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News Liberal Democrat Lady Miller won support of the House of Lords for the proposed amendment to make reckless data loss a criminal offence, but this was changed to a civil offence when the criminal justice bill was approved by the House of Commons on...
[12 May 2008]
whitepaper The Trust replaced its disparate IT support contracts with Microsoft Services Premier Support, providing access to a dedicated Microsoft Technical Account Manager. As a result, the Trust has consolidated its IT assets, improved knowledge of...
[12 May 2008]
whitepaper Its close business partnership with Microsoft, including the renewal of its Microsoft Services Premier Support agreement for the fourth year running, helps ensure the highest standards of performance.
[12 May 2008]
whitepaper Development has been carried out by Microsoft Consulting Services, while XML Web services have been built by SEAT Pagine Gialle's internal teams, who received technical support from Microsoft in order to quickly get the skills they needed to use...
[12 May 2008]
whitepaper This survey of senior finance executives in North America reveals that the finance function has freed time and resources to pursue high-value activities like decision support and financial planning and analysis as a result of transaction...
[11 May 2008]
whitepaper Microsoft Services, by establishing individualized support contracts, helped VW Bank to optimize development in terms of security, availability, and power. The extensive support package contains preventive measures for detecting and eliminating...
[11 May 2008]
whitepaper The presenter of this webcast will look at the top five support issues that Microsoft customers' experience when they deploy and manage Microsoft Systems Management Server (SMS) 2003 and shows how to avoid these common pitfalls.
[11 May 2008]
whitepaper It also describes the process in place for the customer support at IBM and Oracle and what a customer needs to do when there is a problem that affects both companies. IBM and Oracle have thousands of common customers.
[11 May 2008]
whitepaper By adopting a Microsoft Services Premier Support agreement, Del Monte's IT staff has boosted the time that it devotes to proactive support from 20 percent to 70 percent. Support incidents for key technologies have dropped by 67 percent, and the...
[11 May 2008]
whitepaper To support this move, the company needed to update its communications infrastructure. Telcotec's workforce had doubled in two years, from 20 staff to 40. Due to this rapid company expansion, the fast-growing telecoms software and services provider...
[11 May 2008]
whitepaper This paper is based on a benchmarking effort of the Washington Systems Center on behalf of a large banking customer. The benchmark involved many different test scenarios, but this paper focuses on one particular element of the test.
[11 May 2008]
whitepaper Many elements - modeling, requirements, design, process, performance, and others - go into the creation of a robust application architecture that can withstand the test of time. One aspect of application architecture, however, is sometimes...
[11 May 2008]
whitepaper So-called "Model-Driven" Development (MDD) methods, which are based on higher levels of abstraction and greater use of automation compared to traditional methods, have already demonstrated their potential for radical improvements in the quality of...
[11 May 2008]
whitepaper M.T.M.an Italian company that owns the BRC Gas Equipment trademark, was established in 1977 and has grown to become one of the top manufacturers of alternative fuel systems for motor vehicles. M.T.M.wanted to increase efficiency company-wide and...
[11 May 2008]
whitepaper Workloads such as business intelligence, database, decision support, and ERP applications - which are already available for Windows operating environments - are expanding to reach more users and to process more corporate data in many organizations.
[11 May 2008]
whitepaper Tivoli Workload Schedule for z/OS (TWSz) provides variable support. This support allows TWSz predefined and user defined variables to be used in jobs scheduled by TWSz. One particular feature of the TWSz variable support is the "dependent variable".
[11 May 2008]
whitepaper Midsize organizations face even greater challenges in managing end-user support than large enterprises. It also examines the benefits associated with using a BMC Software solution to simplify managing support for thousands of users and their machines.
[11 May 2008]
whitepaper The Cisco Data Center Network Architecture - a comprehensive, adaptive network architecture designed by Cisco Systems for agile IT support of business needs - critically depends upon underlying physical facilities to provide the power, cooling...
[11 May 2008]
whitepaper The Cisco Enterprise Data Center Architecture - a comprehensive, adaptive network architecture designed by Cisco Systems for agile Information Technology (IT) support of business needs - critically depends upon underlying physical facilities to...
[11 May 2008]
whitepaper WWE wanted to provide a robust, scalable IT infrastructure to support WWE's current and future Human Resources (HR), financial management, and unique business needs and eliminate manual processes across the enterprise.
[11 May 2008]
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