support services managed
Kent signs £32m outsourcing deal
News Unisys will provide Kent with managed services and all of the associated hardware and software. Kent County Council has struck a four-year deal with US outsourcing provider Unisys to provide a shared wide area network built on a high-speed Cisco... [22 Jul 2008]
Nott Company Gets Flexible With MPLS
White Paper Nott Company deployed New Edge Networks for its solution and implemented MPLS network and Managed Network Services (MNS). The challenge was to get additional bandwidth and QoS for future applications and slow technical support from major network... [11 Jul 2008]
Punahou School Deploys Cisco Unified Communications and Cisco Secure Wireless Solutions for High-Quality Learning and Collaboration
White Paper Punahou School needed a wireless LAN solution that could be centrally managed and monitored, while simultaneously enforcing standards-based security services. Hawaiian Telcom recommended a comprehensive solution from Cisco that would upgrade the... [09 Jul 2008]
Dell's IT Infrastructure Services, Desktops, and Notebooks Allow Global Consumer Packaged Goods Marketer Unilever to Support Staff Efficiency and Productivity With Business-Critical IT Services
White Paper Dell Managed Services helped Unilever roll out nearly 10,000 pre-imaged Dell OptiPlex desktops and Dell Latitude notebook computers with Intel processors running Microsoft Windows XP across over 100 locations; Dell Managed Client Services offered... [08 Jul 2008]
Managed Services Solution Automates Support Process to Achieve Operational Savings of 15 Per Cent Instantly
White Paper In 2005, Interpolis merged with Achmea, the biggest insurance group in the Netherlands. Both companies wanted to continue with Interpolis flexible working policies also integrate systems and ensure that mobile access was one way of assisting with... [05 Jul 2008]
Blackboard Builds Innovative Education Tools on Dell Foundation
White Paper The company wanted to implement hardware and services infrastructure that supports the five pillars of Blackboard ASP- reliability, security, scalability, fully managed service and cost control. Plus, Dell Services provides expert maintenance support. [05 Jul 2008]
Enhancing Managed Services Through MSBG Deployment
White Paper The demand for network-based services has never been greater - or more diverse - than it is today. This translates into multiple budgets, multiple support organizations, and a complex organizational structure that makes it difficult to respond to... [05 Jul 2008]
Bell Nexxia Offers IP Managed Services: Multivendor Expertise Wins the Day
White Paper Nortel Networks Managed Services works as an extension of Bell Nexxia, providing a single point of contact to customers and their networks. Nortel Networks provides day-to-day network management services, technical and network-design support, and... [03 Jul 2008]
Managed eSourcing - Directory
White Paper The company needs a solid infrastructure in terms of directory services to support the existing and future services and cut down on integration and deployment time and resources. This ISP makes tremendous investment in offering the most competitive... [03 Jul 2008]
Leapfrog Services Provides Faster, Smarter and Cheaper Customer Support With Integrated IT Management
White Paper Leapfrog Services provides outsourced and managed IT and network services, its priority is meeting customer's expectations for service and reliability. The customers want network reliability and responsive technical support so that any issues can... [02 Jul 2008]
Nationwide hands network reins to BT
News In the past, Nationwide has developed and managed its IT operations in-house but is now shifting to a number of suppliers to cut costs and improve flexibility. Nationwide Building Society has signed a seven-year £160m deal with BT to outsource the... [30 Jun 2008]
MoD to save £35m with online travel service
News The Ministry of Defence (MoD) expects to save £35m per year through an online travel service set up and managed by Capgemini. The service, which will support the travel needs of 300,000 Army, Royal Airforce, Royal Navy and MoD personnel, will use... [19 Jun 2008]
Moore Consulting Group Enhances Client Relationships With the 3Com Unified Wired and Wireless Gigabit Switch
White Paper The solution for Moore was to unify the firm's wired and wireless networks using the 3Com Unified Gigabit Wireless PoE Switch 24 solution and 3Com managed access points. Its network was struggling to support its integrated communications Services... [31 May 2008]
Mobile management woes? O2's here to help
News O2 UK has launched a managed services offering for enterprises looking to cope with increasing numbers of employees wielding smart phones. The managed offering covers the initial configuration of the device and its dispatch to the user; day-to-day... [21 May 2008]
Top 10 Questions to Ask When Choosing a File Transfer Solution
White Paper Secure file transfer, also known as managed file transfer, helps people send electronic files and documents to other people easily. Transferring, securing, and collaborating on large files and documents in today's enterprise business environment... [15 May 2008]
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