systems
How to squeeze the last drops of savings from an outsourcing contract
News Under the 10-year deal, CSC's Prism Alliance, which also includes BT and Steria, is responsible for running RMG's datacentres, data networks, voice services, desktop computers, and hundreds of business application systems. [20 Nov 2009]
The Weekly Round-Up: 20.11.09
Round-Up So it's not just IT people that need to shape up, it's the IT systems too. Wheezing. Coughing and spluttering. Unable to complete basic tasks without falling over. Due for a serious upgrade or a one-way trip to the skip... [20 Nov 2009]
Outsourcers to fall victim to cloud computing rush?
News Over the long term a lot of difficult challenges in IT data integration will be addressed automatically through standardisation of systems in the cloud. As businesses begin to host their IT systems in... [19 Nov 2009]
Revealed: The apps you'll have on your phone in 2012
News Gartner said mobile web systems have the potential to offer a good return on investment, because they involve much lower development costs than native code, reuse many existing skills and tools, and can be agile - both... [18 Nov 2009]
Contact Centres: Optimum service at optimum cost
White Paper Technology now enables far more powerful and flexible contact centre platforms to be created without the capital outlay required for conventional systems. Getting the balance right between meeting the inbound call... [18 Nov 2009]
Clouds clear as Microsoft gives Azure a January launch date
News For the first month after release the service will be free while Microsoft tests out its production provisioning systems and validates its billing systems Ozzie said, with charges kicking in from February. [18 Nov 2009]
Photos: How Dubai's driverless trains get their wi-fi
Photo The company also installed this GPS/Ethernet switch (pictured above) on each train, which can convert the system's GPS signal to IP data for connection to on-board applications such as passenger information systems. [17 Nov 2009]
See Through Your Systems Complexity
White Paper IBM Tivoli Monitoring is a powerful solution designed to consolidate and simplify systems monitoring and management across complex, distributed environments. Hundreds of integrated best practices make it easy to correct... [17 Nov 2009]
When your data matters, once a day is not enough
White Paper Remote offices are often the front line for direct client contact and are the heart of your mission critical applications. You need a backup and recovery solution that can offer enterprise-class data protection without the need for an... [17 Nov 2009]
Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services
White Paper Owner James Nolan uses technology to deliver excellent customer service and achieve paperless efficiencies, but his technology costs were too high, and it was too difficult to connect part-time workers to his firm's... [16 Nov 2009]
Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent
White Paper Phone and paper-based communications were time-consuming and difficult to reference, and the company's e-mail and collaboration systems were unstable and difficult to use. It has also improved the availability of... [16 Nov 2009]
Ingersoll Rand Increases Business Agility With Microsoft Online Services
White Paper The Ingersoll Rand portfolio represents a family of industrial and commercial brands through business segments which include Climate Control Technologies, Industrial Technologies, Security Technologies, and Air Conditioning... [16 Nov 2009]
Microsoft Online Services Business Value
White Paper This hosted solution helps organizations reduce the costs of managing and maintaining business systems, which frees information technology resources and enables staff to focus on initiatives that can deliver competitive... [16 Nov 2009]
Cisco Security Troubleshooting: Part III - Intrusion Prevention Systems
White Paper This paper is the third in a three-part series of white papers on Cisco security troubleshooting, each of which examines the challenge of implementing network security on equipment from Cisco Systems while maintaining... [14 Nov 2009]
Privacy and Secure Identification Systems: The Role of Smart Cards as a Privacy-Enabling Technology
White Paper Protecting privacy means protecting individuals' rights to control how personal information is collected and promulgated Protecting privacy also includes protecting against identity theft or the use of an individual's personal... [14 Nov 2009]