support systems
RSS support systemsFirst students graduate from IT 'business' degree
News The BSc ITMB degree, which was designed by universities and employers in the IT industry with the support of IT sector skills body e-skills UK, focuses on areas such as project management and how to go about designing, developing and implementing... [24 Jul 2008]
Web 2.0 prompts love for open source
News The revenue figures include income from training, technical support, consulting or a commercial licence for the database. He wrote: "Some customers are running mission-critical transactional deployments with over 3TB of data on open-source... [24 Jul 2008]
Is the UK an open source laggard?
News One of the main concerns was the lack of support for and familiarity of the software. The London Clinic IT director Mike Roberts, one of the IT leaders who will not be investing in open source software, said: "The main issue is around 'contracted... [21 Jul 2008]
WebEx Support Center Helps CBORD Keep Mission-Critical Systems Running
White Paper In order to serve an international network of clients across a wide range of industries, the CBORD Group, Inc.needed a remote support solution that would provide immediate customer service. CBORD deployed WebEx Support Center which enables them to... [18 Jul 2008]
Delivering Audiovisual Content With MPEG-21-Enabled Cross-Layer QoS Adaptation
White Paper Future multimedia communication systems have to support the user's needs, the terminal capabilities, the content specification and the underlying networking technologies. The MPEG-21 framework is used to provide a common support for implementing... [18 Jul 2008]
SoftMed Systems Improves Enterprise Performance With WebEx
White Paper SoftMed Systems, Inc.required a platform-independent remote support solution to provide seamless customer care to 1,500 healthcare facilities. Using WebEx Support Center, SoftMed now conducts thousands of support sessions monthly. [18 Jul 2008]
Middleware and Management Support for Programmable QoS-Network Architectures
White Paper This paper focuses on management and middleware support for incremental updating of code and policies on various levels of granularity in time and space and on code deployment in vastly large distributed systems such as a networking infrastructure. [18 Jul 2008]
For a Leading Architectural Firm IP Communications Is a Blueprint for Success
White Paper After reviewing solutions from three major providers, Cohos Evamy chose to deploy CallManager Express from Cisco Systems, with Cisco Unity Express to support the new office and serve as the firm's first step toward a full IP Communications... [18 Jul 2008]
On QoS Management of H/2 Bearer Service for 3G Telecommunication Systems
White Paper Emerging applications put extra demand for these features, which technologies such as HIPERLAN/2 (H/2) are called to support. 3G telecommunication systems encompass a high-speed access network, which can provide high bit-rate bearer services for... [18 Jul 2008]
School District Finds Simplicity With One Vendor
White Paper The challenge for Taos was its lack of IT resources - only two people support the entire district's network services. Although Taos Municipal Schools has been a loyal Allied Telesyn customer for many years, it worked with systems integrator... [18 Jul 2008]
FileVision Makes Document Management Elementary for Cholmondeley Children's Home in New Zealand
White Paper Cholmondeley Children's Home is a registered Child and Family Support Service located in Christchurch, New Zealand, which provides a safe, short-term haven for children between the ages of 3 and 12 whose parents are unable to care for them. [18 Jul 2008]
Juniper EX-Series Ethernet Switches: QoS-Enabling the Enterprise - Assuring End-to-End Application Performance
White Paper Network switches and routers deployed at every level in the network must support a complementary set of QoS mechanisms to ensure consistent, predictable traffic handling end-to-end. It has evolved into a multi-services infrastructure carrying... [18 Jul 2008]
Mobile Moves to Greater Efficiency With Xerox Enterprise-Wide Document Solution
White Paper No one was able to quantify all of the expenses associated with bidding, purchasing, support, training, maintenance and production. By involving staff members early in the process, Xerox was able to get people excited about the new systems and... [18 Jul 2008]
Bigelow Tea Achieves 813% ROI and Two-Month Payback With ImageSilo
White Paper Bigelow chose ImageSilo as it satisfied the company's concern for internal security controls and helped them avoid the software purchase and additional support costs typical of traditional applications. [18 Jul 2008]
A Survey of WLAN QoS Systems Based on IEEE 802.11
White Paper While in very the beginning, IEEE 802.11 was drafted out to support data applications and did not consider much about Quality of Service (QoS) guarantees for throughput-sensitive and delay-sensitive multimedia applications. [18 Jul 2008]
