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Tech not to blame for Terminal 5 fiasco
News Video: Heathrow T5's cutting-edge baggage tech Walsh admitted there were issues with the baggage system software but added this wasn't the main factor which caused the situation to escalate. The opening day problems at Heathrow's Terminal 5 (T5... [08 May 2008]
RFID bag tags could save air-travel industry millions
News As Heathrow Terminal Five (T5) recovers from go-live glitches in its baggage handling systems, air travel IT specialist Sita has released research showing 42.4 million bags are lost in airports across the world. [18 Apr 2008]
Editor's Blog: Signs of terminal decline at T5?
Comment Video: Heathrow T5's cutting-edge baggage tech It's a small claim to fame, I know, but I was one of the passengers who flew from the newly opened Heathrow Terminal 5 last week - and my luggage even came with me. [16 Apr 2008]
Dear silicon.com... T5 chaos, mobile maladies, and laptop losses…
Comment It's now late Saturday and there are still problems - cancelled flights, missing baggage, etc. Heathrow Terminal 5 suffers first day baggage chaos The Heathrow Terminal 5 (T5) chaos has dominated reader comments this week, with many readers... [03 Apr 2008]
Beijing airport gets in shape for Olympics
News Video: Heathrow T5's cutting-edge baggage tech Beijing's new $3bn airport terminal has completed the rollout of a major part of its IT infrastructure ahead of the Olympic Games in August. Sita, the IT services company which specialises in aviation... [31 Mar 2008]
Heathrow T5: The end in sight for first day blues?
News Video: Heathrow T5's cutting-edge baggage tech So far 299 flights have been cancelled due to the problems which first emerged on Thursday when a number of issues - including car parking, baggage system problems and staff familiarisation - blighted... [31 Mar 2008]
How did the Heathrow T5 launch go so wrong?
Comment To many, the travails of Heathrow's new Terminal 5 (T5) won't come as a huge surprise with the airport's infamous delays, lost baggage and struggling infrastructure often making the headlines. In the run up to the opening of T5 there were overnight... [28 Mar 2008]
BA CEO: Heathrow T5 chaos 'not our finest hour'
News The problems at Heathrow's new £4.3bn Terminal 5 (T5) have continued into a second day following the chaos caused by baggage system problems on the first day of operation yesterday. Video: Heathrow T5's cutting-edge baggage tech [28 Mar 2008]
Heathrow Terminal 5 suffers first day baggage chaos
News On opening day of Heathrow's £4.3bn Terminal 5 (T5), passengers have been hit by delays and flight cancellations as a result of problems with the new high-tech baggage system. On Thursday evening the problems with the baggage system led to all... [27 Mar 2008]
Free wi-fi wings its way to BA lounges
News Video: Heathrow T5's cutting-edge baggage tech Travellers flying with British Airways (BA) and other Oneworld alliance airlines will soon be able to access wireless broadband for free in UK airport lounges. [27 Mar 2008]
Heathrow Terminal 5 opens its doors
News Video: Heathrow T5's cutting-edge baggage tech After taking five years to build at a cost of £4.3bn, Terminal 5 at Heathrow airport is finally open for business and is set to become one of the most technologically advanced airport terminals in the... [27 Mar 2008]
Why did tech ground Heathrow baggage?
News Although normal service was resumed for passengers on Thursday, the BAA spokesman said continuing problems meant some baggage was still having to be directed manually at T4 behind the scenes. A BA spokesman said: "We were not able to accept hold... [21 Feb 2008]
Photos: Passenger's eye view of Heathrow Terminal 5
Photo The terminal is currently carrying out high volume tests of its sophisticated baggage system, which will be able to handle 12,000 bags per hour. Housed under a huge arched roof, T5 aims to revolutionise the British Airways passenger experience at... [13 Feb 2008]
Photos: Heathrow's T5 tech ready for take-off
Photo By putting the tech right by the plane any last minute changes, such as removal of baggage, can be managed more efficiently. This is one of the 96 bag drop points air travellers will be using when they pass through the terminal. [12 Feb 2008]
Manchester Airport uses BI to back baggage rule change
News Manchester Airport is using business intelligence (BI) software to help manage passenger flows through security after becoming one of the first UK airports to once again allow people to take more than one item of hand baggage on flights. [07 Jan 2008]
