This Data Center White Paper... [04 Sep 2008]
Komatsu America Unlocks Value Through Shared Services
White Paper Accenture designed and implemented an SSC to support accounts payable and receivable, fixed assets, and general accounting functions at Komatsu U.S.headquarters and 10 of its North American subsidiaries. [02 Sep 2008]
Reasons for Automating a Help Desk
White Paper Whether you call it a help desk, technical support, the problem management center, or even the customer support center, there are several reasons to consider automating... [02 Sep 2008]
Key Ingredients of the IT Service Desk
White Paper This insightful Gartner Consulting white paper investigates the characteristics and key elements required to operate and effective and efficient service and support center. Key Ingredients of the IT... [02 Sep 2008]
Intel snaps up mobile Linux developers
News Intel will continue to support existing OpenedHand projects, including software library Clutter, used for GUI creation, and Matchbox, an open-source base environment for the X Window System. OpenedHand, which has Nokia... [01 Sep 2008]
