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Going green: A guide for CIOs
Comment To sustain focus and support for a green IT strategy, CIOs must select granular performance metrics that enable comparison and prioritisation, such as percentage of equipment entered into recycling programs and power... [21 Oct 2009]
BBC names new CIO as part of tech shake-up
News From 12 October, Tiffany Hall will be responsible for strategic planning of the BBC's infrastructure and information security systems as well as heading up the development and delivery team. She will also... [09 Oct 2009]
BAA preparing for Windows 7 take off
News He added that so far Windows 7 has proved to be reliable and secure, resulting in a lower number of support requests to his IT team, which also has an impact on cost. Langsdale's team... [09 Oct 2009]
Dell ProManage Managed Services for Small and Medium Business Saves the GetLegal.com IT Team Nearly 1,000 Hours Per Year in Maintenance Time
White Paper A complicated infrastructure threatened to overwhelm the company's two-man IT team, leaving little time to support the company's growth strategy. Dell ProManage Managed Services designed a customized,... [02 Oct 2009]
Large Nonprofit Cuts Development Time by 300 Percent Using xRM
White Paper With the support of nearly one million members and partnerships with large public and private supporters, the nonprofit Arbor Day Foundation carries out its mission as the world's largest tree-planting organization. [02 Oct 2009]
Major U.S. Gas Company Boosts, Refines Information Access, Increasing Risk Avoidance
White Paper Southern Union, one of the largest diversified natural gas companies in the United States, faced a challenge familiar to most large, fast-growing companies: the need to use information to support growth rather than put... [02 Oct 2009]
Service Company Handles Escalated Calls Faster, Cuts Labor and Training Costs
White Paper Customer Service Companies (NEW) is one of the world's largest providers of buyer protection programs, extended service plans, and consumer product support. Now team members get questions answered... [02 Oct 2009]
Forestar Group Inc. Reduces IT Support by 40% With Self-Service Document Output Management Tools
White Paper Forestar Group Inc.wanted to replace a legacy document system inherited from the parent company with a cost-effective, integrated solution that would support company growth and support the real estate... [02 Oct 2009]
Team Augmentation Business Model Promotes Low-Risk Growth and Improves Profitability
White Paper The Start Team, a Microsoft Gold Certified Partner, provides highly trained, professional consultants to augment partners' delivery capabilities from presales through implementation and on to support. [01 Oct 2009]
Social Networking Global Survey Results & Practical Steps to Secure Your Organization
White Paper Data points that further support the Internet has changed significantly in the last few years. Whether one like it or not, a new social generation is increasingly using these applications, often without the knowledge of... [01 Oct 2009]
Partner Wins New ERP Business With Valuable Help From Technical Sales Assistance Team
White Paper Abakion called on Technical Sales Assistance, a Microsoft Partner Program benefit, to gather the support required to convince its customer to use Microsoft Dynamics NAV to help manage the new plant and secure FDA approval. [01 Oct 2009]
Microsoft Online Services Delivers Enterprise-Class Communications to Growing Retail Business Business
White Paper Building an on-premises infrastructure would be costly, and Archiver's three-person IT team did not have the time or the resources to support it. Archiver's had established 45 retail outlets across the... [22 Sep 2009]
Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team
White Paper Compared to managing the solution on its own, Microsoft Dynamics CRM as a service helped the field sales team reduce deployment time by 67 percent, lower administrative and support costs by 82 percent,... [21 Sep 2009]
Testing Guidance for Microsoft Dynamics AX 2009
White Paper This paper outlines some basic testing guidance provided by the Microsoft Dynamics AX 2009 internal development team in support of Independent Software Vendors (ISV) building product extensions for the... [16 Sep 2009]
Key Benefits of Microsoft Visual Studio Team System
White Paper Regardless of the order in which new capabilities are deployed, teams that adopt Visual Studio Team System can be assured that it will provide the flexibility to support the way they want to work instead... [16 Sep 2009]
