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RFID bag tags could save air-travel industry millions
News It said RFID bag tagging could make the industry a saving of $700m a year. As Heathrow Terminal Five (T5) recovers from go-live glitches in its baggage handling systems, air travel IT specialist Sita has released research showing 42.4 million bags... [18 Apr 2008]
Editor's Blog: Signs of terminal decline at T5?
Comment Online check-in worked fine, as did the fast bag drop. It's a small claim to fame, I know, but I was one of the passengers who flew from the newly opened Heathrow Terminal 5 last week - and my luggage even came with me. [16 Apr 2008]
Photos: Passenger's eye view of Heathrow Terminal 5
Photo The bag drop points are equipped with these digital signature devices which can be used by passengers from countries where chip and PIN isn't currently the norm. Housed under a huge arched roof, T5 aims to revolutionise the British Airways... [13 Feb 2008]
Photos: Heathrow's T5 tech ready for take-off
Photo This is one of the 96 bag drop points air travellers will be using when they pass through the terminal. silicon.com has been given an exclusive behind the scenes look at BAA's brand new Terminal 5 (T5) at Heathrow ahead of its official opening for... [12 Feb 2008]
BA puts faith in IP at Terminal 5
Case Study The testing involved up to 3,000 volunteers at a time passing through the check-in process including the bag drop and boarding procedures. British Airways (BA) is in the final testing phase of its sophisticated IP network in Heathrow's new Terminal... [08 Feb 2008]
Manchester Airport uses BI to back baggage rule change
News We've made sure that we've resourced adequately for the two-bag rule as a result of the business intelligence that we've received from using Oracle. Manchester Airport is using business intelligence (BI) software to help manage passenger flows... [07 Jan 2008]
Photos: Technology at the heart of Terminal 5
Photo Above - two workers connect one of the customer bag drop points to the state-of-the-art baggage handling system. Terminal 5 (T5) is the first new terminal to be built at Heathrow for more than twenty years - and includes some cutting-edge... [17 Jul 2007]
Photos: Heathrow's Terminal 5 comes alive
Photo These are the bag-drop points which form the second 'wave' of the customer experience as they enter the terminal. This is Heathrow Airport's new Terminal 5 (T5) in all its glory. The project has been five years in the making and is due to open - on... [13 Jul 2007]
Paul Coby
CIO Profile Tech running costs have been cut by 43 per cent; the BA.com website has been overhauled and made more user-friendly, and is now a huge growth channel; and self-service - for both staff and passengers - has been a key theme, with online and fast... [06 Jun 2007]
BA CIO: 'Terminal 5 tech will revolutionise air travel'
News Talking about the T5 layout, Coby said: "We've got a target of four out of every five passengers will either check-in online or use a self-service kiosk and there's going to be a bank of 90 of them when you come in, with fast-bag drops immediately... [21 Sep 2006]
