support manager
RSS support managerMicrosoft training Black Country kids in joys of IT
News They also get CompTIA A+ and Key Skills level 2 for numeracy and literacy, according to Dominic Gill, West Midlands regional manager at Microsoft. Microsoft is helping youngsters in the Black Country learn about the joys of IT - and also plugging a... [23 Jul 2008]
Is the UK an open source laggard?
News Mike Buck, architecture manager, Yorkshire Water One of the main concerns was the lack of support for and familiarity of the software. The London Clinic IT director Mike Roberts, one of the IT leaders who will not be investing in open source... [21 Jul 2008]
Federation Products: Building Blocks of a Growing Federation Ecosystem
White Paper The product is a package of services that is integrated into Tivoli Access Manager and provides support for browser and web services federation scenarios. After an extensive beta testing period, IBM introduced the Tivoli Federated Identity Manager... [18 Jul 2008]
Bluetooth Device Manager Connecting a Large Number of Devices With Different QoS Requirements in a Bluetooth Network
White Paper Although several proposals are available for reducing power consumption for intra-piconet communication, none of them addresses the utilization of the park mode to reduce power consumption together with the support of a large number of accessible... [18 Jul 2008]
BMC Recovery Manager Plays Key Role in Business Continuity at Evangelical Lutheran Good Samaritan Society
White Paper The Society deployed BMC Recovery Manager which protects business-critical data by providing intelligent, high-speed backup and recovery for Evangelical Lutheran Good Samaritan Society's financial applications, which run on Oracle 9i databases. [11 Jul 2008]
Dell Case Study: The MONY Group
White Paper Dell offered its Platinum Enterprise Services, complete with a dedicated Technical Account Manager (TAM). As a Dell Premier Enterprise Support Services Gold client for years, MONY was used to rapid issue response and resolution with advanced... [10 Jul 2008]
Microsoft Executive Circle Webcast: Comprehensive Identity and Access Management With RSA Security and Microsoft
White Paper This webcast shows how RSA ClearTrust and RSA Federated Identity Manager enhance the capabilities of the Microsoft identity infrastructure, leading to enhanced security, improved user and IT efficiency, and support for regulatory compliance efforts. [10 Jul 2008]
Firewall & Proxy Specifications
White Paper This paper outlines configuration changes that may be required by a firewall administrator to allow Galileo's Focalpoint, Viewpoint and Galileo Print Manager (GPM) applications to establish a session with Galileo's Computer Reservation System (CRS... [10 Jul 2008]
Peter Cochrane's Blog: Quality by design
Comment Not for them the bargain clothes rail at the supermarket or the discontinued lines, or manager's bargains down at the local electronics store. It is so easy to get a reputation for being a cheap operation, leading to the perception of low-quality... [09 Jul 2008]
Large Polish Bank Gains Advanced Public Key Infrastructure With New Server Solution
White Paper After a thorough evaluation, the bank deployed Windows Server 2008 - which offers built-in support for PKI - in a pilot environment, along with Microsoft System Center Operations Manager 2007. One of the largest banks in Poland wanted to build a... [09 Jul 2008]
Leading Fund Manager Creates Real-Time Liquid Computing Environment
White Paper The challenge was to get a fast and flexible development environment to support increased levels of internal and external regulation. As the UK and European fund management division of Prudential - a leading life and pensions provider-M&G offers a... [09 Jul 2008]
BAMF Automates New Integration Procedures
White Paper The organization implemented Oracle Database for data storage, Oracle Application Server for the middle tier, and Oracle BPEL Process Manager for Web processes. BAMF considered these products to have great potential to support its newly-mandated role. [08 Jul 2008]
Dell and Robert Half Technology Smoothly Transition to Standard
White Paper As a solution CYA deployed 1,932 Dell desktops with a launch team made up of a contract project manager from Robert Half Technology coordinating with Dell, two internal project managers as well as training and installation vendors. [08 Jul 2008]
Configuring the Juniper NetScreen Firewall Security Policies to Support Avaya IP Telephony - Issue 1.0
White Paper Avaya Communication Manager and Media Gateways are security hardened network appliances with built in protection mechanisms to ward off various malicious attack scenarios. Some enterprises, however, require an added level of protection for network... [08 Jul 2008]
Career Transition Specialist Simplifies Voice Communications Through IP Telephony
White Paper UK IT Manager of the company was keen to introduce IP telephony to overcome this, using the company's existing data network to carry internal calls. The company deployed Nortel for its solution and implemented Nortel Business Communications Manager... [06 Jul 2008]
