support premier
RSS support premierDell Case Study: The MONY Group
White Paper As a Dell Premier Enterprise Support Services Gold client for years, MONY was used to rapid issue response and resolution with advanced technical assistance for its Dell servers. With increasing systems demand and a small group of internal staff... [10 Jul 2008]
Load Balancing Routing of Fault Tolerant QoS-Guaranteed VPNs
White Paper From a carrier's standpoint, the primary challenge is to set up fault-tolerant routes for each QVPN request across its network with user-specified reliability and performance guarantees and, at the same time, maximize the total number of QVPNs... [10 Jul 2008]
Aquarium Enhances Data Access, Security, and Productivity With New Operating System
White Paper In addition, the National Aquarium IT staff wanted to reduce the time required to support multiple desktop operating systems. To provide more efficient and secure computer sharing, enhance data security, and reduce support time, the Aquarium... [08 Jul 2008]
BEA Systems Case Study: Aeroplan
White Paper Aeroplan needed a technology infrastructure with the flexibility, scalability and robust commerce capability to support countless consumer preferences, a diverse range of products and services, and a transaction volume that is orders of magnitude... [06 Jul 2008]
U.S. Navy Relies on SGI and Platform LSF to Execute Complex Weather Prediction Models
White Paper To support U.S. FNMOC is recognized internationally as one of the world's premier Numerical Weather Prediction centers. Naval operations, FNMOC needed to provide quicker, more accurate and more detailed information and maps predicting weather and... [03 Jul 2008]
University Creates Flexible, Customized Data Storage Solution
White Paper The challenge was to optimize mission-critical applications to support basic business functions and implement a new disaster recovery plan. Founded in 1851, the University of Minnesota serves 60,000 students annually, offers a faculty of... [02 Jul 2008]
Making a Global Law Practice More Practical
White Paper The Perkins Coie IT group selected Dell PowerEdge 2850 servers, each configured with two dual-core 64-bit Intel Xeon processors; VMware ESX Server virtualization software; Dell/EMC CX700 and CX500 storage systems; Dell OptiPlex desktop computers... [31 May 2008]
Momentum Webcast: Technology Expertise to Help Enable a People-Ready Business (Level 100)
White Paper The presenter from Microsoft Services explains about the assistance customers can get through Premier Support. Microsoft Services offers services in architecture and planning, technology consulting, and enterprise support to help to plan and... [30 May 2008]
Australian University Stays Ahead in Technology With Expert Help
White Paper In 2004, while implementing Microsoft Exchange Server 2003 for staff e-mail, UQ ITS turned to Microsoft Services Premier Support for advice on how to design the system. The University of Queensland Information Technology Services (UQ ITS), for... [21 May 2008]
Smart Phone Software Developer Increases Download Speed and Revenue by 30 Percent
White Paper In 2007, Quickoffice added support for Open XML Formats into Quickoffice Premier 5.0, which it released in December 2007 for use with Nokia's S60 Symbian platform. Quickoffice has furthered that productivity by creating Quickoffice Premier, which... [30 Apr 2008]
Hotel Streamlines Accounting Systems, Simplifies Management
White Paper The company also contracted with Microsoft Services Premier Support for technical support. The local installations began to cause support issues. With 19 four-star hotels in cities throughout the United States, Millennium Hotels and Resorts prides... [24 Apr 2008]
Insurance Company Turns Business Information Into Business Intelligence
White Paper Microsoft Consulting Services and Microsoft Premier Support Services worked collaboratively with the company to implement a solution two weeks ahead of deadline. With competition heating up in the insurance market, PT Asuransi Allianz Utama... [23 Apr 2008]
The art of doing more with less: SMBs embrace IT Optimization
White Paper In this IBM ForwardView webshow, IBM explains how strategies such as virtualization and Storage Area Networks (SAN) can simplify your systems and free up resources to support your overall business growth. [16 Apr 2008]
Canadian Computing Consortium Boosts Performance Fivefold With Sun Technology
White Paper For HPCVL's new high-performance computing lab, Sun provides a comprehensive infrastructure composed of compute clusters, storage and remote access capabilities via a Web portal to support approximately 700 university-based and outside researchers. [16 Apr 2008]
Flight Centre
White Paper Travel specialist Flight Centre deployed Dell's Premier Pages portal to manage procurement and logistics as well as provide staff with instant access to helpdesk and technical support information. Flight Centre staff now place and track orders... [10 Apr 2008]
